CASE STUDY

Family Scholar HouseFamily Scholar House (FSH) is a nonprofit organization that helps single parents move from poverty to self-sufficiency.

When nearly one thousand families depend on you, communication with participants in the program, volunteers, and employees is key to running a smooth ship. As FSH grew, they found it hard to keep locations and people connected and safe.

FSH needed a way to communicate things such as facility updates, reminders, and to share files to participants in the program.

Red e App provides a unified communication solution to Family Scholar House that allows them to connect with staff members and program participants. Red e App’s mobile platform is a great fit for the field-based employees and temporary residents.

With Red e App, FSH has a digital connection to its employees, families in the program, and volunteers.

FSH no longer has to manually manage personal email addresses nor rely solely on email for communication. FSH can send real-time and secure messages to targeted groups, such as building 1 residents, criminal justice majors, or staff managers.

FSH staff is better focused on quality care and program engagement, and they have ditched the phone trees.

The Problem

The Solution

The Results

1

2

3

DISTRIBUTEShare volunteer schedules,

training videos and emergency procedures

EDUCATEInform families of tutoring and

scholarship opportunities

SECUREPrivate channel to connect with

staff and families

RECOGNITIONAppreciation among peers improves engagement and

morale

90% read rate

2,000+ messages per month