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w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Managing Performance
By: Joanne Vose
On: 25th February 2015 @ 13:00
FREE
WEBINAR
Starting
soon
#SBWebinar
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Housekeeping
“Please use the chat box for questions,
thoughts and Debate”
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Applicant Tracking System (ATS)
Careers websites
Recruitment Support
Streamline your recruitment processes
Improve recruitment communications
Promote your employer brand
Reduce the costs of recruitment
Tighter control on recruitment decisions
Manage the ROI of recruitment
Attract better quality people, faster
Recruitment Advertising
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
HR – Managing
Performance
25 February 2015
Joanne Vose
© The Business Springboard Limited 2013
Business Savvy, Training Know How
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
About Your Presenter
Joanne holds an MA in Human Resource Management, is a fully qualified Member of the Chartered Institute of Personnel & Development and is a qualified NLP Practitioner. With considerable experience in people management and training interventions, Joanne’s consultancy and training is valued by her clients for her practical and business orientated approach, providing a complete people management solution to support organisational goals.
Joanne delivers a number of modules for The Business Springboard, including The 4D Manager and the Leadership & Management Development Programme, both of which are recognised for progression to further education.
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Disclaimer & Copyright
These materials are designed solely for the use of participants on our courses. These materials shall not be copied or
reproduced in any format whatsoever without the prior consent of The Business Springboard Limited.
The content of these materials does not constitute advice tailored to any participant’s specific needs and to the
maximum extent permitted by applicable law, The Business Springboard or any of its employees or associates shall not be
held liable for any direct, indirect or consequential loss or damage arising as a result of use of these materials.
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Welcome
Introduction to Managing Performance
Role definition & performance measures
The business impact of performance levels
Team Variance
Managing poor performance – practical tools
Questions & Answers
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Introduction to Managing Performance
Why should we manage performance?
Everybody likes to feel valued
Neglecting to set targets and measure performance risks leaving employees feeling unguided and lost.
They won't know what they should be doing or how they could better their work
Increased productivity
Safety net
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Role Definition & Performance Measures
We need to know what we are doing!
Verbal & written role definitions
Custom & practice
How do we measure performance?
Quantitative & qualitative
Subjective & objective
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Types of Performance – The Business Impact
Poor performance
Slightly below average performance
Sudden fall in performance
Aggressive player
High performer who is not meeting objectives
Emotional employee
Good performance
Over performer
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
What Can You Control?
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Comfort
Stretch
Panic
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Practical Tools to Manage Poor Performance
Identifying problems before they become major barriers
Investigate & discuss
Set clear expectations & objectives
Monitor & review
Develop and motivate
Remove any obstacles
Disciplinary – capability issue?
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Managing Good Performance
Often neglected
Spend management time here - we want this in our business!
How are they motivated?
Use as examples / trainers?
Need to find out how / why they do what they do & replicate
Reward – not just financial
Recognition
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Questions & Answers
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Inspiring training & development for
real business results • bespoke in-house training
• off-the-shelf workshops
• seminars and webinars
• business mentoring
•The 4D Manager
•marketing & PR
• finance
• people
• customer service
• leadership & management
www.thebusinessspringboard.co.uk
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Want to Know More? Following the successes of our in-house programmes,
The Business Springboard is currently running a serious
of ‘Pop Up’ training courses, designed to give a focused,
bite sized training session to develop managers in key
areas:
Small groups to allow individual mentoring and action planning
Half day courses
Making real changes by enhancing management skill sets
Topics include Managing Performance, Giving Feedback,
Interview Sills and Attendance Management
Full list on upcoming Yorkshire dates on our website –
www.thebusinessspringboard.co.uk
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
HR – Managing
Performance
25 February 2015
Joanne Vose
© The Business Springboard Limited 2013
Business Savvy, Training Know How
w: www.thebusinessspringboard.co.uk t: 0113 2089922
Business Savvy, Training Know How
Telephone: 0113 322 7240
Website: www.shorebird-rpo.com
Email: [email protected]
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