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1Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Today’s guest speakerDonald H. TaylorDonald Taylor is a 25 year veteran of the learning, skills and human capital industries, with experience at every level from design and delivery to chairman of the board. He has been chairman of the Learning and Performance Institute (LPI) since 2010.
As chairman of the LPI, Donald has been instrumental in setting up the Institute's COLF (Certified Online Facilitator) course, recognised as the standard for online synchronous instruction by bodies such as Microsoft, Rolls-Royce, Toyota and the NHS.
He was the 2007 recipient of the Colin Corder award for services to training and has chaired the Learning Technologies Conference, Europe's largest workplace learning conference, since 2000. He is a graduate of Oxford University.
1
To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393.
Call-in toll-free number (US/Canada): 1-855-244-8681Call-in toll number (US/Canada): 1-650-479-3207
To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393.
Call-in toll-free number (US/Canada): 1-855-244-8681Call-in toll number (US/Canada): 1-650-479-3207
2Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Today’s guest speakerRob Moore: Strategic Alliances and PartnershipsRob Moore directs partner relationships for OpenSesame with leading Learning Management System alliances. With over 15 years experience developing alliances at Intel, Altiris and Symantec, Rob is an advocate of solving customer challenges by developing best in class solutions leveraging the combined expertise and capabilities of partnerships. For more information on Rob's background, visit https://www.linkedin.com/in/linkrobertmoore.
To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393.
Call-in toll-free number (US/Canada): 1-855-244-8681Call-in toll number (US/Canada): 1-650-479-3207
To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393.
Call-in toll-free number (US/Canada): 1-855-244-8681Call-in toll number (US/Canada): 1-650-479-3207
3Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
In association with
4Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame4
3 ways to turbo-charge your learning content strategy
December 8, 2015
6Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Today’s presentersDonald H TaylorChairman,Learning andPerformance Institute
Rob MooreStrategic Alliancesand Partnerships,OpenSesame
7Copyright © 2015. Infor. All Rights Reserved. www.infor.com
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Question
What issues do you face in sourcing learning content today?
8Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Sourcing learning content• Too little time• Too much demand• Budget restrictions• Need for context-rich content• New approaches to learning and choice to match!• Wide ranging expectations across a diverse workforce
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@Infor_HCM @OpenSesame
Agenda
A new worldof work
The learning content pyramid
Three new approaches
10Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Agenda
A new worldof work
The learning content pyramid
Three new approaches
11Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesameImage: Royal Grammar School, Guildford
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@Infor_HCM @OpenSesameImage: Royal Grammar School, Guildford
Chained library, Guildford Grammar School, c. 1510
13Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
> 1.7 million retweets in under an hour, 2014
Image: Ellen Degeneres
37%In 2015, 37% of the global
workforce consists of mobile workers
MOBILE
27xPeople go online 27x
a day. Before smartphones, it was 5x a day.
DISTRACTED
1/251%+ of Americans’
work time is spent doing team activities
INTER-DEPENDENT
<20 yrsIn 1980, firms stayed 61
years in the S&P 500. Now it’s under 20 years.
COMPETITIVE
Work is faster, more complex
17Copyright © 2015. Infor. All Rights Reserved. www.infor.com
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Question
How do you source yourlearning materials?
(courses, resources, etc.)
18Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Agenda
A new worldof work
The learning content pyramid
Three new approaches
19Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Created internally
ExternallyCommissioned
Freely available
Sourcing learning content: the distant past
20Copyright © 2015. Infor. All Rights Reserved. www.infor.com
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User generated
Freely available
Generic outsourced libraries
Created internally
ExternallyCommissioned
The Learning Content Pyramid © Donald H Taylor 2013
21Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Usergenerated
content
Freely available
Generic outsourced libraries
Created internally
ExternallyCommissioned
Curatedcontent
sets
The Learning Content Pyramid © Donald H Taylor 2015
22Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Con
text
ual r
elev
ance
Volume of m
aterials
Usergenerated
content
Freely available
Generic outsourced libraries
Created internally
ExternallyCommissioned
Curatedcontent
sets
The Learning Content Pyramid © Donald H Taylor 2015
23Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Con
text
ual r
elev
ance
Volume of m
aterials
Usergenerated
content
Freely available
Generic outsourced libraries
Created internally
ExternallyCommissioned
Curatedcontent
sets
The Learning Content Pyramid © Donald H Taylor 2015
Produced inside the organization
Produced outside the organization
24Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Agenda
A new worldof work
The learning content pyramid
Three new approaches
25Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesameThe Learning Content Pyramid © Donald H Taylor 2015
Usergenerated
content
Freely available
Generic outsourced libraries
Created internally
ExternallyCommissioned
Curatedcontent
sets
The Learning Content Pyramid © Donald H Taylor 2015
1. Use minimum-viable-product design
Three new approaches
3. Use great, existing materials2. Leverage
user-generatedcontent
26Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesameThe Learning Content Pyramid © Donald H Taylor 2015
Usergenerated
content
Freely available
Generic outsourced libraries
Created internally
ExternallyCommissioned
Curatedcontent
sets
The Learning Content Pyramid © Donald H Taylor 2015
1. Use minimum-viable-product design
Three new approaches
3. Use great, existing materials2. Leverage
user-generatedcontent
27Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
From ADDIE to availability
Analysis Design Development Implementation Evaluation
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Rapid / iterative / MVP design
Plan
Do
Act
Study
1. Design quality: the “No Star Wars” rule
2. Feed the need for speed: templates
3. Who’s the author? Empower your SMEs
The Shewart/DemingPDSA cycle
29Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Rapid / iterative / MVP design
Plan
Do
Act
Study
1. Design quality: the “No Star Wars” rule
2. Feed the need for speed: templates
3. Who’s the author? Empower your SMEs
The Shewart/DemingPDSA cycle
$35mReduced rate of returned goods 45%A $35 million saving over two years.
30Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesameThe Learning Content Pyramid © Donald H Taylor 2015
Usergenerated
content
Freely available
Generic outsourced libraries
Created internally
ExternallyCommissioned
Curatedcontent
sets
The Learning Content Pyramid © Donald H Taylor 2015
1. Use minimum-viable-product design
Three new approaches
3. Use great, existing materials2. Leverage
user-generatedcontent
31Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesameThe Learning Content Pyramid © Donald H Taylor 2015
Usergenerated
content
Freely available
Generic outsourced libraries
Created internally
ExternallyCommissioned
Curatedcontent
sets
The Learning Content Pyramid © Donald H Taylor 2015
1. Use minimum-viable-product design
Three new approaches
3. Use great, existing materials2. Leverage
user-generatedcontent
32Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
“People learn nothing when they're asleep and very little when they're bored."
John Cleese, Founder, Video Arts
The Need for Curated Learning
33Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Finding Content● Subject Matter Experts● Internet ● Third Party Vendors
Organizing Content● Infor LMS● Competency Maps● Trends
Tagging Content● Keyword Research Tools● Rating & Reviews● “Librarian” Expertise
Curation Process: Connect the D.O.T.S!
Discover Organize Tag Share
Curation Contextualizes Learning
34Copyright © 2015. Infor. All Rights Reserved. www.infor.com
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Question
What curated learning have you experienced outside work?
35Copyright © 2015. Infor. All Rights Reserved. www.infor.com
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Librarians are learning curators❏ Discovering the latest content❏ Organizing it by title, author & subject❏ Tagging it and highlighting
❏ “new additions”❏ “staff favorites”❏ etc.
❏ Sharing it with the patrons and students
Your Friendly Librarian…a.k.a. “The Learning Curator”
36Copyright © 2015. Infor. All Rights Reserved. www.infor.com
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Example: Curating Teamwork Learning
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Example: Curating Teamwork Learning
Discover
• Search thousands of generic and free options• Find 155 courses in OpenSesame
Organize
• Integrate and manage with Infor LMS• Map to key learning needs and modes
Tag
• Leverage highly rated content• Enable alternative options for diverse workforce
Share
• Deliver basics for first time students• Reinforce key themes with refresher courses
38Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Usergenerated
content
Freely available
Generic outsourced libraries
Created internally
ExternallyCommissioned
Curatedcontent
sets
The Learning Content Pyramid © Donald H Taylor 2015
Take awaysA new world
of work
The learning content pyramid
Three new approaches
Rapid development / MVPUser-generated content
Curation of existing materials
39Copyright © 2015. Infor. All Rights Reserved. www.infor.com
@Infor_HCM @OpenSesame
Q & A
What questions do you have today?
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@Infor_HCM @OpenSesame
Thanks for attending
For more information visit:Infor.com/HCM | Opensesame.com
@Infor_HCM
Recording, slides
@OpenSesame
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For more information on OpenSesameContact: Rob Moore• Strategic Alliances and Partnerships• 503-808-1268 x366• 503-799-2190 m• [email protected]• opensesame.com• Twitter: @OpenSesame