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Preparing Future Workforce Capability... now
Developing Integrated Strategies that expect disruption
February 2017
Claire Devlin
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What will we uncover?
Page 2
World Class Leadership
Macro Trends impacting learning and leadership
Labour Strategy
+
Strategic Capabilities
What will we uncover?
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Macro Trends that impact our business… and our people
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OUR FUTURE
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VUCA world
Volatile Uncertain Complicated Ambiguous
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Labour Strategy
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Labour Strategy
Hire world class talent
Become an appealing destination for talent
Build closer links with education providers to influence talent pipelines
Buy
Foster deep links with start-ups and small players driving innovation
Develop mutually beneficial partnership models
Experts to become teachers who lift the capability of the broader team
Make space for the volume of learning required
Focus our graduate program
Build
Borrow
Leaders must learn to drive results through agile, fail-fast / learn-fast methods.
Disrupt our organisational silos Enable
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Labour strategy elements to consider
Page 8
Labour Demand and Availability Skills Shift
Current Workforce
Environment and Enablers
• Internal and
External Demand
• Magnitude
• Nature
• Talent pipeline
• Demographic
• Gender diversity
• Leadership alignment
• Current interventions
• Climate
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Strategic Capabilities
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Strategic Capability Cluster X
Sample Cluster X definition
Capability #1 Sample Capability #1 Definition
Capability #2 Sample Capability #2 Definition
Capability #3
etc. Sample Capability #3 Definition etc.
Capability models have clear and simple structure
Page ‹#› | Strategic Capability Initiative Page 10 Page 10
No more than 3-8 capabilities per cluster)
with 4 levels of proficiency across each
5-7 descriptors will be reviewed
collectively for consistency in language
and levelling
Capabilities should demonstrate an
awareness of today’s circumstances but
be future focused
Capability #1
Sample Capability #1 Definition
Foundational Intermediate Advanced Mastery
• Descriptor 1
• Descriptor 2
• Descriptor 3
• Descriptor 4
• Descriptor 1
• Descriptor 2
• Descriptor 3
• Descriptor 4
• Descriptor 1
• Descriptor 2
• Descriptor 3
• Descriptor 4
• Descriptor 1
• Descriptor 2
• Descriptor 3
• Descriptor 4
Future Focused Capability Shifts
• Big future theme predicted for capability 1
• Big future theme predicted for capability 2
• Big future theme predicted for capability 3
• ‘Red Flag’ Descriptors
• ‘Red Flag’ Descriptor 1
• ‘Red Flag’ Descriptor 2
• ‘Red Flag’ Descriptor 3
Capability Cluster Capability
Page 10 | Strategic Capability Initiative Page 10
Technical capabilities will be developed
directly against identified roles in each
competitive advantage focus area
Capability
model
structure
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Talent Identification and Development
Performance
Career Management
Learning and Development
Career Architecture
Strategic Capabilities
Labour Strategy
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Leadership Capability
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The art of getting people to do what needs to be done – because
they want to do it
- Dwight Eisenhower
What is Leadership…
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Hold Leaders to Account on leading world
class performance
Set the Standards of world class leadership
and performance
Develop Leaders at all levels to world
class standards
Leadership Scorecard
Leadership Curriculum and Community
Leadership at Telstra is about creating the conditions for accountability, excellence and world class performance
FY16 – FY20 Priority Focus for Leaders
Strategic Alignment
Agility Collaboration and Innovation
Building High Performing Teams
Telstra Leadership Capabilities
Aligned and integrated
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Telstra Leadership Capability Framework
Page 15
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Telstra's capability Framework
Page 16
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Aligned to Strategy and Integrated
Page 17
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February 2017
Claire Devlin
Preparing Future Workforce Capability...
Labour Strategy
Strategic Capabilities
= +
Underpin by …. World Class Leadership
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Impact and implications
Learning
Leadership
and Talent
Career
Management
Recruitment Success
Profile and assessment
approach
Performance
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Questions
