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Why bother optimizing an “after -the- fact” page?

Optimizing Thank You Page for Better Conversions

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This seemingly simple and often missed page on a website has the power to further engage, sell products, or as the name implies, provide a personal thank you to your new customer or subscriber. It’s the landing page that you send people to after they have either purchased a product; or, after they have confirmed their email address for your mailing list. Often individuals see an automated page provided by the service you are using which is not very personal. What you do with this page can determine the first impression your new customer or subscriber has of you. It sets the tone for how much you care about them. Unfortunately, while you are excited to know you have a new customer, your new prospect might have just landed in a no man’s land of a blank page. This presentation will provide key steps to bring more conversions from your website with an effective thank you page.

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Page 1: Optimizing Thank You Page for Better Conversions

Why bother optimizing an

“after-the-fact” page?

Page 2: Optimizing Thank You Page for Better Conversions

After all, Thank you page

isn’t even really part of a

sales or lead-generation

funnel, right?

Page 3: Optimizing Thank You Page for Better Conversions

Thank you page is the

starting point of building

your relationship with your

customer!

Page 4: Optimizing Thank You Page for Better Conversions

They are much more than pieces

of virtual real estate on which to

display gratitude and order

numbers.

When used properly, they can continue to boost your revenue.

Page 5: Optimizing Thank You Page for Better Conversions

The visitor has demonstrated an interest in what you offer. The

thank you page is an opportunity to extend that interest to

other offers or interactions.

Page 6: Optimizing Thank You Page for Better Conversions

Here are six examples of

“Thank You Pages” that do

an outstanding job of taking

post-conversion to the next

level.

Page 7: Optimizing Thank You Page for Better Conversions

Take a look at how Square

beautifully reminds people of

what they’ve just ordered

# 1

Square

Page 8: Optimizing Thank You Page for Better Conversions
Page 9: Optimizing Thank You Page for Better Conversions

Did you notice anything

different here?

Instead of Thank You, it

says Congratulations!

That is a simple and

innovative change that

elicits a whole other feeling

from the new buyer.

Page 10: Optimizing Thank You Page for Better Conversions

Take a look at how Jigsaw

Health Limited Time Offer to

returning visitors!

# 2 Jigsaw Health

Page 11: Optimizing Thank You Page for Better Conversions
Page 12: Optimizing Thank You Page for Better Conversions

Jigsaw draws out that buying mindset

by enticing shoppers with deep, short-

lived discounts that are hard to pass up.

The countdown timer (under the clock

on the right) compounds the sense of

urgency!

And therein lies the psychological

trigger this thank you page is based on:

Loss aversion.

Page 13: Optimizing Thank You Page for Better Conversions

Take a look at how Unbounce

does the list-building strategy

with the thank you page!

# 3

Unbounce

Page 14: Optimizing Thank You Page for Better Conversions
Page 15: Optimizing Thank You Page for Better Conversions

Unbounce, the landing page builder,

employed a list-building strategy that

ramped up their blog subscriber base

by 60% in just two webinars!

Unbounce put this simple subscription

option on their webinar thank you page

and got huge results.

It’s one of the highest-converting tactics!

Page 16: Optimizing Thank You Page for Better Conversions

Take a look at Barnes & Noble

thank you page!

# 4 BARNES & NOBLE

Page 17: Optimizing Thank You Page for Better Conversions
Page 18: Optimizing Thank You Page for Better Conversions

Barnes & Noble uses about a third of

the page width for an ad column

Includes a text ad below the basic

content

The content is visually well-organized

and clearly separated by information

type.

Page 19: Optimizing Thank You Page for Better Conversions

Thank you page is a perfect

opportunity to give visitors a

way to spread the word

# 5 Kiva

Page 20: Optimizing Thank You Page for Better Conversions
Page 21: Optimizing Thank You Page for Better Conversions

After a donation, Kiva puts social

sharing front and center with an

unusual thank you page layout.

The “receipt” portion of the page is

shifted to the right column, while the left

2/3 of the page presents a call to invite

friends to Kiva via email.

The page doesn’t ignore the basics,

either—it says thank you, tells you what

just happened, and explains what will

happen next.

Page 22: Optimizing Thank You Page for Better Conversions

Thank you page after a white

paper download

# 6 NON-LINEAR CREATIONS

Page 23: Optimizing Thank You Page for Better Conversions
Page 24: Optimizing Thank You Page for Better Conversions

After a white paper download,

nonlinearcreations.com uses the thank

you page to;

Encourage contact and exploration of

their services

and project portfolio

The client logos help reinforce

credibility.

Page 25: Optimizing Thank You Page for Better Conversions

Thank you for watching! I’d love to hear how creative you are using Thank You Page Power!

Page 26: Optimizing Thank You Page for Better Conversions

Presented by

SusanGilbert.com