Targeting Turnover: How to Use Stay Interviews to Dramatically Cut Turnover Costs

TARGETING

TURNOVERHow to Use Stay Interviews to Dramatically Cut Turnover

Costs

TalentTakeawayswebinar & podcast series

AGENDAThe Series


Targeting Turnover | Talent Takeaways Series

AGENDAPresented By

Brian SharpChief Marketing Officer, HRsoft


AGENDAAgenda


Today we will cover… The cost of turnover

Retention Strategies

Stay Interview Structure

Best Practices

Tips to Get Started

AGENDAThe Retention Problem


AGENDAThe Retention Problem


Do you know what your turnover

costs are?

AGENDAThe Retention Runaround

Right Intentions. Wrong Tools.

Engagement Surveys

Performance Reviews

Exit Surveys


AGENDARethinking Retention

Retention is Built Upon Relationships.Targeting Turnover | Talent Takeaways Series

AGENDAThe Solution: Stay Interviews

What is a Stay Interview?A periodic, structured 1 on 1 conversation between a manager and their direct report that identifies and reinforces the factors that drive retention for that individual employee.

5 structured, strategic questions Approximately 20 minutes in length Optional Stay Plan for action items Manager retention forecasting


AGENDASimplifying Stay Interviews


AGENDAStay Interview Secret

Why do they work?A one on one approach the cultivate meaningful conversations that:

Build trust & relationships Identify reasons for retention and/or for turnover risk Provide actionable data for management


AGENDAStay Interviews

Stay Interview Best Practices 90 days after new hire. 1-2 per year after. 20 minute sessions Conducted by direct manager 5 questions (ask probing questions - listen & take notes) 2-3 action items for follow up at most


AGENDAStay Interview Questions

5 Key Stay Interview Questions

1. When you travel to work each day, what things do you look forward to?

2. What are you learning here?

3. Why do you stay here?

4. When was the last time you thought about leaving your team? What prompted it?

5. What can I do to make your work experience better?


AGENDAStay Interview Program


5 Keys to a Successful Stay Interview Program1. Clearly defined retention goals2. Method for tracking data & retention results 3. Consistent, prescriptive process4. Employee & manager accountability 5. Manager tools & training

AGENDAStarting Stay Interviews

3 Steps to Getting Started Fast

1. Start Strategically – select a key group of employees, a trusted manager or your own team.

2. Start Smart – make sure your managers have the tools and training needed to do effective stay interviews.

3. Start Small – pilot with one team, one location or department.


AGENDAFree Retention Resources


AGENDASTAYview ™ OnlineSubscription based model of our award-winning stay interview software.

Built for any sized team (1 manager or more) Simplified pricing (monthly subscription) Simple setup (plug & play) Easy to scale (start small and add more teams anytime)


AGENDASpecial Offer

Sign Up Today & Receive:

Special Discount Free Setup & Support Free 30 Day Trial

90 Day Money Back Guarantee

StayviewOnline.comSpecial offer for webinar attendees


TARGETING

TURNOVERHow to Use Stay Interviews to Dramatically Cut Turnover

Costs


Recruiting & HR

Targeting Turnover: How to Use Stay Interviews to Dramatically Cut Turnover Costs