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Lucky you Creative Commons | Flickr user shaire productions

How to Reach and Influence the Audiences That Matter To You Most - Ian Greenleigh

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Lucky you

Creative Commons | Flickr user shaire productions

The advantage

Creative Commons | Flickr user DonkeyHotey

A brief note on today’s examples…

This is the ad that

changed my life

Finding the side door

Creative Commons | Flickr user Kate e. did

Creative Commons | Flickr user Kitch

Gatekeeping today

The Social Media Side Door

"A generous, tactical, thoughtful manifesto

that follows through on the exhortation of our

time . . . 'pick yourself.' Everyone owns a media

company now, time to start acting that way.”

-Seth Godin, author

"It's one of the most informative and effective social media books I've ever read.”

-Joe Fernandez, CEO & Co-Founder, Klout

Standing in line

Creative Commons | Flickr user gadl

Reach ≠ influence

Creative Commons | Flickr user andorpro

Flatter, wider

Creative Commons | Flickr user Dimitry B

Data visibility

Creative Commons | Flickr user Ars Electronica

Build—don’t buy—influencers

Creative Commons | Flickr user Miss Mass

13%

15%

17%

21%

0%

5%

10%

15%

20%

25%

INSTAGRAM PINTEREST

VISUAL PLATFORM ADOPTION

2013 2014

Source: Pew

Source: Instagram

1

1.6

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

1.8

LIKES PER DAY (BILLIONS)

2013 2014

MORE TRUST LESS TRUST

63%

trust customer

photos more than

company photos

Source: Olapic & Fluid / Google Consumer Surveys

The visual content canyon

The visual content canyon

46%

54%

42%

44%

46%

48%

50%

52%

54%

56%

% POSTED ORIGINAL PHOTOS OR VIDEO

2012 2013

Source: Olapic

“”

Hi, [username]. Great photo! Mind

if we use it in our marketing

materials? We’ll always attribute it

to you!

Being 3-D

Creative Commons | Flickr user toddwshaffer

Better stories

Creative Commons | Flickr user eskimoblood

Backstage passes

Creative Commons | Flickr user pareeerica

Find touchstones

Creative Commons | Flickr user helst1

Emulate your audience

Creative Commons | Flickr user Rowena Waack

Be indispensable

Creative Commons | Flickr user Christian Naenny

Become a curator

Creative Commons | Flickr user eSeL.at

Content is not king

Creative Commons | Flickr user eSeL.at

Play to the…

Creative Commons | Flickr user John Curley

Ego capital

Anything that makes you feel good or helps

you define yourself positively to the world.

FORM EXAMPLE

Personal insights & comparison Quizzes, rankings

Social proof & status Badges, scores

Image creation & cultivation Exclusive events

Self-reflection Year In Review slideshows

Why do we share?

1. To bring valuable / entertaining content to others

2. To define ourselves and receive social validation

3. To strengthen and nourish our relationships

4. To achieve self-fulfillment (“we enjoy getting credit for it”)

5. To advocate for beliefs, causes, entities

Source: NYT Psychology of Sharing study, 2011

The Ego Cycle

Company gives you ego boost

You brag share it with your network

Your network wants an ego boost

Your network engages company that provided ego

boost

The Ego Cycle

Facebook makes your year look

cool

Facebook urges you to share it

(you do)

Facebook asks your friends if they

want one, too

Of course they do

Interviews

Creative Commons | Flickr user boellstiftung

Repurpose everything

Blog posts ebooks

YouTube videos Vine, Instagram micro-videos

Webinars / presos narrated videos

Industry / market stats infographics, stats pages

Externalize your data insights

Value of unique insights

Grab attention

Prove credibility

Sources

Owned

3rd party (especially open data)

Collaborative

Consumers

Google Consumer Insights

Deliver value in abundance

before asking for anything

Creative Commons | Flickr user infomatique

Universal Convergence

Channels

Devices

Data

“IRL” vs. physical world

Social graph interest graph

People I know People like me

Aspirational (people I want to be)

Happenstance (social) vs. affinity (interest)

Discovery & reviews: Millennials trust strangers > friends, family

Data literacy

Must rise within marketing orgs

Sound decisions

Better collaboration w/ non-marketers

Data expertise too costly

Real-time adaptability

Right brain, left brain harmony

THANK YOU! QUESTIONS?