Helping You Find The Perfect Home

Credentials• Full time Real Estate Agent

• Realtor® 8 years

• Premier Service® Professional

• 97% Customer Satisfaction Rating

• Graduate Realtors Institute

Nancy FergusonGRI, ABR

My Mission

To help you find the best house

that fits your needs in the time

frame important to you.

Nancy Ferguson

My Company – Real Living

My Company

If your needs are outside of our local market, I can connect you to another equally qualified and dedicated Real Living Professional with local expertise and a proven record of success and customer satisfaction.

Network of Agents from Coast to Coast

Premier Service®

Real Living Real Estate Agents acting on your behalf as your Trusted AdvisorSM, Skilled NegotiatorSM and Expert FacilitatorSM.

Consider me your connection to a rewarding real estate experience.

Premier Service Promise• Listen to your needs.

I will deliver a service experience based on your needs and desires.• Establish clear expectations.

I will explain the roles I play and how we will work together.• Commit to a plan.

I will design a plan to deliver on those expectations.• Perform the service.

I will deliver on my commitment.• Solicit your feedback.

You will be asked to complete a survey which will be used to measure and evaluate my performance.

Premier Service® Delivers Satisfaction

Survey Purpose

• Enables me to document and track my performance• Ensures a continued record of superior service that no company can match.

Your Opinion is Important!

At the end of your transaction you will be asked to complete a survey from an independent research company.

Thousands of completed surveys say our customers value our service. 96% of them say they are satisfied or very satisfied with our services, and 94% would refer us to a friend.*

96% National Satisfaction Rating

All above, 2009 GMAC Real Estate survey results. Throughout 2010 GMAC Real Estate brokerages will be rebranding to Real Living.

Through the annual National Association of Realtors Profile of Buyers and Sellers we are able to compare ourselves against a national average. Our rating is far above the industry satisfaction rating. While the NAR survey does employ slightly different language, the results speak for themselves.

My Roles in Providing Premier Service®

As your Trusted Advisor, I will listen to your goals, recommend the right resources to help you reach them and share with you my experience and expertise.

As your Skilled Negotiator, I will help you explore all options, respect your confidentiality and steadfastly represent your interests.

As your Expert Facilitator, I will handle all the details and work to ensure that the sale I put together, stays together.

My Customer Satisfaction Rating

97% Customer Satisfaction Rating for January 2007 to Present.Nancy knew we were apprehensive about selling our home. But she explained everything and was always available to answer questions. Her knowledge of negotiating made the process go smoothly. She was invaluable!

Bill and Sue Bradley

We had shopped around for a Realtor because our last experience was not pleasant. But when Nancy explained how she and her company worked with sellers – and that she was willing to put her promises in writing – it just seemed to be the way to go. And we weren’t disappointed! The sale went great and we would not hesitate to recommend Nancy!

Jeff and Mary Horwith

Meet My Team

Anytime. Anywhere. Everyday. Everywhere.

At Your Service Name – Office Manager Name – LPAName – Marketing / Showing Coordinator Name – Mortgage Consultant

Meet My Team

I Am Available to You in Many Ways!

Office Phone:

Cell Phone:

Email:

Facebook:

Twitter:

LinkedIn:

My Web Site:

MyRealLiving 2.0My policy on returning calls is as follows:

I Am Available To You In Many Ways

The Real Deal

Getting Ready to Buy a Home

Your Housing Needs & WantsYour Buying PowerYour Loan OptionsGovernment Tax CreditsForeclosure OpportunitiesInvesting Opportunities

What Kind Of Home Is Best For You?

Complete a Housing Needs Analysis• Location• Lot Size• Price Range• Style/Architecture• Age of Home• Number of Bedrooms• Number of Baths• Special Features• Considerations for Children or Pets

How Much Home Can You Afford?

Your Credit Score• Determines type and terms of mortgage • Get FREE report at AnnualCreditReport.com

Pre-Approval• Gives you negotiation power • Requires a completed application to the lender • Clears you for a loan of a determined amount

How Much Can You Afford?

Which Loan Program is Right?

Conventional Loans 20% down payment minimum 15-30-40 year, fixed rate versions ARMS – adjustable rate mortgages JUMBO loans

Government Program LoansFHA – usually lower down payment/

may provide rehab moneyVA and USDA programs – for veterans

and rural residents

Sub-Prime Loans For individuals with damaged credit

I can help you find a lender to meet your needs.

Is a Foreclosed Property an Option?

• Largest database in nation• Can help navigate through extra requirements

Understanding Pitfalls

• Foreclosures, Bank-owned properties (REOs) and Short Sales can be great deals

• Prior liens, bank negotiation, poor property condition

I can help you with foreclosures.

Is A Foreclosed Property An Option?

Are You Looking for an Income Property?

Current Advantages = Positive Cash Flow • Mortgage rates at historic lows• Prices have declined across the nation • Distressed properties offer real bargains• The rental market is growing

Many factors come into play in creating and maintaining a positive cash flow from your investment.

I can help you find a solid investment property.

Is An Income Property A n Option?

The Real Deal – Finding Your Home

Property Search I will provide information so you can view as many properties as possible.

Property VisitsI will show you the properties that meet your criteria.

Property Evaluation/DisclosureI will give you my expert opinion and disclose any defects known to me so you can make an informed decision.

The Way People Buy Homes is Changing.

• 90% of buyers start online• 24/7 access• Best sites have photos, videos, info on taxes, features,

neighborhoods

The Way People Buy Homes Is Changing

MyRealLiving 2.0

• Best online tool in the business

• More than 100,000 active users

• Easy to use features• Save favorite listings• Save home searches• Receive e-mail alerts when similar homes go on the market • Schedule open house visits• Share favorite listings with friends

Create an account, or I can do it for you.

MyReal Living 2.0

Online Open House Information

• All information on one Web site page• View Open House dates/times• Link to home information, photos, address mapping• Can schedule a private showing online

On Line Open House Information

RealLiving.com

Real Living Web sites attract nearly 1.15 million page views each month!

Local Office Web Site: www.LocalRealLiving.com

My Web Site: www.RealEstateAgent.com

RealLiving.com

Buying a Home is a Complex Process

I’m with you every step of the way.

How To Determine The Value?

Comparative Market Analysis Report

• Nearby homes listed for sale

• Recently sold or recently listed but no longer available for sale

• Helps determine right price to offer

Preparing the Offer – the Purchase Agreement

Purchase Agreement Terms and conditions of the sale Instructions for the mortgage lender and title company

Skilled NegotiatorSM

Protecting your interests Getting the best deal Satisfying your requirementsWhat stays in the home as part of the saleMove-in date

Professional Home Inspection Before sale is final Identifies flaws/defects Allows for remediation/settlement before purchase

Warranty – One Year Coverage for Large Repairs

Closing on Your New Home

Securing a Clear Title of Ownership

Buying Title Insurance – Protecting Your Home from Future Claims • Forged deeds or other documents• Claims by previously undisclosed heirs• Inaccurate descriptions of property and boundaries• Mistakes in public records• Fraudulent acts

Becoming the Home OwnerTitle will transfer from the seller to you

Moving InPossession date ≠ closing date. Negotiated in purchase agreement.

Equal Housing Opportunity

Everyone benefits from an open housing market. Restrictions limit the pool of homes for sale and hinder those who are hoping to buy.

Federal Law – Right of Every Buyer.

Homes on the Market

Insert your market data here.

Let’s Get To Work!

I’m ready to put Premier Service®

to work for you!

Mary MyersGRI, ABR

My Mission

To help you find the best house that fits your needs in the time frame important to you.