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When does the close
start?How do buyers determine when to buy?
@icarolemahoney #SalesXperts
Introductions
Unbound Growth Founder
www.unboundgrowth.com
linkedin.com/in/carolemahoney
@icarolemahoney #SalesXperts
Agenda
What is, and is not, ‘the close’
The impact mindset has on the close
The key to a natural close
Design a sales process around your buyer’s process
How to help improve your or your team’s ability to close
Resources and next steps@icarolemahoney #SalesXperts
The team takes on
the mentality of the
coach.
What is and is not the close
@icarolemahoney #SalesXperts
1
Image reflecting a
mutual agreement, or
a team effort- Huck
finn image?
#mindsetmatters
Supportive
Beliefs
No Need
Approval
Emotional
Control
Supportive
Buy Cycles
Ease
Discussing
Money
No
problem
with
Rejection
Source: Objective Management Group
@icarolemahoney #SalesXperts
@icarolemahoney #SalesXperts
1
Source: Chris Skinner
@icarolemahoney #SalesXperts
1Seller Buyer
Do they have a problem I can fix?
Do they know it?
Do they want it fixed?
Is this a problem?
What if I don’t fix it?
Can I fix it myself?
Who can help me decide?
Can they tell me to fix it?
Can they pay me?
Do I need to fix it now?
How have others fixed it?
Can I afford to have it fixed?
Do they believe that I understand their
world?
Do they believe I have the expertise to
help? Do they want my help?
Do they understand what I want, need
and can do?
Are they trustworthy and credible?
Whose help do I want?
@icarolemahoney #SalesXperts
1
Source: Sales Executive Council
@icarolemahoney #SalesXperts
1
@icarolemahoney #SalesXperts
1
@icarolemahoney #SalesXperts
1
@icarolemahoney #SalesXperts
1
@icarolemahoney #SalesXperts
1“It’s not you, it’s me finally
realizing you’re terrible for
me.”
@icarolemahoney #SalesXperts
1
Contact Me
Carole Mahoney
linkedin.com/in/carolemahoney
@icarolemahoney #SalesXperts