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Handling Guest Orders Generated Via Your Hotel Website & Apps with Appyhotel.com

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Page 1: Handling Guest Orders Generated Via Your Hotel Website & Apps with Appyhotel.com

How to Handle a

Guest Order Request

APPYHOTEL.com

Page 2: Handling Guest Orders Generated Via Your Hotel Website & Apps with Appyhotel.com

(1) View guest

orders on your dashboard

Page 3: Handling Guest Orders Generated Via Your Hotel Website & Apps with Appyhotel.com

(2) For a detailed list go to the“Guests” drop-down menu,

select “Orders.”

Page 4: Handling Guest Orders Generated Via Your Hotel Website & Apps with Appyhotel.com

(3) Your orders are listed in chronological order

Page 5: Handling Guest Orders Generated Via Your Hotel Website & Apps with Appyhotel.com

(4)Access order details

by clicking “Read”

Page 6: Handling Guest Orders Generated Via Your Hotel Website & Apps with Appyhotel.com

(5)While viewing an

order you have the option to forward it onto another person

or department if relevant

Page 7: Handling Guest Orders Generated Via Your Hotel Website & Apps with Appyhotel.com

(6) Once an order has been dealt with, simply

check “Handled” to remove it from your list of things to do

Page 8: Handling Guest Orders Generated Via Your Hotel Website & Apps with Appyhotel.com

(7)Export all your orders as a

CSV file