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1 Booth Sales Purposes of Cookie Booth Sales •Sell Cookies •Girls learn new skills by the experience of selling cookies in a retail environment •Promote Girl Scouts

2011 Booth Sales Training Presentation

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Page 1: 2011 Booth Sales Training Presentation

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Booth Sales

Purposes of Cookie Booth Sales

•Sell Cookies•Girls learn new skills by the experience of selling cookies in a retail

environment

•Promote Girl Scouts

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Who can participate?

•Brownies, Juniors,

Cadettes, Seniors and Ambassadors

•Daisies may not participate

• Individual Girl Members

may participate

All Girl Scouts can participate in Cookie Booth Sales, except Daisies.

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Booth Sales Guide

Please read the Booth Sale Guide before participating in Booth Sales. Also,

cover the Booth Sales information with the girls and adults that will be participating in Booth Sales.

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Booth Sales Agreement

Must be returned to Council before scheduling booths. The Booth Sale

Agreement is found in the back of the Booth Sale Guide.

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Dates & Times

Thursday, February 24 – Sunday, March 13

•••

Times are generally in 2 hour time slots

Monday – Friday: 4:00 to 8:00 p.m.

Saturday & Sunday: 10:00 a.m. to 8:00 p.m.

Booth Sales can be scheduled from February 24 through March 13

Generally, the booths scheduled by the Council are in 2 hour time slots and scheduled between 4:00 and 8:00 p.m. on weekdays and 10:00 and 8:00 on Saturdays and Sundays.

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Girls & Adults

• Number of Girls: 2 to 4

• Number of Adults: 2

• Role of Girls

• Role of Adults

Number of Girls needed at booth: Minimum 2 / Maximum 4

Why?

�Most locations in retail stores don’t have room for more than 4 girls

�With more than 4 girls, girls tend get bored because they aren’t busy and they start talking

rather than being attentive to customers

Number of Adults: 2 adults. One volunteer needs to be a registered volunteer with

completed background check.

Why 2 adults?

�One volunteer to stay at booth with girls , so the other volunteer can take a girl to bathroom

or handle any emergency situation.

What’s the role of the girls?

�Help the customers

�Tell customers about their goal and how they will use the cookie proceeds

�Keep the booth neat and tidy

What’s the role of the Adults?

�Supervise the girls

�Help girls give back change, if needed

�Keep track of the number of cookies sold.

�Answer questions about Girl Scouting, etc.

�Safeguard the money

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Public Relations

• Adults & Girls are representing Girl Scouts

• Please wear a Girl Scout uniform, vest or sash

• Use best manners

• Sales Tips for Girls

Review Top 10 List. This a good sheet to give parents who will be helping with the

booth.

1. Girls should wear uniforms or at least sashes or vests during the sale. Remember you

are representing Girl Scouts and not yourselves.

2. Plan to arrive at the sale site at least 5 minutes early to get set up.

3. Check with the store manager as to where he/she would like the troop to sale. (It may be

a different location than the previous troop. Let the manager choose.)

4. Two Girl Scouts and two parents MUST be on-site at all times throughout the sale.

(Helpful Hint: Go to the restroom BEFORE starting the sale.)

5. Siblings, friends and additional adults should not be at the cookie booth.

6. Use your best manners and customer service skills. Girls should stand next to the

display, be attentive and courteous to customers. NEVER call out to a customer who is

not already approaching the display table. Look customers in the eye and smile when

they approach the display table. Remember to say “Thank-you” when a customer buys

and say something nice even when he/she doesn’t purchase cookies. And, smile!

7. Keep a tally of cookie types sold on a cookie worksheet.

8. Food and drink may NOT be consumed at your booth location. If a drink is essential,

please buy the drink from the business.

9. Designate someone other than the adults at the booth to be a runner, who can get more

cookies for the booth if needed from a cookie cupboard.

10. Last but not least – ENJOY YOURSELVES (within reason)!

What are some sales tips for girls? What are some things for girls to say to

customers…something other than “would you like to buy some Girl Scout cookies?”

Help keep it fun and interesting for the girls.

� What’s your favorite cookie?

� Were you a Girl Scout or Boy Scout?

� Our goal is to sell _____ boxes of cookies, so we can earn our way to ____________.

� Hand out to customers a recipe card with a recipe that uses girl scout cookies. Recipes

can be found on abcsmartcookies.com or search for other recipes on the internet or

create your own.

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Business Relationship Guidelines

• Check in with Store Manager at your arrival

• Ask where you are to set-up your booth

• Do not eat or drink at your booth

• Do not interfere with the store’s business activity

or customer flow

• No shopping while you’re on booth duty

• No additional siblings, friends or adults at your

booth…no cell phone conversations, no texting.

Follow same guides as the business employees follow.

Example: How would you feel if your grocery store check out clerk was…eating, talking to friends, etc.

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Supply Checklist

• Card Table & two chairs (for adults)

• Posters, Banners, Signs

• Tape, scissors, pen & markers

• Money bag (with bills & quarters)

• Cookie Worksheet

• Permission Slips

• Authorization Forms

• First Aid Kit

• Cookie Sharing Receipts

• Girls & Adults

• Cookies

What are things you’ll need to bring for your booth?

�Small Table

�Two chairs (for adults)

�Posters, Banners, Signs

�Tape, scissors, pen & markers

�Money bag (with bills & quarters)

�Cookie Worksheet

�Permission Slips (Parent Permission for this Booth Sale)

�Authorization Forms (Emergency and Medical information for each girl)

�First Aid Kit

�Cookie Sharing Receipts

�Girls & Adults

�Cookies

Please don’t ask the business for any supplies.

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Online Booth Scheduler

• Opens: January 19

• Closes: Feb. 1

• Random Scheduler: Feb. 2

• 1st Come 1st Serve: Feb. 4 at 6PM– Maximum 5 additional booths: Feb. 4 – 10

– Maximum increases to 10 booths on Feb. 11

– Maximum increases to 15 booths on Feb. 18

– Maximum increases to 20 booths on Feb. 25

• Ends: March 13

There are two types of Cookie Booths.

1. Booths coordinated by the Council

2. Booth coordinated by the individual Troops or Service Units.

Both types of booths need to be entered into the Cookie Booth Scheduler on SNAP!

Booth sale locations that are arranged by the Council will be listed on the Booth Sale

Scheduler for troops to select the location, date, and time they would liked to be schedule

by order of preference. The Booth Scheduler will be open from Jan. 19 to Feb. 1 to select

booths. The Council will then run the random selection feature of the Booth Scheduler in

SNAP and troops will be assigned to the booths. This happens on Feb. 2. On Feb. 4,

booths not assigned during the random selection process will be opened up for first come

first serve.

If a troop would like to set up a booth at a location not listed on the Booth Scheduler (that is

booths not coordinated by the Council) the troop must be request the booth location for

approval on the SNAP Cookie Scheduler starting Jan. 19th. This is done through the

“Request New Booth Location” section of the Booth Scheduler. This includes booths at

business, churches, schools, etc.

Please do not contact businesses yourself, without first contacting the Girl Scout Regional

Office. Business managers appreciate one call instead of numerous calls requesting

permission.

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Scheduling Tips

• Please schedule booth dates/times

ahead of time with girls and parents.

• If you are only scheduling two girls to

work at a booth, please have a girl on

stand by in case someone gets sick.

• Please do not cancel less than a week

ahead of time!

1. Please find out before you schedule/request a booth dates/times what

time the girls and parents are available. Have the girls/parents hold these dates/time until you find out on Feb. 3 what date/time you troop is

scheduled.

2. If you are only scheduling two girls to work at a booth, please have a girl

on stand by in case someone gets sick.

3. Please do not cancel less than a week ahead of time! 4. Through the random selection process it is possible that your troop could

get scheduled for two booths at the same time or back-to-back at different

locations, if you indicate as your preferences two locations with the same

time slot or back-to-back time slots.

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How many boxes of cookies?

• Order from Cookie Cupboard or with initial cookie order

• 2 hours = 100 boxes maximum. General about 50 boxes are sold.

• Check with Council on how many boxes sold last year at the location

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Dividing boxes among girls

• Discuss before the sale with the girls

• Option 1 (total boxes divided by girl hours)

• Option 2 (total boxes divided by girls)

• Make transfers in SNAP as “Booth Sales”

boxes

Things to consider as you plan to divide boxes sold at booth sales among the girls in your troop

1. Discuss and agree to a plan before the booth sale

2. Suggestions for how to divide boxes

• Option 1: Divide the number of total boxes sold by the total number of

hours your troop worked at booths. Each hour is then assigned a number of boxes. Then the girls are given the number of boxes based on the

hours they worked. Ex: 100 boxes sold in 4 hours worked by girls

equaling 25 boxes per hour. So, the girls who worked 1 hour receive 25

boxes and the girls who worked 2 hours receive 50 boxes.

• Option 2: Divide the number of total boxes sold by the number of girls who

worked. Example: 100 boxes sold by 4 girls, so each girl receives 25

boxes.

Either way, it is suggested that you total the boxes of all the booth sales, so

that the girls who work a less busy location/timeslot are rewarded equally

to the girls who happened to work a busier location/timeslot.

Excel spreadsheet available to help calculate

When making the transfers to the girls in SNAP, please select “booth Sales”

boxes as the box transfer type. This will transfer the cookies to the girls,

while not making them financially liable for the boxes in SNAP, since the

troop collects the money for the booth sales, not the girl. This feature also allows the Council to run reports on the number of boxes sold through

booth sales.

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Leftover Boxes?

• Schedule an additional booth

• Sell door-to-door

• Check with Service Unit Manager or other troops

• Ask initial customers if they need more.

What to do if you have boxes leftover from your booth sales?•Try scheduling an additional booth

•Sell the boxes door-to-door. Door-to-door selling are easier when you have cookies in hand! •Check with your Service Unit Manager or other troops to see if they need additional cookies

•Ask initial customers if they need more cookies

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TIP: Go to Reports > Summary Reports > Available Booth

Sales Summary Report to view all the available booth sale locations, dates and times.

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Booth Sales: Requesting Council Sponsored Booth Sales Locations

Requests must be entered by February 1 at midnight for Random Assignments

Booth Sales: Requesting Council Sponsored Booth Sales LocationsRequests must be entered by February 1 at Midnight. 1. Click on Cookies2. Select Booth Scheduler > Schedule Booth Sale

3. Use the Search features to find a booth location4. Double click on the booth sale location to bring up calendar of available dates for location

Continue on next page

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Pop Up Window

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Booth Sales: Requesting Council Sponsored Booth Sales Locations

Scheduling Council Sponsored Booth Sales Locations — CONTINUED5. Place curser on Available date to view available time slots

6. Double click on Available view a pop up window to request date and time slots 7. Click Request in the pop up window to request the date/time

8. Click Close after making request9. Click OK to confirm the date/times

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Booth Sales: Requesting Council Sponsored Booth Sales Locations

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Scheduling Council Sponsored Booth Sales Locations — CONTINUED10. Go Back to Cookies > Booth Scheduler > Schedule booth sales to request additional locations/dates/times.

You can request up to 20 timeslots.

11. Review your Requested Booth Sales12. Change the number fields on the Requested Booth Sales to reflect you first choice, second choice, etc.

13. Click Red X to delete a booth sales location, if needed.

14. Click Save

Complete the above steps by February 1. The Random Booth Scheduler will schedule 3 timeslots for your troop.

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CONFIRMATION E-MAIL

From: [email protected]: Wednesday, February 2, 2011To: Chris CookiesSubject: Booth Sale Confirmation

You have reserved a Booth Sale on Friday,

February 25, 2011 from 4:00 PM to 6:00 PM. The location is Dillons 2 - West & Central \100 W. Central \Wichita, KS 67212

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Viewing Scheduled Council Sponsored Booth Sales Locations

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Viewing Scheduled Council Sponsored Booth Sales Locations After the Random Booth Scheduling Process on Feb. 2, troops can view their booth locations

• Go to Cookies > Booth Scheduler > Schedule booth sales• View the Reserved Booths Sales

• Please click on the Red X to cancel any of the reserved booth sales for your troop. • Troops will receive a confirmation e-mail from [email protected].

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TIME SAVING TIP: Go to Reports > Summary Reports > Available Booth Sales Summary Report to view all the

available booth sale locations, dates and times.

Scheduling 1st Come 1st Serve Booth Sales Locations

Scheduling 1st Come 1 Serve Booth Sales Locations Beginning Friday, February 4 at 6 PM, troops may select five additional booths on a first come first serve bases.

Each week the maximum number of additional booths a troop may select will increase by five. 1. Go to Cookies > Booth Scheduler > Schedule Booth Sales

2. Use the Search features to find a booth location 3. Double click on the booth sale location to bring up calendar of available dates for location

Steps 4 – 9 are as they were when requesting a booth…steps not show on slide.4. Click Place curser on Available date on the calendar to view available time slots

5. Double click on Available view a pop up window to request date and time slots 6. Click Request in the pop up window to request the date/time

7. Click Close after making request

8. Click OK to reserve the date/times

10. View your reserved booths under Reserved Booth Sales.

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Scheduling Troop Sponsored Booth Sales Locations

Scheduling Troop Sponsored Booth Sales Locations Please contact the Council Office to check with the Product Sales staff before contacting a business regarding

booth sales. This ensures that only one person is contacting a location. Please do this before entering the Booth Location on the SNAP.

1. Go to Cookies > Booth Scheduler > Request New Location2. Enter the Location and Contact Information (The contact information is the person at the Booth Sale

Location.)

3. Enter the Date, Start Time, End Time and click Add Time after entering each date and time4. Click Save after entering all the dates/times for the location.

5. Click OK on the pop up window to submit the request

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Scheduling Troop Sponsored Booth Sales Locations (continued)

Scheduling Troop Sponsored Booth Sales Locations — CONTINUED1. To view your requested New Locations go to Cookies > Booth Scheduler > Schedule Booth Sales

2. View the requested New Locations under Pending Booth Sales3. Once the Council Staff has approved the New Location, it will show up under Reserved Booth Sales