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10 Things Successful Property Managers Have

Stopped Doing @AppFolio @AptsForRent #AppFolioChat

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AppFolio

• Property management and accounting• Online rent collection (free)• Prospect / guest card tracking• Vacancy Marketing• Website• Online applications & leases• Resident Screening• Mobile Inspections

…So You Run A More Successful Business

Complete Solution Includes:Web-Based Property Management Software

@AppFolio @AptsForRent #AppFolioChat

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ForRent

@AppFolio @AptsForRent #AppFolioChat

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Who Am I?

Nat KunesVP, Product Management

AppFolio Inc.

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10 Outdated Practices You Should Stop

Doing

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Relying Only On Word Of

Mouth Owner Advertising

1

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2

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Advertising In The Paper

3

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CraigsList

4

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Poll: Is CraigsList Your Current Best Source Of Leases?

A) Yes

B) No

C) Don’t Know

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Paper Rental Applications

5

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6

Landlord Verification

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Paper Leases

7

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Paper Checks8

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Scanning Invoices

9

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10

ManualInspections

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10 Ways To Stay Competitive

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Measure Owner Satisfaction1

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Poll: Do You Currently Measure Your Owners Satisfaction?

A) Yes

B) No

C) Don’t Know

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Smart Pricing

2

@AppFolio @AptsForRent #AppFolioChat

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Marketing Spend

Effectiveness

3

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Refresh Screening

Procedures

4

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Revisit Your Internal Policies and Procedures5

Do You?- Still send paper forms between on-sites and corporate

office- Make you field workers fill out paper forms then have

someone hand enter them into the computer- Create extra work for your accountants by not trusting

your on-site or property managers to enter simple charges or credits

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Pay Everything Electronically

6

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Texting

7

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Automating Your Reconciliation

8

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Poll: How Often Are You Reconciling?

A) Daily

B) Weekly

C) Monthly

D) Less Frequent or Not At All

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Audit Your Staff &

Accounting Records

9

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Collections Process

10

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What Will Become Common Practice?

31 2015 © AppFolio, Inc..Mobile Offices

1

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Outsourcing The

Commodities2

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Poll: Are You Currently Using An Answering Service?

A) Yes

B) No

C) Don’t Know

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Customer Urgency

3

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4

As technology optimizes day to day processes and functions, successful

property management companies will differentiate themselves with amazing

service…

36 2015 © AppFolio, Inc..Expanded Service Areas

5

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What Have We Heard?

• 10 Things To Stop Doing

• 10 Things To Keep You Competitive

• 5 Things That Will Become Common Practice

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Questions or Comments?

TWEET: @AppFolio @AptsForRent

#AppFolioChat

@AppFolio @AptsForRent #AppFolioChat

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Thanks for attending! facebook.com/AppFolio facebook.com/AptsForRent

@AppFolio @AptsForRent

@AppFolio @AptsForRent

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