May 28 Client Training: Employee Engagement

Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat

Client Training

How to Develop an Employee Engagement Strategy for Your Culture


Webinar Tips for Attendees

• You can connect to audio using your computer’s microphone and speakers.

• Or, you may select “Use Telephone” after joining the Webinar.

• All lines will be muted to avoid background noise.

• You can ask questions at any time by typing them into the Questions Pane.


Kelly PayneDirector of Client Services at Glassdoor

[email protected]@kelly_payne22

Featured Speaker


#GDChat


Agenda

• Why Employee Engagement Matters• Sharing the Vision• Soliciting Feedback• Listen to Employees• Respond to Feedback• Invest in Employees• Q&A


Why Employee Engagement

Matters


Happier, more content employees do better work andincrease productivity at your organization.

Why Employee Engagement Matters


Opower ResponseDec 8, 2014 – Employer Brand Manager

Thanks for the review and diving into our company culture. It’s nice to hear youare feeling this way – and you are right about the conference rooms! Goodthing we’re heading to a much larger office space in May. Less

69%

Why Employee Engagement Matters

of Glassdoor members agree their perception of a company improves after seeing an employer respond to a review


Share the Vision


Share the Vision

Define and Align


Share the Vision

of highly engaged employees believe they can positively impact the quality of their organization’s products, compared with only 31% of the disengaged

84%


Case Study: CARFAX

Ensures that every contributor at the companyshares in the company’s overall vision

#34 on Glassdoor’s 2015 Best Small and Medium Companies to Work for List


Case Study: CARFAX

CARFAX boasts a group of highly trained players,all with clear roles and responsibilities



Company-Wide Huddles

Include:

CEO Q&A

Company Success Metrics

Roadmap to Getting There


say that it’s important to work for a company that embraces transparency

96%of job seekers


Solicit Feedback


Solicit Feedback

Engage Your People


Solicit Feedback

Utilize Your Employer Center


Solicit Feedback

68%of consumers

trust reviews more when theysee both good and bad reviews


Case Study: Intacct

Leverages employee feedback to help them refine this strategy as they continue to grow



Solicit Feedback: Tips

Get recruiters to include a “Check us out on Glassdoor!”badge with their email signatures

Ask new hires to submit reviews after their onboarding

Send company-wide emails encouraging employees to offer feedback

Place signs and stickers around the office, encouraging employees to “let their voice be heard”

Communicate during team meetings that you would like to hear from employees


Listen to Employees


Listen to Employees


Strategy #3: Listen to Employees

of Best Place to Work winning companies use Glassdoor reviewsto keep a real-time pulse on their company’s culture

86%

Listen to Employees


Case Study: Zerve

Proud that their employee reviews come from every team and every level of experience within the company



Identify Key Trends Based on Employee Feedback

Listen to Employees


Listen to Employees


Respond to Feedback


Respond to Feedback


Respond to Feedback

of Best Places to Work winning companies said that they respond to reviews on Glassdoor.

55%


Case Study: Opower

On average, Opower responds to more than 90% of reviews, both negative and positive



Respond to Feedback: Embrace. Share. Summarize.

1

2

3

Embrace Transparency

Share What MakesYou Unique

Get Executive Support

3 Steps to Make Your Company Stronger:


Invest in Employees


Invest in Employees

Boost Productivity


Invest In Employees

increase profits by $2,400per employee, per year

Increasing employee engagement investments by 10% can


Case Study: MediaMath

Invests much time and resources into onboarding and training programs to meet the needs of a growing global employee base



Invest In Employees

202%Companies with engaged employees,

outperformthose without engage employees by


3 Ways to Invest in Your Employees

1

2

3

Promote From Within

Give Out Company Stock to Employees

Invest in Onboarding andTraining Programs


Questions?

Kelly [email protected]

@kelly_payne22

Recruiting & HR

May 28 Client Training: Employee Engagement