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October 2015
Tony D‘Onofrio
The Disruptive Future of Retail
© 2015 Tyco. All Rights Reserved.
Agenda
2
The Disruptive Future of RetailYou are the Leaders to Shape It
• Global Retail Market Data
• Global Retail Dynamics
• The Future of Retail
3© 2015 Tyco. All Rights Reserved. Company Confidential.
The Global Retail Market in 2019
Source: Euromonitor
4© 2015 Tyco. All Rights Reserved. Company Confidential.
Global Retail Market Data
Store CountRetail Market Growth Sales Volume
Source: Euromonitor
5© 2015 Tyco. All Rights Reserved. Company Confidential.
GR
DI
Cou
ntry
A
ttrac
tiven
ess
Tyco ConfidentialSource: AT Kearney 2015 Global Retail Development Index
6© 2015 Tyco. All Rights Reserved. Company Confidential.
2015 Global Retail Development Index
Source: AT Kearney 2015 Global Retail Development Index
7© 2015 Tyco. All Rights Reserved. Company Confidential.
Brazil $353B, 2.0%
Retailing in LATAM: $1.1T, 2.1% CAGR
Source: Euromonitor
Market Size in USD$ ; CAGR 2014-2019
Mexico $230B, 2.2%
Argentina $114B*, 2.3%
Colombia $72B, 3.4%
Chile $57B, 2.4%
Uruguay $14B, 1.4%
Peru $33B , 5.3%
Venezuela $70B*, 0.3%
Ecuador $21B, 4.2%
Bolivia $7B, 2.5%
* retail size inflated due to high inflation rates and currency devaluation
© 2015 Tyco. All Rights Reserved. 8
Global Retail Dynamics
9© 2015 Tyco. All Rights Reserved. Company Confidential.© 2015 Tyco. All Rights Reserved. Company Confidential. 9
Top Retail TrendsMultichannel consumers more profitable than single channel*
shoppers to refrain purchasing from store if desired brand not available*
*Sources: RIS 2015 Shopper Experience Study; RSR 2015 Omnichannel Report; RSR 2015 Mobile Study
retailers believe consumers are using mobile as part their shopping experience*
50%
69%
90%
10© 2015 Tyco. All Rights Reserved. Company Confidential.© 2015 Tyco. All Rights Reserved. Company Confidential. 10
Relevancy of the StoreEducate & Empower in-store employees using technology
#1
Brick & mortar stores account retailer revenues* 85%
Sources: PSFK and RSR Research; RSR 2015 Store Report
opportunity improving in-store experience*
11© 2015 Tyco. All Rights Reserved. Company Confidential.© 2015 Tyco. All Rights Reserved. Company Confidential. 11
The Consumer Power
What Consumers
Want
How are Retailers Addressing it?
12© 2015 Tyco. All Rights Reserved. Company Confidential.
Retailer Priorities
Increased Revenues
Higher Conversion Rates/ higher in
store traffic
Stronger Margins
Lower shrinkage
Labor Optimization
Actionable Business Intelligence
Higher Market Basket
Better Inventory Turnover
Protect Assets
13© 2015 Tyco. All Rights Reserved. Company Confidential.
Retailer Losses
/ 13 /
Shrinkage Inventory Distortion
Returns
Return$642.6
Overstock$471.9
Out-of-Stocks$634.1
Source: Global Theft Retail Barometer, IHL Group
14© 2015 Tyco. All Rights Reserved. Company Confidential.
How much are retailers losing?
$285bDue to
bad processe
s
$220bDue to
bad forecastin
g
$285bDue to
bad processes
$85bGot better
price elsewhere
$63bInconsiste
nt sizing
$74bPrice
mismatch online
$223bDue to data
disconnect
$162bDefective/ poor
quality merchandi
ze
$85bEmployee
theft
$77bShoplifting
Source: Global Theft Retail Barometer, IHL Group
© 2015 Tyco. All Rights Reserved. 15
TheFuture
Of RETAIL
16© 2015 Tyco. All Rights Reserved. Company Confidential.© 2015 Tyco. All Rights Reserved. Company Confidential. 16
Technology Driving Shifts in Retail Power
17© 2015 Tyco. All Rights Reserved. Company Confidential.© 2015 Tyco. All Rights Reserved. Company Confidential. 17
Evol
ving
Tec
hnol
ogy
Syst
ems
Impa
ctin
g R
etai
l
18© 2015 Tyco. All Rights Reserved. Company Confidential.© 2015 Tyco. All Rights Reserved. Company Confidential. 18
Bubbles of Future Retail Opportunities
SCREEN TIME(Per Day)
30 Country Millward Brown study of 16-45 year olds
Source: Transparency Research
Deloitte Digital
Frost & Sullivan
Frost & Sullivan
Global Theft Barometer
IHL GroupIHL Group
$1.5 TrillionMobile & Digital
Influence on in-storesales in 2014, up
from $334B in 2012
$5,409MillionRetail RFID Market
By 2020, up from$542M in 2013
$5.8 BillionGlobal Wearables
Tech market by 2018,Up from $750M in 2012
$162 BillionGlobal Retail Shrink
$4.3 TrillionGlobal Online
Retail SalesBy 2025, up from
$0.55T in 2011$1.1 Trillion
Global Inventory Distortion$634 Billion From
Out-Of-Stocks
63%Global Retailers
Maintaining / ExpandingGlobal Source Tagging
Phones147
minutes
TVs113
minutes
PCs108
minutes
19© 2015 Tyco. All Rights Reserved. Company Confidential.© 2015 Tyco. All Rights Reserved. Company Confidential. 19
Store Reinvented - The Future of the Store
“Retailers reported
16.5% YOY improvement in KPI’s related to sales, customer engagement and satisfaction as a result of empowered sales associates”
Source: EKN Modern Labor for Omnichannel Success Report
20© 2015 Tyco. All Rights Reserved. Company Confidential.
GLOBAL RETAILERS
LATAM RETAILERS
Source: Deloitte 2015 Global Powers of Retailing
1
2
3
4
85
6
7
9
10
Retail Brands
21© 2015 Tyco. All Rights Reserved. Company Confidential.© 2015 Tyco. All Rights Reserved. Company Confidential. 21
Global Source Tagging & The Future of RetailFuture Plans of Using Source Tagging Across Regions Future Plans of Using Source Tagging Across Product Categories
The Future of Retail• Less Store Labor / Improved Customer Experience• Interactive Retail Stores with Employees as Brand Ambassadors• Item Level Intelligence Driven by Source Tagging / Out of Stocks FOCUS• A Focus on “Value” Integration• A Sustainable Retail Future
22© 2015 Tyco. All Rights Reserved. Company Confidential.© 2015 Tyco. All Rights Reserved. Company Confidential. 22
Technology Will Continue to Disrupt the Store
23© 2015 Tyco. All Rights Reserved. Company Confidential.
Tony D’OnofrioEmail: [email protected]
Phone: +41 791 508 208
Thank You
© 2015 Tyco. All Rights Reserved. 24
APPENDIX
Top Global Apparel Brands Top LATAM Apparel Brands
Source: 2015 BrandZ Top Global Apparel Brands and Top LATAM Apparel Brands
Brand Value for top 100
Brand Value top 50
12
3
4 5
$3.3T 14
% growth last decade
growth YOY
126%
$132B up vs. LY2%