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CORE VALUES
ICS
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INTEGRITY
COMMITMENT
SERVICE QUALITY
INTEGRITY- Trustworthiness;
transparency; consistencyin positive actions, notdependent on whetherothers see or not
CORE VALUES
KEY PRINCIPLE• Project professionalism
• Lead by example• Take responsibility for action
COMMITMENT-Dedication, loyaltyto the job, to the
customer,to the team and to theorganization
CORE VALUES
KEY PRINCIPLE• Commit to excellence
• Promote productivity thru employee development
• Practice teamwork
SERVICE QUALITY- “Doing the right things
right,the first time, on time, all
thetime ” to exceed customerexpectations. – Edward
Demings
CORE VALUES
KEY PRINCIPLE• Delight the customer• Communicate openly
• Demonstrate competence/
technological proficiency