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Inomera Research focuses on retail since 2008. We have been working with retail giants and have developed the most complete enterprise solution that includes all e-commerce and m-commerce components. We are especially experienced in building great m-commerce solutions with the best customer experience.
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E&M Commerce solutions
Inomera Research is a software development and solutions company
Introduction
• Focusing on telecom, retail, e&m-commerce and finance industries
• Operates in Turkey, UK, and middle east
• More than 100 projects in mobile business, e-commerce, finance, ERP, CRM, ECM
• Experienced in product development and owner of Netmera
We enable businesses to touch their customers at the right time, with the right
content, at the right place.
We help you to touch your customers
Mission
Inomera Telecom Services
Netmera Powered Products
Touch your customers through your mobile apps
Single Touch PointYour channels should
recognize your customers and respond to their
needs
E&M CommerceEnd to end e-commerce m-commerce solutions
Mobile appsReady made or custom mobile apps tailored for
telco needs
We help you to touch your customers
Inomera Telecom Services
E&M CommerceEnd to end e-commerce m-commerce solutions
We help you to touch your customers
Inomera provides a complete solution for your E&M Commerce projects
A complete E&M Commerce Solution
Web Portal
Product Catalog
Basket Check out &Payment
Mobile Apps
Order management
Campaign Management
CRM & Customer Management
Adapters and integrations
Web Portal ↘ Login and registration
↘ Product Catalog
↘ Search & Favourites
↘ Basket
↘ Check out
↘ Previous orders and order status
↘ Newsletters
Easy deployment
Ready made, modular system makes it easy to
deploy
FlexibilityAdapts to different business needs and
requirements
ExperienceHigh product
discoverability, easy purchasing steps
increase customer experience
M-Commerce↘ Native iOS, Android, and Windows Phone Apps
↘ Customer experience designed for tablets &
phones
↘ Netmera integration to support loyalty,
engagement and conversion rates
↘ Adaptive with mobile web
↘ Easy purchasing steps increase conversion rates
Engagement & Loyalty
More engagement
with Netmera
Conversion rates
Increase conversion with easy purchasing steps and Netmera
ExperienceBest experince
with native apps.
Product Catalog
Arrange products according to shop and category perspectives. Product listing by price or name. Product comparisons available.
Shop & Category Perspectives
Pictures, properties, multimedia, pricing,Product Options, payment options, comments & ratingsSEO featuresDifferent inventory types
Product Details
Built-in Lucene search engine Quick search Search result sorting by name, priceProduct AdvisorsTop Sellers
Discoverability• Advanced feature set• Flexible in working
with content systems
Campaign Management
• Display based on rules, segments,
random• Count clicks &
quotas• Track views and
rotation.
• Advices based on:• Customer
purchases• Rules• Segments• Random.
• Product discounts• Order discounts• Free shipment• Discounts from external systems
• Rule based segmentation
• Customer property based campaigns
CRM Campaigns
Discounts and
promotions
BannersProduct Advisors
Flexible integration to other systems, adapts to existing campaign management systems
Siebel Integration is ready
Benefits
Basket, Payment & Check out
Update amountsRemove itemsDiscounts (Applied and missing discounts)
Basket
Receipt and delivery addressesOrder confirmation and order statusMultiple delivery options
Delivery
SSL Secure paymentBank integrations & virtual POSPay by money transferPay at the doorAnnual Contracts (for Telco)Instalment and bonus points
Payment• Increased conversion rates
with easy purchasing steps especially on mobile
• Versatile payment options
Order Management• Backend administrative
components– Inventory system
integrations– Warehouse inventory
operations– Finance integration– Logistics (3PL) integration
• Order status tracking
• Multiple delivery models per shop or per product• Logistics company• Shop delivery• Scheduled delivery
• Rule based delivery flows
CRM and Customer Management
Siebel integration is ready to useCan adapt to Telco CRM systemsOpen to new integrations
CRM System Integrations
Search customers, prepare customer lists, get customer detailsCustomer order historyCustomer favourites
Customer info
Complaint managementComment & rating administrationOrder entry on behalf of customer for customer support
Customer support• Unified customer
experience in every channel with CRM integration
• Capable of giving best customer support
System & Infrastructure
Suitable for Enterprise Level Administration– User roles & role based permissions – Deployment alternatives– Administartions, operations & support functions
Scalable deployment– Ready for large scale deployments– Easily extensible
Multiple user roles:– Marketing– Shop Users– Call Center agents– Content Managers– Warehouse users
A secure way to run your operations
Why Do Business With Us
Inomera E&M Commerce product make it possible to open multiple stores and manage them through one unified system
Multiple stores & shop management
We work with best e&m commerce companies such as Migros, Macro Market, Turkcell
Our references
Our system is flexible in answering your custom needs and open to transfer data in&out
Versatility and openness
Our referencesInomera Research works with more than 50 companies. These are just some of our customers.
Get in touch to learn more about İnomera Solutions
Get in Touch +90 212 287 01 66
İstanbul
London