EMPLOYEE RIGHTSHUMAN RESOURCE MANAGEMENTBurhan Najeeb 131000Ali Ahmad 130952Muhammad Ayaz Amjad 130944

INTRODUCTION Study done on the Employee Rights in Human Resource Management Check the practice of employee rights concept in real life organizations. Employee rights in CM PAK ZONG and TELENOR PAKISTAN To become an excellent Businessman

EMPLOYEE RIGHTS The ability to receive fair treatment, right behavior and basic human rights

from employers Many laws and regulations that have been created to help define, ensure

and protect employee rights Three basic categories of employee rights that include 1. Statutory (Occupational Safety, Health and Equality rights)2. Contractual (Terms of the employment, Benefits, Salary etc.)3. Other rights

OTHER RIGHTS Equal Treatment Equal Rights of Opportunity and Progress Employee Training Employment-at-Will Employees’ Free Speech Rights Whistle-Blower’s Protection Privacy Rights Security of Employee Records

METHODOLOGY Interaction with concerned HR people of Telenor and Zong and other

employees. Internet. Consulting Human Resource Management Text Book. Telenor and Zong Website. Interviews from the HR Managers Discussions with the employees

TELENOR PAKISTAN Telenor is the largest mobile telecommunications

operator in Norway Telenor Pakistan launched its operations in March

2005 In two years, they became a leading telecom

operator in the country In fiscal year 2006, they achieved nearly 200%

growth in subscribers They are spread across Pakistan, creating 2,500 to

3,000 direct and 20,000-plus indirect employment opportunities

They have 32 sales and service centers, more than 350 franchisees and some 120,000 retail outlets.

VISIONWe provide the power of digital communication, enabling everyone to improve their lives, build societies and secure a better future for

all. Our vision to empower societies is a clear call to action. We bring vital infrastructure, new services and products that stimulate

progress, change and improvement.

MISSIONWe exist to help our customers get the full benefit of being

connected. Our success is measured by how passionately they promote us.

CM PAK ZONG Zong is the first International brand of China Mobile It was launched in Pakistan on April 5, 2008 CM Pak has invested more than US$ 1200 million in the telecom sector Their growth rate is increasing every year by 12%

VISIONTo deliver the best network services with value added services

that is in reach of common person.

MISSIONTo be the number one cellular operator in Pakistan

INTERVIEW We Interviewed the following HR Personals Mr. Muhammad Ahmad

Assistant Manager HR Mr. Faraz Ahmed

HR Manager A Disabled employee of Telenor

Mr. Nauman AliExecutive Officer, Finance

SIMILARITIES Basic Rights Equal Treatment Equal Rights of Opportunity and Progress Employees’ Free Speech Rights Whistle-Blower’s Protection

DIFFERENCES Employee Training Employee Feedback

CITATIONS1. Journal of Individual Employment Rights by Joel Rudin and Charles Coleman: The Journal covers employment discrimination, and employment law. It covers the theoretical and practical sides of employment issues such as

record keeping, occupational safety and health, fair employment practices, addicted workers, 

It also puts lights on AIDS in the workplace, medical screening, employee surveillance, wage and hour standards, union-management relations, employment contracts. 

CITATIONS Majority of the employee dissatisfied by Susan Adams in Forbes: Research conducted in America about the satisfaction level of the

employee regarding their rights, duties and benefits. The study showed that 44% employee wanted to leave their jobs due to

lack of basic rights and benefits, discrimination and unequal workload.

CITATIONS Whistle-Blowing: The inside story of 1000

Whistle-Blowers, A research project by Public Concern at Work and the University of Greenwich:

This study focuses on the real life stories of the 1000 whistle blowers.

The reasons of whistle blowing and what consequences they met with after whistle-blowing.

The study shows that 60% employees do not take the risk of whistle-blowing due to the fear of losing jobs.

40% employee that become whistle-blowers get negative and offended response from the employer. In many cases, the whistle-blower was given warnings of being fired.

CITATIONS BYOD Privacy: Do Employees Have Rights?

by Peter S. Vogel: This paper intends to clearly tell the employees

about their privacy rights and usage of personal devices in offices.

Some of the issues addressed include privacy concerns such as "employer access to personal data, personal data being wiped by an employer, and employers tracking the location of the device.

CITATIONS2. Impact of Employment-at-will Clause on Employees and Employers by Irikefe Urhuogo, Argosy University: How the Employment-at-will clause impacts both employees and

employers. This paper also discuss how race is related to termination How employees respond to the termination decision

CITATIONS Free speech in the workplace: findings and analysis of a

qualitative research study by Rob Macklin and Earl W Spurgin: This paper reports on a research project that examines the status of free

speech at work through a qualitative study of employees in Australian organisations.

Managers and non-managerial employees right to freedom of speech within workplace settings;

Their experiences and understandings of their capacity to speak freely in the workplace

CITATIONS Whistleblowing: A Survey of Literature by Siddhartha Dasgupta

and Ankit Kesharwani: This paper discusses about the reasons and the motivations of the

whistleblowers. It emphasizes on the consequences of the whistleblowing Discusses laws to protect the whistle blower. 

CONCLUSION Zong and Telenor are one of the best companies in the Telecom Sector of

Pakistan. Both the organizations provides all employee rights to their employees. Zong is far larger organization then Telenor in terms or infrastructure,

development, capital and human resource. Telenor tends to provide more perks, privileges, benefits and rights to its

employees as compared to Zong. Both the organizations are an example for all the organizations in Pakistan

in giving excellent rights to their employees. Zong and Telenor have most number of satisfied and happy employees.

RECOMMENDATIONS Telenor should conduct regular questionnaire surveys to check the

employee satisfaction as it is easier then personal interviews. Questionnaire Survey will make employees to express freely than personal

interviews. Telenor should also give pre-employment training and Organizational

Policies lecture by HR Managers to its new employees. Zong have different offices for different level of employees whereas Telenor

employees have same office for all levels in same department where manager sits next to the simple employee. Zong should also copy this concept to increase the level of communication, unity and coordination and employee satisfaction.

BIBLIOGRAPHY Wiley: Human Resource Management, 11th Edition http://catalog.flatworldknowledge.com/bookhub/2807?e=portolesedias_1.0-

ch10_s02 http://casestudyzong.blogspot.com/ www.telenor.com.pk Baldwin, D. (1996). The academic librarian’s human resources handbook. www.zong.com.pk Human Resource Management by Stephen P. Robbins