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BY : ANOOP KUMAR MBA SEM (IV)REG. NO.-520954505

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TRAINING Training is an organized activity for increasing the knowledge and skill of people for some definite purpose. It involves systematic procedure for transferring technical know–how to employees, so as to increase their knowledge and skill for doing specific jobs with efficiency.

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Need for Training•To meet the technological changes;• For improving knowledge and skills;•To meet the customer satisfaction;•To increase productivity;•To motivate the employees;•To promote the people;•To meet the competition;•Safety purpose;•Retaining the employees.

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Benefits of Training

For Organization

•Productivity improvement•Increase Efficiency•Stable Workforce•Safety Aspects Fulfillment•Less Supervision•Proper Utilization of Resources•Better Management

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For Employees

Skills ImprovementJob SatisfactionHigh MoralePromotional aspectBehavioral ChangeIncreased Efficiency

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Training Programmes Organized at M.P. Airport Udaipur

1. Refresher CourseThis course is conducted for the top level management (Air Traffic controllers) to update their knowledge regarding the latest developments in operating procedures and discussion on latest circulars and it is conducted every year.

2. AVSEC (Aviation Security Training )It is an annual training. It is must for all staff working at M.P. Airport Udaipur and related to security procedures, circulars which are issued by BCAS ( Bureau of Civil Aviation Security) to ensure safety and security of property, personnel working for aviation.

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Aviation Safety Week

It is organized to increase the awareness of safety and security procedures by conducting seminars, essay writing and slogan writing.Vigilance Awareness Week

It is conducted to make aware of security norms, to take honesty oath and to be more vigilant around the environment to avoid any incident. Hindi Fortnight

Training of Hindi speaking and writing is given to Hindi & non Hindi speaking employees at M.P. Airport, Udaipur by organizing competitions, essay writing, dictation, poem recitation and distributing books.

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Bird Hazard TrainingIt is organized by NIAMAR. Few selected (nominated) top level management executives participate in this training organized at New Delhi. It is basically to make aware of the hazard of bird activity and it’s prevention measures. It is STP (Standard training Package) of 7 days.AIMS (Automated Information Management System)

A training program of two days was conducted for all top level management personnel to improve their efficiency of working; which is very useful for preparing chartered and scheduled airlines billing.Internal Audit Certification Training

This is conducted by ICS (International Certification Services) company and sponsored by M.P. Airport, Udaipur. Total 20 top level management personnel participated and company declared them internal auditors so that they can conduct the internal audit.

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•To study the effect of various training programs and training methods on the efficiency of top level management employees in Airports Authority of India at Maharana Pratap Airport, Udaipur.

•To analyze the attitude and opinion of the executives towards the training and development program and to assess the views on policies and practices associated with the administration of training of the top level management executives in Airports Authority of India at Maharana Pratap Airport, Udaipur.

•To study the various programs organized and training methods used at Maharana Pratap Airport, Udaipur.

OBJECTIVES

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HypothesisThe rise of air traffic at the rate of 20% annually is coped up by training and practices followed at Maharana Pratap Airport Dabok, Udaipur (Airports Authority of India ) with the given resources in terms of man, material, technology, and infrastructure. The training & Development Program at Maharana Pratap Airport Dabok, Udaipur (Airports Authority of India) is effective. The employees are satisfied with training program and policies of organisation.

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Scope of StudyThis project pertains to the study of theoretical & practical aspect of training. The research comprises of the view of the top level executive of Air Traffic Controllers, Air Navigation and Communication, Fire Fighting , Terminal Management, Personnel& Administration, Finance, Engineering (Electrical &Civil) Airport Security at Maharana Pratap Airport, Dabok, Udaipur (Airports Authority of India).

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Number of Responses Percentage %a) Yes 20 100b) No 00 00 Total 20 100

RESEARCH METHODOLOGY AND ANALYSIS

1. Is training program necessary?

Yes % No %

Therefore according to survey at M.P. Airport, Udaipur 100% executives feels that training programs are necessary.

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2. Are you satisfied with present training policy?

Yes %

No %

Therefore,65% of executives satisfied with the present training policy and only 35% are not satisfied.

Number of Responses Percentage%

a) Yes 13 65

b) No 07 35 Total 20 100

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Number of Responses Percentage %

a) Increasing Productivity

00 00

b) Improve Quality 04 20

c) Improve Knowledge & Skill

16 80

d) Obsolescence Prevention

00 00

Total 20 100

3. What is the basic need of training?

Imp Quility

Imp.Knowldg

Thus majority of people believe training is necessary for improving knowledge & skill.

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Number of Responses Percentage%

a) Knowledge 01 05

b) Skills 06 30

c) Performance on job 13 65

d) Behavior 00 00

Total 20 100

4. Training has helped in enhancing:

Knowledge

Skills

Performance

Therefore,30% of them said that training has helped them in enhancing their skill on job, whereas 65% say helped to enhance on job performance

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Number of responses Percentage%

a) Periodical basis 12 60

b) Need Basis 08 40

Total 20 100

5. Training Programs are conducted on:

NeedPeriodical

Therefore 60% executives said that training is imparted on periodical basis.

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Number of Responses Percentage%

a) Nil 00 00

b) 1-2 10 50

c) 3-4 05 25

d) 5 or more 05 25

Total 20 100

6. How many training programs you have attended in last 5 years?

1-2 Year

3-4 Years

5Year or more

Therefore majority of them attended 1 to 2 training programs in last five years and equal percentage of them have attended 3 to 4 and 5 or more training programs.

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7. What training programs you prefer more?

Number of responses Percentage%

a) On the job training 10 50

b) Off the job 01 05

c) Both 09 45

Total 20 100

Hence 50% executives prefer on the job training, 45% executives prefer both types of training and least i.e. 05% prefer off the job training.

On the job training

Off the job training

both

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Number of Responses Percentage%

a) Internal Trainer 09 45

b) External Trainer 11 55

Total 20 100

8. Which type of trainer do you prefer?

Intrl.trainer

extrnl trainer

Therefore 55% executives prefer external trainer.

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Number of Responses Percentage %

a) To large extent 12 60

b) To some extent 08 40

c) To little extent 00 00

Total 20 100

9. To what extent these programs are useful for development of your area of responsibility?

Large extent

Some extent

Thus, majority of executives, i.e. 60%, are of opinion that training helps to a large extent in their area of responsibility.

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Number of Responses Percentage %

a)Yes 20 100

b) No 00 00

Total 20 100

10. Do you think training programs are motivating factor?

Yes

Therefore, all of them are of the opinion that training is a motivating factor.

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Number of Responses Percentage %

a) Yes 18 90

b) No 02 10

Total 20 100

11. Are your assessing authorities just and impartial?

Yes No %

Thus, there is an 90 % opinion that assessing authority is just and impartial.

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Number of Responses Percentage %

a) Yes 17 85

b) No 03 15

Total 20 100

12. Do you think training policy is periodically reviewed?

Yes

No %

Therefore, 85 % of them say that training policy is periodically reviewed and the rest 15% say no.

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Number of Responses Percentage %

a) Immediate after Training

09 45

b) Some months after Training

11 55

total 20 100

13. How often formal evaluation is done?

Immediate after traing

Some months after traing

Therefore, 55% of them said that a formal evaluation is done immediately after training.

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Number of Responses Percentage %

a) Yes 10 50

b) No 10 50

Total 20 100

14. Does management systematically analyze employees training needs?

Yes %

No %

Thus, 50% of executives say that the management systematically analyzes training needs.

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Number of Responses Percentage %

a) Yes 13 65

b) No 07 35

Total 20 100

15. Have you submitted any training report after completion of the training?

Yes %

No %

A majority i.e. 65% of the executives said that they have submitted training reports after completion of the training.

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Number of Responses Percentage %

a)Audio 00 00

b)Video 00 00

c) Audio & Video 20 100

Total 20 100

16.What mode of training is more effective?

Audio & vedio

100% executives feel that training is more effective, if it is conducted by Audio Visual aids.

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Number of Responses Percentage %

a) Yes 16 80

b) No 04 20

Total 20 100

17. Existing training system at Maharana Pratap Airport require any

improvement?

Yes %

No %

An 80% of Maharana Pratap Airport executives feel a requirement of change of present training system.

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Number of Responses Percentage %

a) Yes 8 40

b) No 12 60

Total 20 100

18. Is sufficient training given at Maharana Pratap Airport, Udaipur?

Yes %

No %

60% of executives at M.P. Airport Udaipur say that sufficient training is not imparted at station level.

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Number of Responses Percentage %

a) Generic 04 20

b) Specific 16 80

Total 20 100

19. What type of training is more important?

Yes %

No %

80 % of executive at M.P. Airport Udaipur feels that, specific training should be imparted at station level.

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Number of Responses Percentage %

a) Yes 16 80

b) No 04 20

Total 20 100

20.Do you think present training system is helpful in job rotation?

Yes %

No %

Thus, 80% of executives say present training system is helpful in job rotation.

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Number of Responses Percentage %

a) Yes 12 60

b) No 08 40

Total 20 100

21. Do you think present training system equips and exposes the top level executive to gain the visionary approach required at top level?

Yes %

No %

60 % top level executives at Maharana Pratap Airport, Udaipur say that present training system equip and exposes them to gain visionary approach .

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Number of Responses Percentage %

a) Yes 13 65

b) No 07 35

Total 20 100

22. Do you think present training system is able to cope up with the annual increase in air traffic at Maharana Pratap Airport, Udaipur.

Yes %

No %

65 % of top level executives at Maharana Pratap Airport, Udaipur feel that present training system can cope up with the annual increase of air traffic.

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No. Responses Percentage%

a) Yes 16 80

b) No 02 10

c) Can’t say 02 10

Total 20 100

23. Are available resources and infrastructure sufficient to cope up with 20% annual increase of air traffic at Maharana Pratap Airport, Udaipur?

Yes %

No %

Cann't say

80% executives feel that available resources are sufficient to cope up the annual rise of air traffic at Maharana Pratap Airport, Udaipur.

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CONCLUSIONS•All the executives think training is necessary in organization;•Most of the executives have achieved proficiency in their work areas by attending the various training programs;•There is lack of formal system of recording the feedback of training program to assert whether training has served its purpose or not;•Most of the executives prefer both on the job training and external trainer• All the executives feel training is motivating and more effective if it is imparted by Audio video means.•Majority of the executives at Maharana Pratap Airport, Udaipur feel that present training system should be specific one.

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•60% of executives at Maharana Pratap Airport, Udaipur feel that present training system is helpful in job rotation and provides visionary approach to deal with the problems and equips and exposes them for more responsibilities;• Responses of question no 22,& 23 shows that present training system of training and resources are sufficient to handle the rise of 20% annual air traffic at Maharana Pratap Airport, Udaipur.

In the end, to conclude, the hypothesis taken has turned out to be partially right. From the survey, it has been found that the executives are satisfied with the present training programs and policies and effectiveness of imparted training.

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RECOMMENDATIONS1. It would be better to ascertain the views and the interest of employees before they are nominated to any training program;2. Superiors should adopt an encouraging attitude by taking more interest in development of their subordinates and should identify individual’s problems areas by detailed study;3. There should be homogeneous selection of participants from same discipline and educational background;4. Training should be given as per the organizational requirements;5. All employees should be trained so that there should be over all development of employees;

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6. Top authority should assess the net worth of training program and better environment should be provided to the trainees;7. Skilled and neutral supervisor should be made in charge of training program;8. More training program should be conducted so that more number of trainees can participate to reduce the dissatisfaction, complaint and grievances;9. Support of top management should be present;10. Training regarding safety procedures, bird hazard should be given more;11. Pre course material should be made available to

the trainee so that he can get an over view of the training program;

12. Feedback after training should be analyzed effectively to improve the system.

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LIMITATIONS•The study is limited in terms of its respondents. Only 20 respondents could be arranged for responses.• The research study is limited to one organization.•Time was a big constraint so more time could not be devoted to individual respondents.• The research material available was not sufficient. If there was more research material available various aspects of training could be covered.• Due to unwillingness of providing any information, the respondents filled the questionnaire casually which might have affected the conclusions. • The busy schedule of respondents also makes the collection of information a difficult one.• The bias and hesitations of respondents affect the analysis of the survey in a significant manner.

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THANK YOU