Punjab National Bank was registered on 19 May 1894 under the Indian Companies Act , with its office in Anarkali Bazaar, Lahore.

It Was Founded IN 1895 as a private banking company by Lala Lajpat Rai and is currently the second largest state-owned commercial bank in India ahead of Bank of Baroda with about 5000 branches across 764 cities.

The bank‘s total business crosses over rs. 7 lac. Crores in 2013…

Strengths : -Right strategy for the right products.

Great Brand Image.

High degree of customer satisfaction.

Good place to work

Lower response time with efficient and effective service.

Better growth than other companies

Weakness : –Some gaps in range for certain sectors.Customer service staff need training.Processes and systems, etcManagement cover insufficient.Sectoral growth is constrained by low unemployment levels and competition for staff

Opportunities : –Could extend to overseas broadly.

New specialist applications.

Could seek better customer

deals.

Fast-track career development opportunities on an industry-wide basis.

An applied research center to create opportunities for developing techniques to provide added-value services

Threats : -Legislation could impact.Great risk involvedVery high competition prevailing in the industry.Vulnerable to reactive attack by major competitors.Lack of infrastructure in rural areas could constrain investment.High volume/low cost market is intensely competitive.

PRMOTION TRANSFERES

INTERNAL

ADVERTISMENT

RETIRED

MANAGER

RECALL FROM

LONG LEAVE

INTERNAL

SOURCES

MANAGEMENT

CONSULTANTS

PUBLIC

ADVERTISEMENTS

CAMPUS

RECRUITMENTSRECOMMENDATIONS

DEPUTATION

PERSONNEL

EXTERNAL

SOURCES

To know the prospect for recruitment and selection procedures.

To critically analyze the functioning of recruitment and selection procedures.

To identify the probable areas of improvement in the existing procedures.

To know the managerial satisfaction level about the recruitment and selection procedure.

Types Of Reserch Descriptive research

Exploratory research

Types Of Data Used Primary data

Secondary data

1.Does the procedure

adopted for recruitment

and selection of employees

enables to give right

person at the right job ?

70% said yes

10% said no

20% said yes to some extent

70%

10%

20%20%

Right person at right job

1st Qtr

2nd Qtr

3rd Qtr

80% said yes

20% said no80%

20%

Provision for evaluation and

control

1st Qtr

2nd Qtr

100% said yes

100% 0%0%

Facility for obserbing

trainees

1st Qtr

2nd Qtr

1. The main source of the recruitment is through external sources i.e. through advertisement.

2. The other source of recruitment is through references , natural market and consultants.

3. Maximum prospects fulfils all the criteria prescribed by the IRDA.

4. Research shows that the Financial Advisors generally belong to the age of 30-50 years

5. It is found that the company provides both types of training and mainly prospects goes for the online training.

6. Every year company recruits as many as 50 Advisors in order to increase the sales force of the company.

1. Finding new prospects is like breathing, so Unit Manager should be in regular touch with the market so that he will gets some good prospects.

2. Company should go for regular Market Survey for finding out the smart worker who can stay under the Managers Sales Team, and will generate long term business.

3. Branch Manager should take the feedback from the existing advisors so that the can easily understand the advisors problem as well s he can recommend new changes.

4. The company should concentrate on the rural part so that they can compete with icici and other banks.

On the bases of this study…..

There is some scope for improvement with regard to following :

1. The managers are fully satisfied with the existing recruitment and selection procedure.

2. The recruitment and selection procedure should not be lengthy.

3. The recruitment and selection should be impartial.

4. To some extent a clear picture of required candidates should be made in order to search for appropriate candidates.