The Post-TRID World... What Next?

The Post-TRID World… What Next?

©2016 Zia Consulting, Inc

The Reality of TRID

"Necessity is the mother of invention”

- Unknown


Costly Error-ProneSlowCompl

ex

People, Paper, Process


Who Does This Impact? Mortgage Banks

National Regional Credit Unions

Wholesale Banks Mortgage Insurers Service Providers


What’s In It For You?

COST(Profitability)

CONFIDENTIALITY

(Security)COMPLIANCE

CUSTOMERSATISFACTIO

N(Retention)

4 Cs


Profitability: By The Numbers The net gain on each loan originated by

independent mortgage banks and mortgage bank subsidiaries plummeted 60% in the 4th quarter of 2015 1

Net gains only reached $493 on each loan they originated in the 4th quarter, down from a whopping $1,238 in the 3rd quarter 2

Personnel expenses averaged $5,131 per loan in the 4th quarter of 2015, up from $4,674 in the 3rd quarter 1

1. HousingWire – March 17, 20162. Mortgage Bankers Association Quarterly Bankers Performance Report


Security How are documents shared? Where are documents stored?

Need for “Universal Content Security” Internal/external collaboration On-premise/cloud security Integrated with business processes


Customer Service STRATMOR Group’s “What Drove

Borrower Satisfaction in 2015?” survey: 10% of borrowers gave their lender an

individual satisfaction score of 6 or less (out of 10)

These unsatisfied borrowers represent potential CFPB complaints for lenders along with negative comments on social media and to friends and relatives


Compliance


What If We Classified Automatically?

Your Classification Our Classification


And If Processes Were Automated?Your Process Our Process

©2015 Zia Consulting, Inc. All Rights Reserved.


And Your Systems Were Integrated?Your Users Our Users

©2015 Zia Consulting, Inc. All Rights Reserved.


Case Study: Leading Mortgage Insurer

The Challenge: Change the rules of the

game Technology as a

competitive advantage How to build It?

The Results: 250+ document types, 1.3

million pages/month Alfresco smart content hub

+ Ephesoft intelligent capture

Activiti advanced workflow Integration with

BI/reporting


Tailored For Your Business Any Input: paper, fax, upload, email

(bulk or individual)

Advanced classification/extraction Automated BPM/workflow Expedited Viewing & Markup Central content hub (DM/RM) LOS system integration


Smart Capture™

Today’s alternative to costly/complex legacy IDC Business selected + IT approved Your business process

Mailroom automation Embedded capture Extended (mobile) capture


Intelligent Mailroom Automation Input: scanned documents, email attachments, faxes,

uploaded documents Classify: identify document types in the file WITHOUT

bar codes/separator pages Extract: data from structured/unstructured documents Deliver to LOS

Solving the “Paper Problem”


In-Process Capture Utilizing Ephesoft Web Services Embedded into:

ECM (Alfresco) SharePoint Portal/Website

Delivered within workflow/business process


Mobile Capture Based on Ephesoft mobile SDK Mobile classification and extraction Mobile IDC administration

Customers to field reps

Save time, save money


What Is ACE? Zia solution accelerator for mortgage documents ACE = Advanced Closing Extraction From HUD-1 to TRID Tested and validated with leading mortgage

company


Case Study: Interfirst Mortgage

The Challenge: ~20,000

documents/month Manual classification

process Regulatory requirements

dictated need for strict data accuracy

The Results: Zia’s In-Process Capture

embedded within Interfirst customer portal

Zia’s ACE™ for Extraction 700% Productivity

Increase


Introducing Activiti BPM High-performance process engine

http://www.jorambarrez.be/blog/2015/07/20/the-activiti-performance-showdown-2015/

Business-friendly tools Advanced analytics Integration with wide range of

applications Alfresco ECM + BPM platform





Central Content Hub - Alfresco Single system for in-process content and records Automated, rules-based management of RM

lifecycle Simple tools for filing, search, audit Open source, open platform, open standards Enterprise class/DoD 5015.02 certified

Demo

Who is Zia?

EST.

2003Boulder, CO

CriticalNot

Casual

Controlling Chaos +

Delivering Rapid ROIProcess

& Integrati

on

OpenPlatform

s

Content People


Zia Mortgage Services Initial Assessment Architectural

Services Implementation Integration Migration


Next Steps Talk to us/talk to our customers Loan automation assessment/demo Zia Mortgage Solutions

Demo, case studies, brochures, videos… ziaconsulting.com/mortgage-solutions

Ephesoft/Alfresco enterprise trial

http://www.ziaconsulting.com/mortgage-solutions/



Questions?

Real Estate

The Post-TRID World... What Next?