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BUSINESS RELATIONSHIP MANAGEMENT IN A DIGITAL WORLD 3 building blocks to be prepared for the future. Frie Pétré CEO & co-founder Howaboutsales.com

Business Relationship Management in a Digital World

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Page 1: Business Relationship Management in a Digital World

BUSINESS RELATIONSHIP MANAGEMENT IN A DIGITAL

WORLD3 building blocks to be prepared for the future.

Frie PétréCEO & co-founder Howaboutsales.com

Page 2: Business Relationship Management in a Digital World

AGENDA

Disclaimer

3 building blocks to be prepared for the future

Conclusion

BUSINESS RELATIONSHIP MANAGEMENT IN A DIGITAL WORLD

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DISCLAIMER

BUSINESS RELATIONSHIP MANAGEMENT IN A DIGITAL WORLD

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DISCLAIMER

NO PUBLICITY!

Easy-to-use Business Relationship Management Software (BRM)

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DISCLAIMER

FAIR PLAY!http://techstartupday.be/awards/

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YOU WERE BORN TO

SELL

AS A KID

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YOU WERE BORN TO

SELL

AS A TEENAGER

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YOU WERE BORN TO

SELL

AS AN ADULT

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CHANGE

BUSINESS RELATIONSHIP MANAGEMENT IN A DIGITAL WORLD

1. DIGITALLY CONNECTED

2. INCREASED SPEED

3. MORE DATA

4. AUTOMATED

4 MEGA TRENDS THAT IMPACTED B2B SELLING

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3 BUILDING BLOCKS TO BE PREPARED FOR

THE FUTURE

BUSINESS RELATIONSHIP MANAGEMENT IN A DIGITAL WORLD

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BUILDING BLOCK 1

HYPERPERSONALIZ

E

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BUILDING BLOCK 2

MULTIPLY YOUR

FUNNEL

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PROLIFERATION OF CHANNELS &TECHNOLOGIES

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UNORGANIZED & UNPRIORITIZED

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MULTIPLY YOUR FUNNEL STEP BY STEP

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SET OBJECTIVES AND MEASURE EVERY TRACTION FUNNEL

Marketing Objectives

Lead Measure Lag Measure Frequency Yearly Budget Touch point Resposible

(follow-up) Celebration

CHANNEL              Events-attending+retargetting 1 event/month/AE 2 leads per event Monthly € 1.000 S&M scrum W/F  SEA BRM 1 campaign/month 1 SQL/month Daily € 2.000 S&M scrum W/F  

SEO BRM-(cfr. E-paper, blog, etc) 1 iteration/month 1 SQL/month Monthly € 0 S&M scrum W/F  FB Marketing BRM-B&I 1 campaign/quarter 1 SQL/quarter Quarterly € 2.000 Heartbeat F  FB Marketing BRM-Agric 1 campaign/quarter 1 SQL/quarter Quarterly € 500 Heartbeat F  FB Marketing BRM-Manuf. 1 campaign/quarter 1 SQL/quarter Quarterly € 500 Heartbeat F  FB Marketing GE-BRM-B&I 1 campaign/quarter 1 SQL/quarter Quarterly € 1.000 Heartbeat F  LI marketing BRM-BRM 1 campaign/quarter 1 SQL/quarter Quarterly € 1.500 Heartbeat F  LI marketing GE- BRM-B&I 1 campaign/quarter 1 SQL/quarter Quarterly € 1.000 Heartbeat F  LI marketing BRM-Agri 1 campaign/quarter 1 SQL/quarter Quarterly € 500 Heartbeat F  LI marketing BRM-Manuf 1 campaign/quarter 1 SQL/quarter Quarterly € 500 Heartbeat F  AP-Agri + retargetting Continuous 1 SQL/quarter Quarterly € 1.500MoaHB F  AP-Manu+retargetting Continuous 1 SQL/quarter Quarterly € 1.500MoaHB F  Direct Mail B&I 1 campaign/semester 1 SQL/semester Semesterly € 1.500MoaHB F  

€ 15.000

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BUILDING BLOCK 3

USE TECHNOLOG

Y

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MARKETING TECHNOLOGY LANDSCAPE

chiefmartec.com

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CRM-SATISFACTION IS LOW

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BEST OF BREED

OVER ONE SIZE FITS

ALL

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TOP OF THE FUNNEL

AUTOPILOT

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TOP OF THE FUNNEL

UNBOUNCE

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DIRECT SALES

CLOSE.IO /SALESLOFT

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INDIRECT SALES & ACCOUNT

MANAGEMENT

NO PUBLICITY!

Easy-to-use Business Relationship Management Software (BRM)

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TOMORROW

TODAY

CONNECTIONS AND PROCESSES WILL BE

DIGITALLIZED

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TRANSACTIONS WILL BE HELD IN AN INTEGRATED

ECO-SYSTEM.€

TOMORROW

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3 BUILDING BLOCKS TO BE PREPARED FOR THE FUTURE

1. HYPER PERSONALIZE

2.MULTIPLY YOUR FUNNEL

3. USE TECHNOLOGY

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QUESTIONS OR REMARKS

friepetre.com

@friedrichpetre

WWW.

Happy to help !