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Employee Engagement is declining
In 2014, global employee engagement levels went down to the lowest
point in eight years, with only 65,9% of employeesengaged.
2www.gethppy.com
Quantum Workplace
Gallup U.S Daily confirms it
According to Gallup, U.S. Employee Engagement is estimated at
32.1% for November 2015, with a current year-to-date
average at 31.9%.
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Gallup Poll
Companies are struggling
87% of companies around the world cite employee
engagement and culture issues as one of their top challenges.
4www.gethppy.com
Deloitte
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Medium-sized companies experienced the biggest decline
Quantum Workplace
-1.66 -5.03 -2.59
1-249 employees
250-499 employees
500-999 employees
1000-4999 employees
-1.69 -3.2
5000+ employees
6
1.8% 2.6% 3.2% 4.0% 5.03%5.8% 7.0% 8.3% 8.9% 10.0%
22.2%25.4% 26.5% 26.9% 26.3%
70.2%65.0%
62.0% 60.2% 58.7%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
1-249 250-499 500-999 1000-4999 5000+
Engaged Contributing Disengaged Hostile
www.gethppy.com
Smaller organizations report higher engagement scores
Quantum Workplace
Image via SplitShire
Employee Engagement Drivers
Managers drive engagement
Managers account for as much as 70% of variance inemployee engagement scores.
80% of employees dissatisfied with their direct manager aredisengaged.
8www.gethppy.com
Gallup
Dale Carnegie
9www.gethppy.com
Key Engagement Drivers
Confidence in Leadership
Commitment to Valuing Employees
Relationships with
CoworkersInnovationPositive
Outlook on the Future
Meaningful Work
Image via Picjumbo
Engagement ROI
Engaged employees give their best
91% of highly engaged employees always or almostalways try their hardest at work, compared with 67% of disengagedemployees.
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Temkin Group
12www.gethppy.com
Engagement ROI
Increased retention
Profit increase
More sales
Increased market share
Better customer service
Stronger employer
brand
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Employee engagement drives business results
Employee engagement programs can increase profits by $2,400 per employee per year.
Workplace Research Foundation
Organizations that have over 50% engagement retain over 80% of their customers.
Demand Metric
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Companies with a formal engagement program vs. other companies
15.5 % 15.1 %
13.1 % 12.7 %12.3 %
4.6 % 4.7 %
-1.2 %-4
-2
0
2
4
6
8
10
12
14
16
18
Annual Company Revenue Revenue from CustomerReferrals
Overall Sales TeamAtainment of Annual Cota
Improvement in AnnualCustomer Service Cost
Aberdeen Group
15www.gethppy.com
Engaged employees stay longer
70%
Of companies with high retention rates have engaged employees.
Companies with improved retention overthe past three years had considerablymore engaged employees (70%),compared to companies where retentiondeclined (59%).
Quantum Workplace
Image via Tookapic
tMoving forward
Create a culture of engagement by
17www.gethppy.com
Engaging leaders
Building a strong employee value proposition (EVP)
Empowering employees
Growing your talent
Focus on communicating more
Constantly ask for feedback. Set up weekly meetings with the staffand engage in a conversation. Allow them to speak freely; let themsay what they have on their mind, even if it’s not something you’dwant to hear about.
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Ask employees how they’re feeling
Use an anonymous employee engagement survey; you don’t want toknow who said what because you’ll be preoccupied with assessingpeople’s concerns and making improvements to increase motivationand engagement.
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Communicate goals and clarify expectations
Express targets and goals, reward your people every once in a while,and keep them engaged with good advice.
Set up weekly brainstorming sessions, talk about tasks andresponsibilities, and let them be in charge, too. Some might surpriseyou with ingenious ideas.
20www.gethppy.com
Promote organizational values
By promoting active effectiveness and organizational values, youencourage employees to share ideas, work with more passion andstay engaged.
21www.gethppy.com
tUpcoming events
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Employee Engagement events in 2016
Employee Engagement Conference and Workshop
13-14 January 2016, London, UK
Register
www.uninemerdu.com
HR Summit Conference
March 31 -April 1 2016, Seattle, WA, US
Register
Employee Engagement Summit
14 April 2016, London, UK
Register
24
WorkHuman 2016
9-11 May 2016, Orlando, Florida, US
Register
www.uninemerdu.com
2016 Employee Engagement Conference
18–20 July 2016, Denver, Colorado, US
RegisterGartner Digital Workplace Summit
21-22 September 2016, London, UK
Register
Employee Engagement events in 2016
Visit our Employee Engagement & HR Community for more news, insights and resources!