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Your Guide To Shop!
Priyanka Banerjee PGDM2-1523
Important
meeting to
attend but
you have to
shop for your
sister’s big
day.
Patterns & Trends
have stylist who
will help you
which trend to
follow according
to your budget
and occasion and
delivery right at
your doorstep
This service is a
one step solution
where you can buy
yourself the
apparel,
accessories and
footwear's and
also gift your
family and friends
with spending time
We have highly
qualified stylist
with an
experience with
fashion industry
who will be your
guide to
shopping.
Two kinds of
service: 1. you will
inform your stylist
what is the
occasion, what you
want to wear.
2. you can go with
out shopping with
your stylist.
Very few
competitors who
are only serving to
the elite class,
whereas Patterns &
Trends are focusing
on the upper
middle class
segment and
executive segment.
Patterns & Trends
have stylist who
will help you
which trend to
follow according to
your budget and
occasion and
delivery right at
your doorstep
IDENTIFICATION OF NEW RETAIL BUSINESS IDEA
• Growing population of working
professionals and increase of disposable
income provides total availability of target
market
• People are spending more on their lifestyle
appearance.
• Aspired young business executives who
wants to look fabulous at personal and
professional gathering.
• Gifting as per the occasion are tiring
sometimes we miss the occasion thus it will
provide a hassle free gifting service.
Target MarketCompetitive
Advantage
• Busy executives desired to keep pace
with the trends, yet not have time to
facilitate their need.
• Young business person who choose to
have convenience of a personalised
shopping service.
• Those who need consultation in
gifting or buying for self for a
particular occasion.
• Professional dancers/ performers who
need customized clothing accessories
at a desirable price.
Service
Attributes
• Convenience.
• Doorstep Delivery and Pickup
• Trial at home.
• Updated with new trends.
• Customer centric
• Customerized according to the location,
colour & fabric preference, occasion, gender,
age etc.
• Competitors are mostly focused on elite class
and bridal wear, whereas we catering for
every occasion.
• Budget friendly.
• Shopping with the stylist for an enhanced
experience.
• Quick response
• Pick up and delivery services
Reasons for choosing
this idea
Buyers Persona
On stage
Experience:
Back stage
Support :
People
Things
People
Things
Website/ Mobile
App
Stylist/Makeover
specialist
IPad/mobile devices
I.T Departme
nt
Data entry software/ Desktop
Logistics
Delivery man
Logistics
Delivery man
Registration through
desktop/Mobile App
Setting up a delivery point
Prefers stylists opinion
Filling up details : occasion, types of
clothes, gift/shopping for
self
ExchangeTrial Paid for
clothing and services
Logistics
Pick up person
Cash/Online
Transaction
Delivery man
I.T. Departme
nt
Desktop
I.T departmen
t
Maps/routes
Backend staff
Checking of fabrics
or any defects
Backend Staff
Go through the material
if any damage done
Accountant
Finance Departme
nt
Manufacturers/
stores
Market
Data entry people
Data entry software
Orvi Kapoor, 29years old, Managing Director, fashion lover, enthusiast and fun lover, high
spender
No. of employees. Electricity, internet bills.
Advertising and Promotional Cost. Pick up and delivery cost.
Seasonal shopping. Occasional/bridal shopping.
Special packages for regular customers. Delivering for an Event like Expo fairs, Professional
dance performance etc
Taking preferences as per the occasion and attributes
of the customers. Purchasing the required
items and having 4-5 options.
Sending to the customer for trial, if any item is liked by
customer he/she will pay for it . Otherwise it will be send back with the delivery man .
If customer dint liked any of it delivery man will bring it back and go later with the
next lot. Payment can be done
online/offline.
Working professionals.
Young business executives.
Lousy gifters. Professional
performers
Time savers. Staying trendy.
Hassle free gifting. Quality check.
Keep a check on your wallet
Retail stores and manufacturers of
clothing. Bank and payment
service providers. Experienced stylists.
Trained employees Experienced stylists Good logistics .
Websites / Mobile App
Telephonic Payments channels
both cash and online transaction
Promotional events to retain customers.
Ease of service & reliability. On-board professionals. Ease of return & exchange Fast delivery and pick up at
preferred location
Business Model Canvas
Key partnersKey Activities
Co
st s
tru
ctu
re
Key resources
Value Propositions Customer SegmentsRelationships
Rev
enu
e
Stre
am
Channels