Casting a Wider Net(work)
Using social media to strengthen your online brand, reinforce
tenant relationships, and reach prospects!Casting a Wider
Net(work)
Casting a Wider Net(work)
1Good afternoon and thank you for joining us today for our Real
Estate Operations Masters Series. Todays topic is an exciting one
social media in real estate. My name is Sarah Fisher, Marketing
Communications Director at Building Engines, and we are sponsoring
todays presentation. This Webinar is part of our ongoing Real
Estate Operations Masters Series, where we present expert content
from industry leaders on a variety of important building and
facilities operations topics, at no charge to you. In addition to
todays webinar, we have prepared other content on this topic
including video vignettes, checklists and articles that we will be
sharing with you over the coming days and weeks, so please look for
those as follow-up to the webinar.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{F7BBF06A-C4C5-4489-B069-A62A10F1CE6B}}1Patrick BraswellPrincipal,
Scotland Wright Assoc.About Patrick: Patrick Braswell joined
Scotland Wright Associates in 2010 to specialize in the
representation of office tenants in metro Atlanta and throughout
the country. His focus and expertise are on all aspects of an
office tenants commercial real estate needs.
Patrick has negotiated over 200 lease transactions and
consistently has been recognized as a member of the Commercial
Board of Realtors Million Dollar Club (more than $5 million in
volume). Prior to joining Scotland Wright Associates, Patrick spent
seven years with Colliers International, where he was an assistant
vice president of Colliers Office Services Group. While at
Colliers, Patrick was awarded the companys Enthusiasm Award for
2004 and the Originating MCA Award in 2006.
Patrick Braswell2Our featured speaker today is back by popular
demand his name is Patrick Braswell, and he is part owner of a real
estate brokerage firm based in Atlanta called Scotland Wright
Associates.
Patrick did a webinar earlier in our series around tenant
management, and we received so many questions from the audience
around his participation in social media and what they could learn
from Patrick around social media, that we decided to bring him back
for a webinar dedicated to the topic.So first off, Patrick
welcome.PATRICK: Glad to be here.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{0E310D6F-528F-45F4-9DDF-C8E4FABD8DA9}}2
Todays Webinar TopicsWhat are key industry or technology trends
driving change?
How do you define business process re-engineering?
How and why do companies decide to take a serious look at their
processes, and how do they get started?
How do you advise companies to approach such areas as
benchmarking, data migration and overall management of operational
changes?Casting a Wider Net(work)
Todays Webinar Topics
3And with that, lets get back to todays topic of social
media.
As we prepared the agenda today, we thought some of the
questions you may have for Patrick including:How did Patrick get
started in social media?What are some of the key social media tools
and sites and how does Patrick recommend to use them?For the
novices how should we get started in social media?And for the more
advanced users what are some new sites or tools we should look
into?
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{7761EF32-DADC-4C61-A445-5380FE21582C}}3
Social MediaStand out from the Crowd!
Casting a Wider Net(work)
Social Media
4Ok Patrick, lets get started. When did you get started using
social media?PATRICK: I probably started using social media, Id
say, two years ago and it came with the idea that I really needed
to start doing something different. My industry, like most
industries, is very, very competitive, and were all, in my opinion,
starting to sound the same, look the same, and I just wanted to do
something that would help me stand out from the sameness that was
going on. So I started doing a blog about office space here in
Atlanta, and because of the blog, it led me into other social media
avenues like Linkedin and Twitter. So the blog was the catalyst,
and with it, at the same time of myself doing the blog, I started
to utilize Twitter and Linkedin at a very high level.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{D89507D5-B331-41DD-8933-3C5384F48CD7}}4
Blogging enables you to: Increase your presence as a thought
leaderDrive prospects to your websiteHone in on current issues
& pain pointsStand out among competitors as the expert
Casting a Wider Net(work)Blogging
Blogging
5SARAH: So lets start with your blog. Tell us about blogging why
do you do it and how does it benefit you?PATRICK: The blog is
called mosatlanta.com, and thats m-o-s-atlanta.com, and what it has
done for me is kind of created this perceived expert in my field of
Atlanta office space. I probably get a thousand to fifteen hundred
hits a month on my website, mostly because of the blog. At one
point I was blogging every day, which I would tell you is not
sustainable. It was a lot of fun, it got my creative juices
flowing, it made myself a better broker, but it was not a
sustainable pace. Now Im probably doing a blog every other week or
once a month, and thats kind of more of a sustainable pace for me,
just because Im so busy running a company, trying to represent my
clients and everything that kind of goes with that. What I tell
most people about a blog is this: Some people will say, I think its
a waste of time. Whos going to read it? I dont have time to do it.
If you do it and you put the effort into it, it will make you a
better whatever-the-case-may-be, whatever you are. If you are a
property manager, its going to make you a better property manager,
because you have to sit down and think about your craft. What I
want to say about my craft, what is it that is a pain that Im
feeling, what is it that is a pain that Im seeing within my own
industry, and then you start writing about it. And through that
repetition, I promise you, it makes you a better broker, or it
makes you a better property manager, or it makes you a better
whatever-the-case-may-be, whatever industry youre in. For myself,
it really made me start thinking about some of the kind of issues
that tenants run into when theyre negotiating a lease or when
theyre looking for office space, or when theyve already signed a
lease and theyre in there for five years, some of the issues they
run into with property management. I mean, I had to sit down and
think about it so it was top of mind and fresh so when I was out
and meeting with people and they would ask me a question, I already
knew the answer immediately, because I probably blogged about it
two or three days ago, or whatever the case may be. It truly is a
way for you to hone your craft. But then, on top of that, people do
read this stuff. It is amazing how much people do read this stuff,
and if you can coincide your blog with the Twitter feed and
Linkedin feed and a Facebook feed, that in itself will start
getting the word out. And it is a great way to distinguish
yourself, and to differentiate yourself amongst your competitors,
as an expert. blogging is still relatively new for the property
management industry. So if youre willing to take the risk to get
yourself out there and to do it, people will read it, people will
start perceiving you as an expert, and over time, you will become
an expert because you are doing this over and over again.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{4620872F-640C-4747-981B-3D04CCC9BAF5}}5
Business Process Re-engineering Technology Adoption in Real
Estate
Dont Connect With EveryoneDont Connect with People You Dont
KnowGet Active!Join Discussions, CRE Industry Groups, etc.Casting a
Wider Net(work)LinkedIn: Tips for Getting Started
Run Searches for your Top Prospect Companies
LinkedIn: Tips for Getting Started
6SARAH: You mentioned LinkedIn, can you take through how you use
it and what you recommend?
PATRICK: in my opinion, and again, this is my humble opinion, so
take it for what its worth, Linkedin for business people, business
associates, is the best social media site out there. Period. And
again, this is just my opinion, but it is the site that I use on a
daily basis. I use Linkedin more than I do Twitter. Im not on
Facebook. Youtube, Google Plus, whatever the case may be, Linkedin
is by far the best tool. So I started using it two years ago. I
started blogging and started asking people about good social media
sites for people. And a friend of mine just said, Hey, man, you
need to check out Linkedin. Its really a great site. So I checked
it out, signed up, did my whole profile thing, got it out there,
got it going, and then immediately started getting people that
wanted to connect with me. One of the mistakes that I made early,
and that I hope that you dont make, is that I started connecting
with just anybody and everybody that wanted to connect to me. So
Ive got probably close to 800 connections now, of which Id say 150
people I have no idea who they are, and it kind of clouds what I
use Linkedin for, and Ill get into that a little bit later. So my
first advice on that is dont connect with anyone just to connect
with people. Connect with only people you know or want to connect
with. The second thing that I did, which was a mistake, is I had my
I.T. guy, and you can do this, but I had him download every single
contact I had in my database, which was over, at the time, probably
1,000 people in my database contact. He immediately sent out an
e-mail to every single one of those thousand people, of which I
probably only knew 150 well, which those 150 people they connected
with me. That was good. What was bad was, again, it probably added
another 75-80 people that I didnt know that just connected with me
because they connected with me. So, again, it kind of clouded my
Linkedin experience at the beginning. But another thing that it
did, and its funny, because I use Linkedin a lot. I actually give
presentations to prospects on how to use Linkedin, and Im actually
on whats probably a blacklist on Linkedin, because if you send out
to people you dont know, and if those people ignore you, thats
fine. But if those people say, I dont know you, which is one of the
options you get when someone tries to connect in on Linkedin to
you, if you get enough of I dont know you, then Linkedin will red
flag your account, and so every time you want to connect with
someone from here on out, you actually have to have the persons
e-mail address. Whereas if you were just connecting with people you
know, all you got to do is just say, I want to connect with them.
Linkedin sends that person an e-mail, and then you connect with
them. So thats kind of the pitfall number two. Now what I use
Linkedin for personally, and again, its going to be different for
different people, the vast majority of individuals use Linkedin as
a way to find jobs, and a way to post jobs, and it is an incredible
tool for that. But I use Linkedin as a prospecting tool.
Personally, for me, I have increased my number of face-to-face
meetings by about 150 percent, and what I do is I do searches on
companies that I want to get in front of. So if theres a company
that I know of that Id like to get in front of, I then go to
Linkedin, and theres a way to change the people search to company
search. Search the company, and then it will show you how youre
connected to that company, whether you have a first-degree
connection to that company, meaning I actually know somebody in
that company, or whether you have a second-degree connection into
the company meaning somebody that Im connected to is connected to a
person in that company. So thats usually the case, and so I will
take my second-degree connection and send that person an e-mail or
give that person a phone call and say, Hey, I see youre connected
to so-and-so within XYZ company, do you mind introducing me or
letting them know that Ill be calling them? And just by doing that
simple step, my meetings have shot up, again, by 150 percent of
what I was doing before as far as number of face-to-face
meetings.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{92FC4448-44E3-44E6-9984-ABB731EEA807}}6
Casting a Wider Net(work)LinkedIn for Property Owners &
Managers
Create Groups for Tenants, by buildingUtilize the Group
Discussion Format to:Promote your organizationAnnounce capital
improvementsSurvey TenantsEtc.
LinkedIn for Property Owners & Managers
7Now Patrick, how specifically should property managers or
building owners use LinkedIn?PATRICK: Now as a property manager or
other ways within the commercial real estate world to use it, if I
were a building owner, I would set up individual groups within
Linkedin, which is a tool you can do. You can set up your own
group, and I would set up a group for my tenants to talk to
one-another. Its a way for you to monitor what theyre saying, as
well. So I would go in there, I would connect to all the tenants
that are within my building, or if Im the property manager, I would
connect on Linkedin with the people that are within my building,
and then I would start a building group for those tenants and allow
people to see whats going on within the building. You can do
announcements within that group that will send an e-mail out to
everybody. You can open up forums of discussion. You could do
things to where, Hey tenants within this group, Im going to be
investing a million dollars within the building. Here are the three
things that were thinking about investing in. Whats most important
to you? So its just a great way to allow your tenants to have a
voice in a group thats private to only those tenants, and have them
really have a feel of, Hey, these owners care what Im saying, or
these property managers care what Im saying, and theyve created
this atmosphere, this intimate place for us to go in and
communicate to one-another. So I think for property managers and
building owners that would be just an incredible tool that no one
is utilizing right now on Linkedin. So, bottom line for me, I use
Linkedin as a way to stay connected to my contacts, to get in front
of new prospects through my contacts and through my network, and
then I do myself participate in a lot of different commercial real
estate representation groups. So its kind of a best practice groups
and ways for me to interact with my peers.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{DBD8D516-1D31-4467-AFBC-F406E088A00A}}7
Casting a Wider Net(work)Twitter for Property Owners &
ManagersFollowTenantsProspectsTip: Group your contacts for easy
following- i.e. CEOs of Tenant CompaniesWatch ForHelpful Personal
InfoState-of-Business UpdatesComments on Your
Building/OrganizationTweetBuilding/Portfolio InfoIndustry
KnowledgeTip: Respond to Tenant & Prospect Tweets about your
Org. (especially the negative ones!)
Twitter for Property Owners & Managers
8SARAH: And how about Twitter?PATRICK: Twitter is, for me
personally, its one of the more fun sites that I use personal and
for business. It is an incredible tool to gather real-time
information on news and updates and whats going on. But if I were a
property manager, what Id use it for myself is Id follow my own
clients and my prospects that are on Twitter. And you will be
amazed at how many people are actually on Twitter if you look. But
for me myself, I follow my contacts and my prospects that are all
on Twitter, and it is an incredible tool for me to understand what
their likes and dislikes are, because people will tweet about, Oh,
my sons got a ball game today. So, therefore, I know this person
has a kid and they like to play baseball with him. Or theyll tweet
about, Hey, were out searching for office space. So I know this
persons out searching for office space now. People will tweet about
just about anything. The cool thing about Twitter is you can set up
different groups to only follow people within your building, so if
you know that Ive got 15 tenants in this building, and all the CEOs
of these tenants have a Twitter account, Im going to put them in a
special group within Twitter. You do that, and then you can follow
what these 15 people are saying. You never know. These 15 people
could probably go out on Twitter and have a complaint about a
building. Man, this building, I cant believe they did
such-and-such. And if you were to respond to that, like a lot of
big corporations are doing when a customer has a complaint and they
complain about it on Twitter, they monitor that stuff, and they
immediately respond to it. A customer satisfaction level, they
shoot up when they see that you do care and that you see them on
Twitter. Theyre kind of pretty amazed by it. But for myself
personally, I use it as a way to voice my opinion about things that
are going on. People do follow it, and they do reply to it. But I
also use it as a tool to follow my prospects and my clients, to
know what theyre into, to know what they did the weekend before, to
find common grounds to talk to them. You know, as a building owner
or property manager, I think a cool thing to do is to be on Twitter
yourself and to tweet about different things that are going on in
the building, whether its a client appreciation day or, Hey, XYZ is
happening to the cooler systems today. Its going to be down from
Saturday to Sunday. Those things, throw them out there on Twitter.
Its not much harder to add them and to do it, and people do follow
that stuff, and they probably follow it more than they do e-mails.
My own personal experience, I have been able to communicate with
people on Twitter that I have probably sent them, I dont know,
10-15 e-mails with no response. See if theyre on Twitter, follow
them for a week or two on Twitter, and then reply to something that
they have said on Twitter, and they immediately reply back, and
then we start a dialogue. The next thing you know, I have a meeting
and theyre a client. I think the same can be said for, if someone
were willing to take the time as a building owner and a property
manager, to set up groups within Twitter that is all your tenants,
and you can follow those tenants and see what theyre saying, you
would have an intimate knowledge of whats going on and a way to
communicate with them that you just cant.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{9B2DBC06-F1DE-41E7-9724-FD7C149AF4D6}}8
Casting a Wider Net(work)Personal Vs. Company Twitter
Accounts
Personal Vs. Company Twitter Accounts
9SARAH: And how do you recommend for our audience that they go
about setting up their personal or business Twitter
accounts?PATRICK: I have a MOS Atlanta, which is my blog, Twitter
page, and then Ive got a personal Twitter page, which is Patrick
Braswell. I have had so much more interaction and connection with
my Patrick Braswell page than I could ever have on my MOS Atlanta
page, and its part of the reason of people dont want companies
following them, they want individuals following them. So my Patrick
Braswell profile tells you exactly what I do, and it is me, so
people feel like, Oh, Im having a personal interaction with
Patrick, versus my MOS Atlanta Twitter account, I mean they think
its some company, and they just dont want to have that interaction
with a company. They want to have an interaction with an
individual, and I think thats what Twitter and Facebook are there
for. I mean, as an individual I want to get down to an individual
connection with somebody. So quick advice on that: Dont have a
company page. Actually have an individual page, and it will
increase your traffic, it will increase your connections, and
increase the relationships you form on both Twitter and
Facebook.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{F7505A0F-E759-4FE4-A86F-F931D7460F61}}9
Casting a Wider Net(work)Tips for TwitterCreate watch groups for
tenants, prospects, vendorsManage all your companys Tweeters from
one locationMonitor & Respond to Conversations about Your
Brand:
Its so hot in this building! They need to fix the AC!
Loved tenant appreciation day! #icecreamsundays
Tips for Twitter
10SARAH: And does Twitter support groups like LinkedIn
does?PATRICK: You cant set up Twitter groups, but you can set up a
group of people that you follow on Twitter. A great website to do
that is called hootsuite.com. H-O-O-T-S-U-I-T-E. Hootsuite.com, and
it allows you to select people and put them into different groups,
and then you can follow those groups. It is an incredible tool. I
wouldnt monitor it 24/7, but look at it every other day, see what
people are saying. Within hootsuite, you can also monitor different
search terms. So if you were to, say, put in the name of your
building on hootsuite, every time someone said the buildings
address or the buildings name, you would see that tweet. So that is
a good way for you to monitor what people are saying about your
building on Twitter. That could be anything to say, Hey, 1117, this
building had a great client appreciation day. They served hot dogs.
And you would see that someone said that, and you could reply to
it. Or, Man, 1117, cant believe that its 100 degrees in here. They
really need to fix the HVAC. Well then you know that people are
complaining about the HVAC and you need to do something. And you
can reply to them on Twitter. Again, its just an amazing tool that
people really resonate with that, This building cares about me.
Owners and investors, kind of the same thing, building operations,
Id say its kind of the same thing with each one of those social
media tools.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{1423CE73-21EA-4576-8538-D70FD7CA09EE}}10
Casting a Wider Net(work)FacebookNot the best option for
Commercial Real Estate
Focus your time on social media platforms where there is a high
concentration of business owners, executives and real estate
professionals that consistently engage.
Facebook
11SARAH: Lets touch on some of the other large social networks,
how about Facebook?PATRICK: I do not use Facebook. People probably
think Im nuts, but I just dont trust Mark Zuckerberg. I dont want
him to own all my information. I dont know, I dont have a Facebook
account, and its part of my distrust for the CEO of the company and
what hes trying to do with the company. But with that caveat said,
I do believe Facebook is a very powerful tool. I know a lot of
people who use it, and it can be used like Twitter and like
Linkedin. It is a way to connect to your tenants, to connect to
prospects on a level that is outside of business, and that is a
more personal and interactive way to get in touch with them. For my
personal experience on Facebook, and this will kind of relate back
to Twitter, if you have a Facebook page and its for your company,
for what we do, I dont believe people follow it. If youre going to
have a Facebook page, have it be a personal page and connect to
your clients and prospects that way, or the people within your
buildings, whether its industrial or office.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{88E0EF8D-1C83-4371-8238-27944E9B96A3}}11Casting a Wider
Net(work)YouTubeGrab some quick videos and:
Promote Your BuildingSpotlight RenovationsMarket Vacant
Space
YouTube
12SARAH: And how about YouTube?PATRICK: Love Youtube. Absolutely
love Youtube. I will videotape some tours that I go on, I will take
my little flip camera with me and do the outside and the inside of
a building when Im touring office space with a client. They love
it, download all of it onto Youtube, which is free, and send it out
there. People absolutely love the fact that they can see a video of
the space they just toured. So if I were a building owner or
property manager, I would be doing Youtube videos of my vacant
space and getting it out there for everyone to see. I think its a
very underutilized tool. I will also do some blogs from Youtube. I
could be taping myself on my flip camera right now and put it out
there. One unknown fact about Youtube, it is the second most
searched website in the world. Google is first, Youtube is second,
before Bing, before Yahoo!, before everything else. So people do
more searches on Youtube than they do on the second tier search
engines. So thats just a little F.Y.I. So if you put in there
warehouse space at XYZ, and someones searching for warehouse space,
they actually will search for warehouse space on Youtube. So its a
good way to market your property that is cheap. I mean, its cheap,
its free. Just buy a flip camera for a hundred bucks, or do it with
your iPhone or your iPad or whatever, and put those videos out
there. Its an underutilized tool.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{503E8FB8-6AB2-4E97-9ACB-43614D60890A}}12
Casting a Wider Net(work)Other Sites for Consideration:
Google+
Tenant Contacts3
Other Sites for Consideration: Google+
13SARAH: Are there any other sites that we have not discussed
that you want to mention to the audience? PATRICK: theres two
social websites that I will bring up. One of them is Google Plus. I
do like Google Plus. I know its a lot like Facebook, but it has a
lot more privacy set up to where I can distinguish whether or not
youre a friend, someone I do business with, so youd be in another
circle, or someone that I barely know but I do want to keep tabs
on, so they would be in another circle. Meaning you can separate
people out in different circles, and each circle is a different
level of privacy or what someone can see on your Google Plus
account. So I am on Google Plus. I know its a lot like Facebook,
but Googles a big corporation, to me theyre a public corporation, I
probably have a little bit more trust in them than I do Facebook,
which is nave.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{B84D378F-531B-478E-93DA-2670A0EEABDE}}13
Casting a Wider Net(work)Other Sites for Consideration:
Gist.
Other Sites for Consideration: Gist.
14SARAH: And you mentioned you have one more site?PATRICK: the
final site I will talk about is a site called Gist, and its G-I-S-T
.com. Again, G-I-S-T.com. Im just now starting to get into it, but
it is a great way for you to correlate all of your contacts and see
what those contacts are doing on their social media sites. It also
keeps record of all the e-mails that youve sent that contact, as
well. So its a pretty cool tool. I havent gotten that much into it,
but from what Ive seen of it, its awesome to be able to look up a
prospect or client on Gist, and to see all the social media stuff,
whether its Facebook, Twitter, Linkedin, what have you, blogs that
theyve done thats out there in cyberspace, so to speak. It kind of
brings all that stuff into one place for you to look at, and then
over on the far right column it will have every e-mail that theyve
sent you or that youve sent them.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{02521DA7-C58F-41D6-81A3-D73609D59825}}14
Casting a Wider Net(work)Other Online Resources
Other Online Resources
15SARAH: And are there any other online resources, besides
social media, that you want to mention?PATRICK: LoopNets iPad app
is really cool. Ive used it before. Its very well done. CoStar just
came out with their app, which Im having a CoStar representative
come out to our company, to give us the presentation on it. From
what I hear from people that have seen the presentation on the
CoStar app, its far superior to LoopNets app. It allows you to do
searches, to evaluate deal structure, to look up public companies
leases, to see stacking plans. Im real excited to see it, because I
hear it is absolutely phenomenal. Those are the two resources that
I use that are industry-related. Again, I use CoStar every day on
my computer, but as far as mobile applications, kind of more of a
social media-type feel to it, LoopNets app is awesome, and CoStars
app is awesome. actually, there is one other pretty cool
application thats out there that no one really knows about: Its
called Blend Rate, B-L-E-N-Drate.com, and you can download their
app, and it is a way to evaluate deals that will give you the net
effect of, and its probably the most simple tool that I have seen
out there as far as rating deals or proposals that you get from
building owners and from landlord reps.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{AE4D883B-C4F6-40DF-B1C3-85B54E12A214}}15
Casting a Wider Net(work)Tips for Getting Started
Tips for Getting Started
16SARAH: Were going to open it up for a Q&A in a minute so
audience this is the right time to be submitting any questions for
Patrick. Patrick, before we do that, do you wan to recap for the
audience any final tips or suggestions for getting started?PATRICK:
Yeah, just real quick: If youre listening to this and youre wanting
to get started, my very quick simple advice to you is just to keep
it small at first and keep it fun. As you keep it small and keep it
fun, it will grow upon itself. For those who have been doing it for
a while and theyre like, Oh, Ive heard all this other stuff, I
challenge you just to get onto Gist. Its a new site. Again, its
G-I-S-T.com, and its really, really cool. Ive been doing this very
actively for two years now, and Ive never heard of it, and somebody
told me about it, and it was a lot of fun. SARAH: Outstanding
Patrick, thank you. R: No problem. It was a lot of fun, and if
anyone has any questions, Im here and would love to answer them. No
question is too small or too big for me to answer, so I appreciate
everything. Thank you for your time.
[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{4977C746-500C-4EC2-B67C-D2D1BD766DE1}}16
Using social media to strengthen your online brand, reinforce
tenant relationships, and reach prospects!Thank YouThank You
17[Enter any extra notes here; leave the item ID line at the
bottom]Avitage Item ID:
{{7A760144-09C0-4D5A-9CF9-D932B0CA7721}}17
