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Presented at the Argyle Talent Management Forum in NYC on 6/4/2014. Reflects what organizations can do to compete for talent in light of the realities of talent scarcity and the digital age.
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© 2014 CareerBuilder© 2014 CareerBuilder
Presented by: Keith Hadley, Practice Leader, Employment Branding
@keithhadley
GET THE ADVANTAGE IN A COMPETITIVE TALENT MARKET
© 2014 CareerBuilder
• Generating more and better candidates
• Retaining who we have – stealing from competitors
• Linking our brand with great workplace attributes
• Telling a compelling and consistent story in every channel
• Targeting unique talent pools
• Creating a great mobile experience
• Eliminating friction in process – for both candidate and recruiter
• Using data to drive talent strategy and tactics
COMMON CHALLENGES
2 |
© 2014 CareerBuilder
THE IMPROVING ECONOMY
2009 2010 2011 2012 2013
Gradually declining unemployment means an improving economy
Nationwide – 6.3%New York - 6.7% (36th)Chicago – 7.9% (49th)
© 2014 CareerBuilder
GREATER NYC ECONOMY
4 |Source: EMSI Talent Market Analysis & CareerBuilder’s Supply & Demand Portal – data pulled 6/3/2014
© 2014 CareerBuilder
GREATER NYC ECONOMY
5 |Source: EMSI Talent Market Analysis & CareerBuilder’s Supply & Demand Portal – data pulled 6/3/2014
© 2014 CareerBuilder
GREATER NYC ECONOMY
6 |Source: EMSI Talent Market Analysis & CareerBuilder’s Supply & Demand Portal – data pulled 6/3/2014
© 2014 CareerBuilder
TOP 10 MOST DIFFICULT JOBS TO FILL
7 |
SOURCE: Manpower Global Hiring Survey 2013
© 2014 CareerBuilder
COMPETITION FOR TALENT
8 |
40%of employers say they have difficulty retaining critical-skill employees
70%of Americans are not engaged at the workplace
59%of hiring managers are concerned about the growing skills gap.
5 in 10H.R. managers say they have open positions for which they cannot find qualified candidates.
Source: CareerBuilder 2014 Skills Gap Study - http://careerbuildercommunications.com/skillsgapstudy2014/
© 2014 CareerBuilder
© 2014 CareerBuilder
SUPPLY & DEMAND – GREATER NYC
10 | Source: EMSI Talent Market Analysis & CareerBuilder’s Supply & Demand Portal – data pulled 6/3/2014
© 2014 CareerBuilder
SUPPLY & DEMAND – GREATER NYC
11 | Source: EMSI Talent Market Analysis & CareerBuilder’s Supply & Demand Portal – data pulled 6/3/2014
© 2014 CareerBuilder
SUPPLY & DEMAND – GREATER NYC
12 | Source: EMSI Talent Market Analysis & CareerBuilder’s Supply & Demand Portal – data pulled 6/3/2014
© 2014 CareerBuilder
SUPPLY & DEMAND – GREATER NYC
13 | Source: EMSI Talent Market Analysis & CareerBuilder’s Supply & Demand Portal – data pulled 6/3/2014
© 2014 CareerBuilder
TALENT SCARCITY IN A DIGITAL AGE
14 |
Significant Power Shift from Employer to Candidate
Talent is Scarce
Age of the Consumer Candidate
© 2014 CareerBuilder
15
THE GREAT POWER SHIFT
COMPETING FOR TALENT
© 2014 CareerBuilder
HUMAN RESOURCE INVESTMENTS
16 |
Source: CareerBuilder U.S. Jobs Forecast 2014
22%Mobile readiness
Where do companies plan to invest additional resources into their recruitment strategy for 2014?
22%Enhancements to company career site
16%Front office tools
29%Workforce analytics/ Access to data
11%Other
© 2014 CareerBuilder© 2014 CareerBuilder
CHANGING WORKFORCE
17 |
© 2014 CareerBuilder
WHAT IS A MILLENIAL?
► 18 ◄
“No precise dates when the generation starts and ends… birth years from early 1980s to early 2000s.”
ENTITLEDJOB-HOPPER
DISTRACTED
POOR WORK ETHIC
UNREALISTIC
GR
EE
DYTECH-SAVVY
SOCIALLY-CONNECTED
© 2014 CareerBuilder
EDUCATED AND OUT OF WORK
19 |
of people under 25 are unemployed or underemployed
39%
#skillsgap
Source: CareerBuilder 2014 Skills Gap Study - http://careerbuildercommunications.com/skillsgapstudy2014/
© 2014 CareerBuilder
DIFFERENT PRIORITIES?
20 | Source: CareerBuilder 2014 Skills Gap Study - http://careerbuildercommunications.com/skillsgapstudy2014/
© 2014 CareerBuilder
WHAT’S REQUIRED FOR THE FUTURE?
21 |
Most of the fastest growing jobs over next decade will require a college education and proficiency in a technical skill or niche area.
Workers who possess business savvy interpersonal skills in jobs that require complex or dynamic interactions will be the most relevant for businesses in the United States.
Source: Talent Equation
© 2014 CareerBuilder
Using technologies that haven’t been invented…
JOBS OF THE FUTURE
These jobs didn’t exist 10 years ago:
To solve problems we don’t even know are
problems yet.
Preparing students for jobs that don’t yet
exist..
Social Media Managers
Chief Listening Officers
Cloud Computing Services
Elder Care
App Developers
Sustainability Experts
User Experience Design
Millennial Generational Experts
Market Research Data Miners
Admissions Consultants
Source: Forbes, 2012
22 |
© 2014 CareerBuilder© 2014 CareerBuilder
DIGITAL DIVIDE
© 2014 CareerBuilder ► 24 ◄
Source: NBC News
A Whole New Way to Communicate
© 2014 CareerBuilder© 2014 CareerBuilder
HOW ARE YOU ENJOYING THE 3-DAY WORKWEEK?
© 2014 CareerBuilder© 2014 CareerBuilder26 |
© 2014 CareerBuilder
THE CONSUMER CANDIDATE
search for jobs while at work
different resources are used
on average before applying to a job
Of full-time employed workers are actively looking or open to new job opportunities
Source: CareerBuilder and Inavero Candidate Behavior Study 2013
27 |
© 2014 CareerBuilder
CONSUMER EXPECTATION
28 |
© 2014 CareerBuilder
HOW MARKETERS APPROACH THIS
© 2014 CareerBuilder
MODERN CAREER SITE
Story
Search
Join
EffortlessExperience
© 2014 CareerBuilder
IMPORTANCE OF COMPELLING CONTENT
© 2014 CareerBuilder
THE OVERALL EXPERIENCE
© 2014 CareerBuilder
THE OVERALL EXPERIENCE
© 2014 CareerBuilder
BE WHERE THE CANDIDATES ARE
© 2014 CareerBuilder
PERCEPTION VS. REALITY – SOCIAL MEDIA
► 35 ◄
RECRUITER PERCEPTION RECRUITER PERCEPTION
CANDIDATE REALITY CANDIDATE REALITY
RECRUITER PERCEPTION
Used other social media to contact people about job opportunities at least
once.
RECRUITER PERCEPTION
Used LinkedIn to contact people about job
opportunities at least once.
CANDIDATE REALITY
Used LinkedIn to contact people about job
opportunities at least once.
CANDIDATE REALITY
Used other social media to contact people about a
job opportunity at least once.
Candidates use LinkedIn to search for a job at least
once.
Candidates have ever used LinkedIn to search
for a job.
Candidates have ever used other social media
to search for a job.
Candidates use other social media sites to
search for a job at least once.
94%
34%
89%
18%
93%
90%
31% 17%
RECRUITER PERCEPTION
CANDIDATE REALITYSource: 2014 Candidate Behavior Study – CareerBuilder/Inavero
© 2014 CareerBuilder
BE MOBILE
vs.
36 |
© 2014 CareerBuilder
NO MOBILE? YOU’RE GETTING LAPPED
9 million people
searched for jobs
via mobile in
December 2013
(that’s up from
6 million
in January 2013)
51% of all of CB’s traffic each month comes from mobile devices – even worse, when they encounter a non-mobile friendly apply process, 40% will drop off.
37 |
© 2014 CareerBuilder
CANDIDATE EXPECATIONS TODAY
► 38 ◄
© 2014 CareerBuilder
EASY
► 39 ◄
© 2014 CareerBuilder
CAPITALIZE ON INTEREST
ATS (application system) application process
RegisterFill out
personal info
Upload resume
Email verify
Search openings
66-85% of candidates who enter an ATS (application system) do not finish the application process
40 |
© 2014 CareerBuilder► 41 ◄
TALENT NETWORKS
41 |
© 2014 CareerBuilder
SIMPLIFY THE PROCESS
42 |
What is continuous recruitment?
The process of sourcing and connecting with candidates even if there are no current open positions that suit their interests or abilities.
72% of employers said the strategy reduces time to hire
41% say it reduces cost per hire.
Source: Talent Equation
© 2014 CareerBuilder
KEY TAKEAWAYS
43 |
Understand your talent market today and what will be required of your talent in the future
Determine how changes in the way candidates search online and the increased use of mobile will shift your recruitment strategy
Use technology to your advantage to manage candidate experience effectively, capitalizing on interest and simplifying your process.
© 2014 CareerBuilder
• Live-cam your office
• The effortless experience
• Progressive application
• Req-less recruiting
• 90/10 image-word ratio
• Recruitment as workforce planning
• Complete ROI transparency
• Marketing comes to you for advice…
MOONSHOTS FOR HR
44 |
© 2014 CareerBuilder© 2014 CareerBuilder
@keithhadley
www.thehiringsite.com
THANK YOU
45 |