HUMAN RESOURCE

MANAGEMENT

Presentation On The Topic

“Employee Engagement”

A Brief Introduction • What makes one company more successful than another? Better

products, services, strategies, technologies or, perhaps, a better cost structure? Certainly, all of these contribute to superior performance, but all of them can be copied over time.

• The one thing that creates sustainable competitive advantage – and therefore ROI, company value and long-term strength – is the workforce, the people who are the company.

• And when it comes to people, research has shown, time and again, that employees who are engaged significantly outperform work groups that are not engaged.

• In the fight for competitive advantage where employees are the differentiator, engaged employees are the ultimate goal.

What is Employee Engagement?

• Employee engagement is the emotional attachment employees feel towards their place of work, job role, position within the company, colleagues and culture and the affect this attachment has on wellbeing and productivity.

• From an employer's point-of-view, employee engagement is concerned with using new measures and initiatives to increase the positive emotional attachment felt and therefore productivity and overall business success.

Importance of Employee Engagement

• Today, employee engagement and loyalty are more vital than ever before to an organization’s success and competitive advantage.

• Experts predict the current turnover rate may rise to 65%. With recruiting costs running approximately 1.5 times annual salary, the ability to engage and retain valuable employees has a significant impact on an organization’s bottom line.

• The question for management is how to ensure that the supervisors interact with individuals to generate an engaged workforce.

Caring Managers – Key to Engaged Employees !

• The study revealed that a “caring” manager is one of the key elements that drives employee engagement.

• That is, employees want their managers to care about their personal lives, to take an interest in them as people, to care about how they feel and support their health and well-being.

• A manager’s ability to build strong relationships with employees, build strong team interaction and lead in a “person-centered” way creates an engaging environment in which employees can perform at the highest possible level.

About Lioness Club

• Lioness Clubs are part of Lions Clubs International, the largest service organization in the world.  With over 1.4 million members in 44,000 communities around the globe, we take a ‘hands on role’ in improving the quality of life in the local community and the wider world. 

• Most of them are females aged 18 to infinity who have joined together in friendship and enjoy each other’s company.• They pride themselves on playing an active part in the local community, helping those less fortunate than people, as well as

enjoying a social life with like-minded individuals who come from all walks of life.

How the Lioness Club Works?

• Lionesses are not just a group who get together over a cup of coffee.  We are a ‘professional’ organization who hold regular business meetings not only as individual Clubs but also at area, national and even international level.

• Individual Clubs decide on their own way of working, providing they remain within the guidelines set down in the ‘Document of Understanding’ (the national guide book for Lionesses). 

• Clubs organize their own events as well as deciding how best to spend the money to help their local community and we are proud to say that as an organization every penny raised from the public goes directly to charity.

• The cost of administering the Clubs at all levels is covered by the members themselves.  • Every penny raised for charitable purposes is used to assist others and Lionesses keep accounts which are

available to anyone wishing to examine them.

About Surya Sansthan

• Surya Sansthan is a Noida based NGO which was founded by Late Mrs. Asha Rani Vohra in the year 1992. This organisation was established primarily for undertaking activitis which would help in betterment of girl child in our society.

• Surya Sansthan has a programme “Suryasha Polytehnic” under which they provide vocational training for women and various technical training sessions.

• They also organise various events and activities such as Literary seminars, festival celebration with underprivileged children etc.

Analysis Lioness Club5 women, who are the members of Lioness Club, were requested to fill a structured questionnaire. The questionnaire included open-ended, close ended questions and questions on Likert Scale. After evaluating the responses of the members, following conclusions can be made:• Majority of the members are married.• Majority of the members are above the age of 40 years.• Majority of the members have been a part of this organization for more than 5 years• Most of the members strongly agree that being a part of this organization makes them really happy.• Most of the members feel proud to be a part of this organization.• Members agree to the fact that their superiors are inspiring and value the members of this organization.• Most of the members strongly believe that their work actually contributes towards the growth of the organization and they

receive total support from the top management.• Lastly, the members are satisfied with the performance appraisal techniques followed in the organization and they believe

that teamwork is practiced as well as highly encouraged in this organization.

Surya Sansthan5 women, who are the members of Lioness Club, were requested to fill a structured questionnaire. The questionnaire included open-ended, close ended questions and questions on Likert Scale. After evaluating the responses of the members, following conclusions can be made:• Majority of the members are married and above the age of 40 years.• This organization is relatively smaller in size than Lioness Club.• Majority of the members have been of this organization for more than 5 years.• It has both male and female members.• Most of the members strongly agree that being a part of this organization makes them really happy.• Most of the members feel proud to be a part of this organization.• Members agree to the fact that their superiors are inspiring and value the members of this organization.• Most of the members strongly believe that their work actually contributes towards the growth of the organization and they

receive total support from the top management.• Lastly, the members are satisfied with the performance appraisal techniques followed in the organization and they believe

that teamwork is practiced as well as highly encouraged in this organization.

Comparative Analysis of HRM in both the Organisations

Basis of Human

Resource Management

Lioness Club Surya Sansthan

A. Recruitment Anyone, above the 18 years of age can become a member of this organisation.

  Each member is required to pay an amount

1000 INR annually. Only women can join this organisation.

 

Anyone, above the age of 18 years, can be a part of this organisation.

  Each member is required to pay an of 3000 INR for life

long membership. Both males and females can become a part of this

organisation. 

B. Training A formal orientation program is conducted for the new members in the organisation.

  Apart from this, the senior members train the

new members and this process is referred as “Schooling”.

No formal orientation and training program is there for the new members in this organisation.

The learning of each member entirely depends upon their participation in the organisation’s activities.

C. Engagement This organisation undertakes a wide range of activities in order to keep the members engaged and active.

This organisation also conducts various activities for its members, however, such activities are lower in number as compared to Lioness Club.

D. Member Counselling

In order to handle problems/stress/grievances of the members, proper counselling facility is available in this organisation.

“Lok Adalat” is conducted for matters pertaining to counselling of

members. 

No special facilities are available for counselling or grievance handling of the members.

E. Members’ health and safety

Various programs such as monthly health check-ups, diabetes check-ups, bone density check-ups etc. are organised for the members that too without any charge.

  These camps and check-ups are organised at a large scale such as a

check-up camp for the entire district.

No such health and safety programs are organised for the members.

F. Member Categories and Grades

There are many categories and grades for the members of this organisation.

  The word “Lioness” is fixed before the name of every member.

  The position of members ranges from their club positions to district

positions and to regional positions.

There are no categories or ranks for the members.

G. Compensation As this is a non-profit organisation established for the betterment of the society, no compensation is provided to the members.

As this is a non-profit organisation established for the upliftment of girl child, no compensation is provided to the members.

H. Transfers and Promotions

Transfer of members is entirely dependent upon the area where they live and their own preference.

  Every year, the members who have been most active and have

successfully carried out their responsibilities are promoted to a higher position.

  In case any member is found to be not contributing at all, she can

even be demoted.

As there are no such senior positions in this organisation, there’s no promotion or transfer of members.

  The seniority of a member depends upon

the number of years of their association with this organisation.

I. Motivation In order to motivate the members, various club contests are undertaken in each quarter.

  The clubs have been divided into 3 categories – A, B and C. The

awards are provided to each club for their performance.  Individual awards are also bestowed to the members with

exceptional performance.

The efforts and contribution of each member is given due recognition through an award ceremony organised every year.

J. Appraisal In this organisation, the senior members keep a check over the activities of the junior members by paying a visit to the events organised by the members and their clubs.

  The members are also supposed to send a report of their activities to

their senior on a regular basis.  When a club is organising an event, they are required to send an

invitation to the senior in-charge, who may or may not pay them a visit.

 

There’s no such formal appraisal of members’ performance.

  The management committee and the

senior members themselves checks the activities and events that were organised by the members.

 

Thank You !