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Reducing ecommerce returns - Vicky Brock, CEO at Clear Returns, www.clearreturns.com presentation from IMRG Connect retail briefing May 14
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It’s not what she buys, it’s what she keeps
Vicky Brock, CEO Clear Returns www.clearreturns.com
@clearreturns
Using data, predictive models & automated responses focussed on returns & keeps
UK ecommerce returns:£20 billion
@clearreturns
@clearreturns
@clearreturns [email protected]
@clearreturns
So does your marketing drive sales or keeps?
Grow keeps and you grow profits
Fewer bunions
Cut spoilage
Increased margin
20x lifetime value
Vicky Brock, CEO Clear Returns www.clearreturns.com
@clearreturns
