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EQ at Workplace

Emotional Quotient at Workplace

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Page 1: Emotional Quotient at Workplace

EQ at Workplace

Page 2: Emotional Quotient at Workplace

30% of employees make mistakes in work

purposely

27% of employees hide purposely from the boss

33% of employees confess to not putting

maximum effort

25% of employees took longer breaks

Some Statistics

Page 3: Emotional Quotient at Workplace

IQ, EQ, SQ

Page 4: Emotional Quotient at Workplace

IQ, EQ Importance

Page 5: Emotional Quotient at Workplace

Emotional Quotient

Emotional Intelligence Quotient(EQ) is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation.

Being “heart smart,” not just “book smart.”

Page 6: Emotional Quotient at Workplace

The History

The concept of emotional intelligence is popularized after publication of psychologist and New York Times science writer Daniel Goleman’s book Emotional Intelligence: Why ItCan Matter More Than IQ…Published in 1995

Daniel Goleman’s Emotional Intelligence Model• First is the person’s awareness of self• Next comes self management• The third area is called social awareness• The last aspect is relationship management

Page 7: Emotional Quotient at Workplace

Emotional Intelligence Model

Page 8: Emotional Quotient at Workplace

EQ – Illustration 1Stressful Situation

Page 9: Emotional Quotient at Workplace

EQ – Ilustration 2

Group Conflict

• Co-worker A & Co-worker B

• Suggestions/Ideas

• Discuss

• Evaluate

• Suggestions/Ideas Accepted

• Damage Control

Page 10: Emotional Quotient at Workplace

1. Develop Your Emotional Self-Awareness

2. Take Responsibility for Your Actions and Feelings

3. Remember –You Are Not Your Emotions

4. Put Yourself In The Other Person’s Shoes

5. Get Some Distance From The Bad Stuff

5 Tips to develop your EI

Page 11: Emotional Quotient at Workplace

Advantates of Emotional Intelligence

Improves relationships

Improves communication with others

Better empathy skills

Respect from others

Manage emotions more confidently

Page 12: Emotional Quotient at Workplace

Thank You

The Presenters The Mentor Haresh Gala (16) Prof. Moloy Chakraborty Vishal Gor(18)