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How to Measure and Maximize Quality of Hire and Achieve an ROI > 500%! Based on Lou Adler’s Hire With Your Head and The Essen2al Guide for Hiring & Ge8ng Hired #intalent

If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

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If you want to raise your company’s talent bar, you first need to know where the bar is set. Learn from Lou Adler that measuring quality of hire starts by defining it, how to get hiring managers on-board, forget the interview, and conduct a pre-hire performance review instead, and how big data raises your company’s talent bar. Continue your talent acquisition transformation at Talent Connect 365: http://linkd.in/1z8YEaf

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Page 1: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How to Measure and Maximize Quality of Hire

… and Achieve an ROI > 500%!

Based  on  Lou  Adler’s  

Hire  With  Your  Head  and  The  Essen2al  Guide  for  Hiring  &  Ge8ng  Hired      

Rev  814-­‐A  

#intalent  

Page 2: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Investment or Expense?

Raise ROI or Reduce Costs?

Surplus or Scarcity?

Maintain or Raise Talent Level?

#intalent  ROI Calculator = budurl.com/ROICalc

Page 3: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Mid-third

Strategy/Process/People Raise Talent Bar

Existing Processes Maintain Talent Level

Shortcuts/Random Lower the Bar

Upper-third Lower-third

What’s Your Talent Strategy?

Difference  in  Performance  of  People  Hired  #intalent  

Page 4: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Mid-third

Strategy/Process/People Raise Talent Bar

Existing Processes Maintain Talent Level

Shortcuts/Random Lower the Bar

Upper-third Lower-third

What’s Your Talent Strategy?

Difference  in  Performance  of  People  Hired  

Efficiency & Minimize

Cost

#intalent  

Page 5: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Mid-third

Strategy/Process/People Raise Talent Bar

Existing Processes Maintain Talent Level

Shortcuts/Random Lower the Bar

Upper-third Lower-third

What’s Your Talent Strategy?

Difference  in  Performance  of  People  Hired  

Max Speed & Volume

Efficiency & Minimize

Cost

#intalent  

Page 6: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Mid-third

Strategy/Process/People Raise Talent Bar

Existing Processes Maintain Talent Level

Shortcuts/Random Lower the Bar

Upper-third Lower-third

What’s Your Talent Strategy?

Difference  in  Performance  of  People  Hired  

Max Speed & Volume

Efficiency & Minimize

Cost

Max Quality & ROI

#intalent  

Page 7: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

What’s the ROI of a

15% Better Person?

Page 8: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

What’s the ROI of a

15% Better Person?

Page 9: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

What’s the ROI of a

15% Better Person?

Profit to Salary Multiplier

$600K x 40% = $240K

$240K/$100K = $2.40

Page 10: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

What’s the ROI of a

15% Better Person?

Salary 100 people hired @ $100K each = $10mm

Avg Generate $24mm Profit per Year

Top 1/3 will generate $3.6mm/yr more or $14mm extra variable profit over 4 yrs

ROI = $14mm/Cost to Hire Top 1/3 200% to 700%

Profit to Salary Multiplier

$600K x 40% = $240K

$240K/$100K = $2.40

Page 11: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Requirements to Hire Top-Third

#intalent  

Page 12: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Requirements to Hire Top-Third

Different Strategy Attract In vs. Weed Out

Different Processes Benchmark the Best

Shift Sourcing Mix More Passive

Talent Partnership Recruiter & Manager

Solution vs. Transaction-based

Performance Metrics

#intalent  

Page 13: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Rethinking  Talent  Strategy  Is  there  a  surplus  of  the  best  people  or  scarcity?  

HAVE GET BECOME DO

#intalent  

Page 14: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Rethinking  Talent  Strategy  Is  there  a  surplus  of  the  best  people  or  scarcity?  

HAVE GET BECOME DO

Surplus – Weed Out the Weak – Active – Best Who Apply

#intalent  

Page 15: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Rethinking  Talent  Strategy  Is  there  a  surplus  of  the  best  people  or  scarcity?  

HAVE GET BECOME DO

Surplus – Weed Out the Weak – Active – Best Who Apply

Scarcity – Attract the Best – Passive – Raise the Talent Bar

#intalent  

Page 16: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Rethinking  Talent  Strategy  Is  there  a  surplus  of  the  best  people  or  scarcity?  

HAVE GET BECOME DO

Surplus – Weed Out the Weak – Active – Best Who Apply

Scarcity – Attract the Best – Passive – Raise the Talent Bar

DO BECOME

#intalent  

Page 17: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Rethinking  Talent  Strategy  Is  there  a  surplus  of  the  best  people  or  scarcity?  

HAVE GET BECOME DO

Surplus – Weed Out the Weak – Active – Best Who Apply

Scarcity – Attract the Best – Passive – Raise the Talent Bar

DO BECOME

Hiring Manager Focus: DOING vs. HAVING

Top Candidate Focus: DOING & BECOMING vs. GETTING #intalent  

Page 18: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Zone  1   Zone  2   Zone  3   Zone  4  Very Active Tiptoers Explorers Super Passive

Time  

Growth  and

 Impa

ct  

Increase Quality by Career Zone

#intalent  

Page 19: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Zone  1   Zone  2   Zone  3   Zone  4  Very Active Tiptoers Explorers Super Passive

Time  

Growth  and

 Impa

ct  

Increase Quality by Career Zone

#intalent  

Page 20: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Zone  1   Zone  2   Zone  3   Zone  4  Very Active Tiptoers Explorers Super Passive

Time  

Growth  and

 Impa

ct  

Increase Quality by Career Zone

#intalent  

Extraordinary  Career  Move  

Significant  Career  Move  

Much  BeIer  Job  

Somewhat  BeIer  Job  

Page 21: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Zone  1   Zone  2   Zone  3   Zone  4  Very Active Tiptoers Explorers Super Passive

Time  

Growth  and

 Impa

ct  

Extraordinary  Career  Move  

Significant  Career  Move  

Much  BeIer  Job  

Somewhat  BeIer  Job  

Increase Quality by Career Zone 20% - Ads 40% - Email/ERP 40% - Networking

#intalent  

Page 22: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Zone  1   Zone  2   Zone  3   Zone  4  Very Active Tiptoers Explorers Super Passive

Time  

Growth  and

 Impa

ct  

Extraordinary  Career  Move  

Significant  Career  Move  

Much  BeIer  Job  

Somewhat  BeIer  Job  

Increase Quality by Career Zone

Shift to Steeper Part of the Career Zone Curve

20% - Ads 40% - Email/ERP 40% - Networking

#intalent  

Page 23: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Zone  1   Zone  2   Zone  3   Zone  4  Very Active Tiptoers Explorers Super Passive

Time  

Growth  and

 Impa

ct  

Extraordinary  Career  Move  

Significant  Career  Move  

Much  BeIer  Job  

Somewhat  BeIer  Job  

Increase Quality by Career Zone

Shift to Steeper Part of the Career Zone Curve

20% - Ads 40% - Email/ERP 40% - Networking

5%

20% 50%

25%

#intalent  

Page 24: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How Do You Find Your Best People?

#intalent  

Page 25: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How Do You Find Your Best People?

#intalent  

Page 26: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How Do You Find Your Best People?

#intalent  

Page 27: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How Do You Find Your Best People?

#intalent  

Page 28: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How Do You Find Your Best People?

#intalent  

Page 29: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How Do You Find Your Best People?

#intalent  

Page 30: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Define Pre-Hire Quality

#intalent  

Page 31: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Define Pre-Hire Quality

#intalent  

This is not a job description. It’s a person description.

Page 32: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Define Pre-Hire Quality

#intalent  

This is not a job description. It’s a person description.

Page 33: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Define Pre-Hire Quality What’s the Real Job? •  Collaborate with sales rep to

develop customer solutions at C-level in F500 companies

•  Lead intense detailed product spec presentations to sophisticated buying groups

•  Work with contracts to develop cost/price/margin analysis for $5mm+ programs

•  Handle 3-6 major programs concurrently

This is not a job description. It’s a person description.

#intalent  

Page 34: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Conduct Pre-hire Performance Review

#intalent  

Page 35: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Conduct Pre-hire Performance Review

Question 1: Ask MSA question for job-related, team & individual tasks

TIME

IMPACT

#intalent  

Page 36: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Conduct Pre-hire Performance Review

Question 1: Ask MSA question for job-related, team & individual tasks

TIME

IMPACT

Individual

Ask many MSA questions to see growth over time

#intalent  

Page 37: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Conduct Pre-hire Performance Review

Question 1: Ask MSA question for job-related, team & individual tasks

TIME

IMPACT

Team

Individual

Ask many MSA questions to see growth over time

#intalent  

Page 38: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Conduct Pre-hire Performance Review

Question 1: Ask MSA question for job-related, team & individual tasks

Have candidate prepare a 360° work chart for team relations

TIME

IMPACT

Team

Individual

Ask many MSA questions to see growth over time

#intalent  

Page 39: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How to Measure Quality of Hire Pre- and Post

Page 40: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How to Measure Quality of Hire Pre- and Post

Page 41: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How to Measure Quality of Hire Pre- and Post

Page 42: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How to Measure Quality of Hire Pre- and Post

Rank in Comparison to Job 1.0 The Bottom Third 2.0 Middle Third 2.5 Current Average 3.0 Rock Solid: top 20% 4.0 Top-notch: top 10-15% 5.0 Rock Star: top 5% Compare Pre- and Post-hire Results for Feedback and Process Improvements

Page 43: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

How to Measure Quality of Hire Pre- and Post

Rank in Comparison to Job 1.0 The Bottom Third 2.0 Middle Third 2.5 Current Average 3.0 Rock Solid: top 20% 4.0 Top-notch: top 10-15% 5.0 Rock Star: top 5% Compare Pre- and Post-hire Results for Feedback and Process Improvements

ROI Calculator budurl.com/ROICalc

Page 44: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Measure & Max Quality of Hire

#intalent  

Page 45: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Measure & Max Quality of Hire

#intalent  

Page 46: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Measure & Max Quality of Hire

#intalent  

Page 47: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Measure & Max Quality of Hire

#intalent  

Page 48: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Measure & Max Quality of Hire

#intalent  

Page 49: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Measure & Max Quality of Hire

#intalent  

Page 50: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Measure & Max Quality of Hire

What’s the ROI of a Top-third vs. Mid-third?

#intalent  

Page 51: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Performance-based Hiring

ROI: Raise Talent Bar

#intalent  

Page 52: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014

Performance-based Hiring

High-tech LinkedIn Recruiter & High-touch Performance-based

Hiring Proof of Concept

[email protected] ROI: Raise Talent Bar

#intalent  

Proof of Concept

Page 53: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014