BY A S WEEL M

K R ISH N A N U N N I

Workforce Diversity

Definition

Workforce diversity is a workforce consisting of a broad mix of workers from different racial and ethnic background of different ages and genders, and of different domestic and national cultures. It means that the organizations are becoming more heterogeneous mix of people in terms of gender, age, ethnicity and sexual orientation

To identify, attract, and retain,the best people of each

group.

To create a workplace where that talent can perform at its

best to maximize shareholders value.

To assess and understand the diversity of the marketplace.

Prime Goals

Maximize the productivity. Enhance the creativity. Increase the loyalty of employees. Getting competitive advantage. Improving decision making by providing different

perspective on problems Satisfy diverse needs of customers

Significance

Elements of Diversity

AgeGenderEthnicityRacePhysical AbilitySexual OrientationPhysical Characteristics

IncomeEducationMarital StatusReligious BeliefsGeographic LocationParental Status Personality Type

PROBLEMS IN WORKFORCE DIVERSITY

DiscriminationSexismAgeismResistance to changeConflictsCultural DifferencesCommunication ProblemsEmployee turnover and absenteeism

Diversity Training

As diversity in the workforce grows at an amazing rate, more and more organizations are now focusing on diversity in the workplace by emphasizing recruitment, selection, retention, and training

Diversity training has three major objectives in the workplace: Increase awareness about diversity issues Biases and stereotypes that deter from effective

management Change behaviours to help effectively manage a

diverse workforce

Diversity Training

With diversity training, employees have a greater understanding of the value diversity, better diversity management skills, and more effective diversity related behaviours .

After undergoing training, managers saw diversity related practices as more important than they did prior to the training, and were more likely to positively engage in diversity related practices

Diversity Awareness Programs5-9

Provide members with accurate information about diversity

Uncover personal biases and stereotypesAssess personal beliefs, attitudes, and values and

learning about other points of viewDevelop an atmosphere in which people feel free to

share their differing perspectives Improve understanding of others who are different