CivicHR - Boost Employee Success Through Performance Management

Boost Employee Success Through Performance

Management

Thank you for joining our webinar, we will begin momentarily…

A Quick Poll…

How does your organization currently complete employee evaluations?

Please answer in the GoToWebinar panel.

855.331.1443 civichr.com

Webinar Objectives

1. Evaluate challenges, trends and best practice for performance management.

2. Identify strategies to engage better and boost performance.


Who is CivicHR?

What is the deal with performance management?



• Core Values: The guiding principals of the organization

• Competencies: How employees do their job

• Objectives: What employees do in their job

• Goals: An expectation or plan that is specific, measurable, and relevant and time frame oriented (SMART)

• Development: Increased knowledge and skill applicable to a team members profession

• EPM: Employee Performance Management

Common Terms


Public Sector HR professionals have identified that the some of the top issues they face are development and retention of talented team members. Performance management directly contributes to both.

Compared to the last 5 years compensation has been returning to the forefront of priorities within local government. Without a solid basis for evaluation, compensation decisions cannot be made objectively and equitably.

How important is it?

*IPMA-HR: State and Local Governments Are Hiring Again, 2014

Poll Results…How does your organization currently complete employee evaluations?


• An online system

• Paper forms

• Everyone does there own thing

• Don't regularly complete employee evaluations


• Manager and team buy-in

• The hassle of paperwork and scheduling

• Discomfort and lack of confident with very candid conversations about performance

• Unintended consequences:

o The halo and horn affect

o Rater bias and disparity

o Scale creep

Challenges to effective performance evaluation?


• Aligned mission, core values, and performance objectives across all arrears of your organization to the goals of your community.

• Rated skills and behaviors that are tied to employees current clearly defined role and responsibilities.

• Stakeholder involvement in the development of the process.

• Adequate training and guidance to support confidence and mastery.

• Evaluation and development that is cumulative, frequent and ongoing.

What makes for effective performance evaluation?


The increased visibility, accountability and convenience of an automated system has been shown to increase the frequency of performance conversations.

Improved feedback supports employee engagement leading to increased retention and improved performance.

* Aberdeen Group: Employee Performance Management: Creating a High-Performance Culture, 2012

How can a software help?

A Quick Look at CivicHR’s Online Performance

Management System…

Strategies to engage better and boost performance:

• Performing Consistent and Ongoing Evaluations

• Linking Evaluation to Community Goals

• Tracking Core Competencies and Objectives

• Leveraging Multi-Appraisers


Want to learn more about Performance Management and other HR solutions built

for local government?

Call us at 855.331.1443 or visitwww.CivicHR.com

http://www.civichr.com/

Recruiting & HR

CivicHR - Boost Employee Success Through Performance Management