Recruitment Process Outsourcing

Executive Search

Contingent Recruitment

HR Outsourcing Assessments Employment branding Compensation Survey Business intelligence Separation Management Manpower planning Recruitment consulting Passive candidate management

ACIHuman Resource Consultants

Agenda

1. About ACI

2. Products, Processes and Services

3. ACI Capabilities

4. Quality and benefits

5. Others

About ACI

ACI executes its operations under the following business heads:

About Us

Executive Search

Recruitment Process Outsourcing

Contingent hiring

VAS• Employment Branding• HR Outsourcing

Traditional Process

Key motivation for relationship Cost

Definition of goals and objectives Tactical

Management of relationships / engagements

Activity focused

Vendor managementVendors as contractors

Management’s approach towards program Disjointed principles

ACI Advantage

Transformational Process at ACI

Long term strategic value

Strategic

Outcome focused

Vendors as partners

Common principles and goals

The Wheel Model

Wide base of consultants

Wide base of consultants

Managers

ManagersManagers

Managers

Information flow system

Stakeholders

Partners

Partners

Stakeholders

Why ACI uses this system?

• Experienced management board & stakeholders.

• Consultants at various levels.

• Delivery centers in India• Dedicated Knowledge Management center

Clients served by ACI and not an individual.

Very quick knowledge share intra and inter ‘wheel’ about clients.

If an individual transfers, the second in wheel automatically gets aligned with the client.

At no point client loses contact with ACI.

Management Structure & Roles

Director

Associate Directors/ Asst VPs

Senior Consultants

Project Managers

Leads

Consultants

Backbone of the organization. Large group of consultants supporting across industries. A master back up team of 10 percent of the group are always ready to handle any crisis situation across the organization.

With Experienced stakeholders in the group, strict adherence of the system is imperative within the firm.

Most of them with about 8-10 years of experience and over 4 yrs into the recruiting/web business. ACI has more than 20 people in the project managerial role. They monitor client satisfaction and candidate pool actively.

Executive Directors

Industries

Information technology

Airlines, Automotives and Logistics

Temporary Staffing

OutsourcingFMCGResearch and AnalyticsTelecomMediaInfrastructureManufacturing

IT Enabled Services

RetailTravel and Hospitality

BFSI

Life sciences

Textiles and Garments

Recognitions (India)

• IBM – Preferred Recruitment Partner

• BMR – Best recruitment Partner [Hit Ratio]]

• GSK - Preferred Recruitment Partner

• Max New York Life – Hired End to End • TCS - Preferred Recruitment Partner

• EXL Services – Certificate of Preferred Recruitment Partner

• Wipro – Preferred Recruitment Partner

• GE Money – Award for Best Recruitment partner

• Deloitte - Recognized by Global Deloitte experts for ACI’s Contribution

… to name a few

NASSCOM All India ForumsTiE – Delhi/Pune Chapters

Valued members and spokesperson of the Recruitment Industry at

ERA – Co-Convener Delhi Chapter

YEO – Young Entrepreneurs Organisation

CIIFICCI Assocham NHRD

Industry Associations

Products, Process and Services

1. Turn Key Services and Products

• Executive Search• Recruitment Process Outsourcing       • Value Added Services • Contingent Hiring • Volume/Project Hiring

2. Sourcing Related Services/ Products•         International Sourcing (Recruiting Back-office)•         Employee referral System•         Competitor Mapping Solutions•         Affinity Associations - institutions, colleges•         Walk – in Management •          Campus Management•        Career / Job Fairs•        Print Advertisement Response management

3.       Post Sourcing Services• Assessments• Offer Negotiations• Pre Employment candidate counseling• Post offer Follow up• Reference check • Managing other vendors

4.       Employment Branding Services•         Employment related PR and Media Awareness Services•      Community Targeted Newsletters• 360 degree approach on candidate reach

5.       Separation Management •Exit interviews•Ex employee engagement•Alumni networking

6. HR outsourcing

Other Services

Value Added Services• Training & Development • Employee-relations support • Compensation Benchmarks surveys• Organizational-structure definition• Performance Evaluation• Payroll management• Contractual staff management• Effective HR delivery strategy, design, implementation, or outsourcing.• Retention consulting• Competitor Mapping• Industry insight• Other administration related activities

ACI capabilities

ACI – Smart Hire Model (ACI-SHM)

ACI-SHM works with clients to give them future managers, by mixing the right tools to get the right candidate.

The various tools mentioned below are combined as per need to identify the best fit for clients:

Job fair

Walk-in management

Online job advertising Vendor management

Multi city Hiring Training

Ad response management Networking

Assessments

RPO Payroll ManagementTemporary Staffing

Web Based Technology

Hiring Manager

Lead Recruiter

Prequalification and Assessment Team

Reports Other Channels

Quality Assurance

Client Site

ACI Account Manager

Sourcing Team Head Hunter

Work Model

Skills Assessment Tools & Research TrainingSpecialist Consultants

SupportBackground Checking Candidate Pipeline Generation

Client : Leading Oil and Gas companyObjective: To hire 200 field engineers from all over India and UAE

Hiring Method Recruitment process outsourcing

Skill Sets Technical positions mainly in Maintenance, Commissioning and Installation domain.

Process Set up different client interaction, sourcing teams, assessment and MIS teams internally and used 7 tools for sourcing candidates namely Mapping/ headhunting/ online advertising/ print advertising/ referencing/ internal data base and job posting. Provided a ROD for initial months. Non technical rounds coordinated by ACI and technical rounds managed by client.

Achievement Successfully mapped India, Malaysia, Middle East and Singapore markets for the required talent pool and shared with client. Ensured maximum client satisfaction all through the process.

Client : India’s largest retail chain store

Objective: To hire 50 Store officers (from Team Member to City Operations) for Bharti Retail small/ medium/large format stores in the Punjab region (Ludhiana/ Jalandhar) in 15 working days

Hiring Method Referencing, Job Postings, On Ground Mapping, Portal Search and Internal Database

Skill Sets Store Officers

Process End to end hiring

Achievement Sourced 250 papers in 3 daysShort listed 100 candidates 4 daysShort listed candidates lined up for Interview 4 daysThe required number of people selected by the Bharti hiring team in 2 days time

Client : Leading Life Insurance companyObjective: To hire across domains [ Training/ banc assurance/ IT/ Networking] and channels [HSBC Bank/ Oriental Bank of Commerce/ Canara Bank]

Hiring Method Referencing, Ad posting and Portals

Skill Sets Java, Datacenter Management, Networking and Infrastructure Management

Process Identified different spocs for different locations and channels internally which resulted in better client service reduced TAT

Achievement This was an exclusive hiring assignment in which the internal team was able to close 95% of the mandates received in the stipulated time. Garnered extensive client appreciation for deliverables.

Client : International IT companyObjective: To hire 100 people in 2 weeks

Hiring Method

Walk in management and Multi city Hiring

Skill sets J2EE, Peoplesoft, Dot Net Developers , Web Designers, Tester/QA leads, Content management - Tech leads etc.

Process With 4 consultants ACI used online advertising, managing walk in, personal interview, assessments, offer negotiation and on boarding process.

Achievement Within 1 week all 100 hires were made

Case studies

Client : Top shared services companyObjective: To hire 500+ people in 1 month

Hiring Method Multi city Hiring

Skill Sets Call centre Voice based and Web based.

Process With 3 consultants ACI used print advertising, managing walk in, personal interview, assessments, and on spot offers

Achievement Within 2 weeks, 600 hires were made

Headhunting & Referencing

Client : A Leading Domestic Airline

Objective: To hire for 4 C Level Positions (VP- Operations, GM – Customer Services, VP – Marketing, GM- Sales & Distribution)

Hiring Method Headhunting and Referencing

Skill Sets Ops, Customer services, Marketing, Sales, Distribution from airline & FMCG Industry

Process Executive Search

Achievement Within 1.5 months, 4 C Level hires were made

Quality and Benefits

Process as received from client1

2

Teams identified and work flow designed3

Process characterized for the client

4Process measured and statistically controlled

5Optimizing

Quantitatively Managed

Delegated

Defined

Process Improvement

Process Improvised on gaps

Initial

Contd..

What benefits we offer to client:• Reduced operating costs,

• Expedite hiring process,

• Client free to focus on core activities of HR,

• Create a variable cost structure,

• Access to best in class expertise and technology

• Largest sourcing team catering across industry verticals and levels [Junior, Middle and Senior]

• Matching the demand – supply fluctuation in manpower requirement

• Fixed to variable cost – short term cost to company reducing liability cost per head.

• Access to a talent pool on required skill sets

• Stronger Ability to value add

• Good awareness of markets

• Automated Databases

• Video Conferencing

Key Enablers Reduce operating costs Exposure across industries Access to all the tools of the trade Focus on the core of the business Create a variable cost structure Improve quality Expedite speed to Recruit Foster innovation Access to "Best in Class" Expertise and

Technology

Key ResultsCost savingsVariable to Fixed costsBetter performance

Benefits

Operational Flexibility

Expe

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Lack

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Partner Search firm

In- house Recruitment

Handled by RPO team

• Established process methodologies• Measurable metrics in place

QUALITY

• 40 – 60% saving in leadership time COST

• 30% Productivity Enhancement• Fast Turnaround Time

PRODUCTIVITY

SCALABILITY Ability to ramp up operations

In Short

Others

• CEO Stryker India• India Sales Head Bharat Shell• CEO – Nepal United Breweries• CEO – PVR Cinemas• CEO IT Business – Accenture• CEO Suzlon SEZ• CEO Nissin India• Chief of Operations Shell Bitumen• Business Head Hero Motors• India Network Head Shell India

Marketing Services• Head Operations GE Industrial• Operations Head Kajaria Industries• CFO Al Suwade• Head of Business Al Suwade• VP Manufacturing GE Plastics• International BD Head LG• COO Bilcare

ACI Senior Mandates

• Plant Head United Spirits• Factory Head Pidilite• Head – HR Kajaria Ceramics• GM OCC / VP Marketing Go Air• GM Audits Coke• HOD - Marketing Honda Motorcycles • Head Sourcing Wipro GE Healthcare• Head- Projects Ranbaxy• Head- HR Stryker• Head- Training & OD Astra Zeneca• GM- Toxicology Lupin Research• HR Partners IBM India• CIO Accenture• CTO/ COO Bilcare India• Director Operations Convergys• Retail Business Head : Shell• Director : Microsoft• Business Head GE Commercial

Clients

Thank youfor details please contact us at : hr@aghacaravan.com