Employee Engagement

Employee Engagement

• An engaged employee is aware of business context, and works with colleagues to improve the job performance for the benefit of the organization

• Defined as the level of commitment and involvement an employee has towards their organization and values

• Engagement is closely related to job involvement and flow

Actively Engaged

• Known as the builders

• Realize their role expectations and strive to meet and exceed them

• Perform consistently at high levels

• Passion, innovation at work are some of their traits

Not Engaged

• Concentrates more on the tasks rather than goals and outcomes

• Tends to feel that their contribution is being overlooked and their potential is not being tapped

• An unproductive relationship with managers or co-workers exist

Actively Disengaged

• They are “virtually against everything”

• Being unhappy at work they sow seeds of negativity at every opportunity

• Undermine the accomplishments of engaged co-workers. • Cause great damage to an organizations functioning

Importance Of Engagement

Attrition rate reducesPercentage rate at which energy is lost,

or is reduced by, over a period.

Higher Productivity

Engaged employees are 50% more productive than colleagues who are not engaged

Lower CostsDissatisfied employees lead to more absenteeism thus leading to higher loss in production for the company

Innovation

Employee engagement drives innovation and optimism

Employee Satisfaction V/S Employee Engagement

Employee engagement is not the same as employee satisfaction.

• Satisfied employees are merely happy or content with their jobs and the status quo. For some, this might involve doing as little work as possible.

• Engaged employees are motivated to do more than the bare minimum needed in order to keep their jobs.

EFFECTS OF DISENGAGED EMPLOYEES

• Effect on Work - The disengaged employee tries to evade work, struggles to meet deadlines and is reluctant to accept additional responsibility.

• Effect on Co-Workers - The negativity of a disengaged employee, demonstrated through complete withdrawal from participation, affects the team morale.

• Effect on Customers - Every employee, whether an organization likes it or not, becomes its ambassador. And a disengaged employee either by actively de-selling the organization, or by complete apathy towards their work, product, process, organization help create disengaged customers.

• Effects on Productivity - Disengaged employees seldom push themselves to meet organizational goals let alone contribute to innovative practices at workplace. Since, they do not believe that their work contributes to the organization; they evade completing tasks thereby affecting team productivity.

• Effect on Company Performance - A disengaged workforce by virtue of delayed completion of tasks and inability to improvise and innovate cost the company dollars which ultimately affects bottom line.

• Effect on Personal Life of Employee - A disengaged employee is seldom able to shake off the lethargy and perform in the current organization or land a job of preference. This leads to pent up frustration which may ultimately affect his personal and family life.

Thank You!