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Stratlab
laboratory supplieslocal+global™
About usStratlab specialise in the sale and after-sale support of laboratory products including instrumentation, consumables, disposables and chemicals/reagents
● Serving UK and overseas customers primarily in four market sectors:
- Chemical/petrochemical - Environmental
- Food and beverage - Pharmaceutical
● Founded in 1996; exporting since 1998
● Expertise in several product areas including chromatography and spectroscopy, sample preparation and testing regimes
● Customers range from sole traders through small businesses to large multinationals including many dealers
● Our business principles: work ethic, attention to customer service and fair pricing
● Our approach: local+global™
Contact usAll customers except Azerbaijan and the greater Caspian region (Georgia, Kazakhstan and Turkmenistan)
Stratlab Ltd., Unit 1, Norwood Road, March, PE15 8QD, UK
● Tel.: +44 (0)1354 657000 Fax.: +44 (0)1354 656675
● e-mail (Sales): [email protected] e-mail (Administration): [email protected]
● Web: www.stratlab.co.uk www.stratlab.com
www.dot-red.com ww.professionalbalances.co.uk
Azerbaijan and the greater Caspian region (Georgia, Kazakhstan and Turkmenistan)
Stratlab Ltd., c/o Huseyn Javid Avenue 31A, Baku, AZ1143, Azerbaijan
● Contact: Elmira Dadashova
● e-mail: [email protected] Mobile: 00994 (0)5034 87326
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Working with (1)
Stratlab's in-house brand for quality and value chromatography, spectroscopy and related products
Rathburn Chemicals: the UK leading manufacturer of high purity solvents for HPLC, extraction
Surechem Products: manufacturer/distributor of technical to analytical grade chemicals
Hach: manufactures and distributes analytical instruments and reagents for water testing and water quality analysis
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Working with (2)
● Hanna Instruments: Full range of test equipment for pH, conductivity, TDS, ion specific, turbidity, and other water quality parameters
● B Braun Medical: one of the world's leading healthcare companies. Braun supply our range of disposable syringes and needles
● Simax Glassware: from the Czech Kavalier glass company, manufacturing a wide range of technical and laboratory glass products
● Kern: Our 'go to' brand for well priced laboratory balances
… and many more
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Products (1)
At Stratlab, we try to put the customer's requirements first. So products are separated according to use:
Calibration
Certified calibration gases, liquids and solids to assure instrument, and analytical method performance
Chemicals
A comprehensive range of technical, analytical and ultra-high purity chemicals for most analytical applications
Chromatography and spectroscopy
A full range of consumables including some instrument spares and accessories to support chromatography and spectrophotometry
Furniture
Furniture and related equipment complimenting Stratlab's Services range. Includes benching, fume cupboards, safety cabinets and storage cupboards
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Products (2)Services
Source of an important range of goods for provision of laboratory gases, liquids and other essential services
Glassware, plastics and ceramics
Stratlab's extensive range of laboratory glassware, plastics and ceramics is shown. Includes jointed neck and standard glassware and a range of accessory hardware
In lab
Complimentary products essential in most working lab including racks, stands, some small equipment and other non-disposables
Liquid handling
The place to find pipettes, burettes and similar products required for the transfer of liquids around the laboratory
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Products (2)Measurement
Collection of instruments for testing and analysis. Includes pH, conductivity, colour, viscometers, weighing, titration and many other measuring products
Safety and cleaning
A comprehensive range of safety disposables and consumables along with cleaning products to keep your lab looking its best
Sample collection and containment
Full range of items for collecting and storing the sample including scoops, jars, pots, tubes and bottles
Sample preparation
Equipment and consumables for the preparation of samples prior to further testing and/or measurement
Temperature control
Includes equipment for controlling the sample temperature during storage, preparation or testing. From freezing to furnace
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The detail: Q&AsFrequently asked questions
What are your delivery charges?
● Stratlab operates a standard delivery charge for all UK orders of £15.00 to a maximum of 20Kg. Additional charges may be applied for overnight delivery, delivery of heavy and/or bulky goods, hazardous chemicals and to cover specific supplier charges incurred by us. For all goods being sent overseas, please contact the Stratlab Sales Office.
How do I know when goods are being delivered?
● We will confirm receipt of your order, then advise expected delivery time either at the same time or as soon as we know it. Any changes will be advised, usually by e-mail.
What is a default shipping address?
● You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.
Can I have more than one billing address?
● No. You cannot have more than one billing address. But you can change your billing address by editing it.
Can I have more than one shipping address?
● Yes. You can specify as many shipping addresses as you want.
How can I add a shipping address to my address list?
● To add a shipping address, click on Account Info. The details of your account are displayed. Click on the Add New Shipping Address button to add a new shipping address.
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The detail: Q&AsHow can I add a shipping address to my address list?
● To add a shipping address, click on Account Info. The details of your account are displayed. Click on the Add New Shipping Address button to add a new shipping address.
Can I delete an address from my address list?
● No. You cannot delete any address but you could change it by editing it.
How do I make changes to an address in my list?
● To edit an address, click on Account Info. The details of your account are displayed. Click on the Edit button below the address that has to be changed.
How do I check the status of my order?
● To check the status of an order, click on the Order Status link. To view you order, enter the your purchase order number if provided by you or select the display type from the drop-down list and specify the desired period. All the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check.
How do I cancel an order?
● To cancel an order, please contact us by email or telephone and we will help you. The sooner you do this the easier it is for us to cancel the order.
I already have an account with you. Do I need to register myself again on your web store?
● No. If you already have an account with us, contact us and we will give you your login name and password. You can login and then change your password.
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The detail: Q&AsCan I place an order without registering my account?
● Before you place an order with us, you must register with us. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you need not give your address on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us.
What should I do if I forget my password?
● If you are a registered user and have forgotten your password, go to the Login page and simply type in your Login Name or your default E-mail address under "I am a registered user but forgot my password" and click on submit. We will send your password to your default E-mail address. Alternatively you can ring us.
Payment Options:
● Our website currently does not take on-line payments. By "buying" products through our website, you are simply placing an order with us. Once we have received your order, if you are a customer of ours, we will simply process the order and invoice you in the normal way. If you are a new customer, we will contact you to arrange payment which can include credit card payments.
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The peopleStratlab is owned by John and Alison Bateson. We have traded since 1996, initially as a partnership, latterly as a limited company.
John Bateson Managing Director [email protected]
Alison Bateson Company Secretary [email protected]
Judith Baker: Sales Office Manager [email protected] or [email protected]
North of England sales: John Unthank [email protected]
South of England sales: Brian Edwards [email protected]
Caspian region: Elmira Dadashova [email protected]
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