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A Social Media Primer Richard Silver

A Social Media Primer 2009

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Here is the Power Point for Re/Max Kick Start on January 18th, 2010 at the Convention Centre. Thanks for attending!!

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Page 1: A Social Media Primer 2009

A Social Media PrimerRichard Silver

Page 2: A Social Media Primer 2009

Who am I and Where am I?

Richard Silver is a top-ranked Salesperson, an early adopter of Technology, Web 2.0 and presently sits as a Director-at-Large with the Toronto Real Estate Board. He is a member of the MLS and Technology Council at the Canadian Real Estate Association. A 30 year veteran, he feels “you are never too old to re-invent yourself”.

• Website: www.RichardSilver.com, • Blog: www.Torontoism.com,• Follow on Twitter, Facebook, LinkedIn and YouTube.

Page 3: A Social Media Primer 2009

Where are you now?

• MySpace• Facebook• LinkedIn• Twitter• YouTube• Blogging

Page 4: A Social Media Primer 2009

A 10,000 Foot View

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Facebook Stories

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Who is Gary Vaynerchuk (AKA Gary Vee) and why is he important to our discussion?“Gary has leveraged his family wine business through Social Media and now his online Brand (WineLibrary.tv) is more valuable than the business (wine distribution and sales) that he started the online program to promote.”

“Get off the “Bus Benches” and establish your Internet Brand.”

Page 7: A Social Media Primer 2009

Gary Vaynerchuk Strikes Again!

• http://torontoism.com/2009/09/04/social-media-gary-vaynerchuk-strikes-again/

Page 8: A Social Media Primer 2009

A Great Read

The Digital Handshake– By Paul Chaney

Lays out the Social MediaLandscape for Marketing!

Page 9: A Social Media Primer 2009

What’s new about Social Media?

• What is Social Media and Web 2.0?• What is the Demographic using Social Media?• Will I be Successful?

Page 10: A Social Media Primer 2009

What is Your BRAND?

• What differentiates you from the crowd?• Location, Demographic, Personality, Buyer

Agent, Seller Agent, PTA, Baseball Coach• Is your offline Persona related to your online

Persona? • If you “suck” at networking offline, can you be

successful online??• What is the strongest BRAND for a REALTOR®?

Page 11: A Social Media Primer 2009

Who is your Consumer?

• Age• Demographic• Location• Language• Work related• Other

Page 12: A Social Media Primer 2009

What is the ROI? Return on Investment?

Page 13: A Social Media Primer 2009

Google Analytics for www.Torontoism.com

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Google Analytics for www.RichardSilver.com

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Why should you commit to Social Media and Blogging?

• Is there a ROI (Return on Investment)? Can you Monetize it?• How can I judge it? Google Analytics... Visits vs. Bounce Rate • The concept of the long tail…The tail becomes bigger and

longer in new markets (depicted in red). In other words, whereas traditional retailers have focused on the area to the left of the chart, online bookstores derive more sales from the area to the right. (Courtesy of Wikipedia)

Traditional Advertising

Non Traditional

Page 16: A Social Media Primer 2009

How do you contact your clients?

• Have you asked them how they connect or want to be connected with?

• Do you provide options? Your email signatures and your Business Cards...

• Upload your Database to Facebook and LinkedIn and see who is already on.

• Xobni.com

Page 17: A Social Media Primer 2009

What is the Consumer Saying.... about You?

• Have you GOOGLED yourself?• Step Reps, Google Alerts and Yelp.ca• Houston Area Realtors and their ratings

program...www.HAR.com• Are you ready to be rated?

Page 18: A Social Media Primer 2009

Today’s Options

Page 19: A Social Media Primer 2009

Your Avatar...not the movie!

Page 20: A Social Media Primer 2009

www.Xobni.com

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Are you ready to reinvent yourself using Social Media?

• Committing to the time?• Being Transparent: What do you share?• What are the restrictions?• Do Not Call/Contact, Privacy, Competition,

RECO Advertising Guidelines• Plagiarism...• The right media 4 U: Writing? Audio? Video?• Be Ubiquitous!

Page 22: A Social Media Primer 2009

What are the Tools?

• LinkedIn: Business to Business• Facebook: Facebook/Marketplace, Fan Pages• Twitter: www.Tweetdeck.com, The Little Birdie• YouTube: Video and Video Channels• Flickr: Photos: The Community Photographer• Xobni: Add on to Microsoft Outlook• Ping.fm: Syndication• SlideShare: Share pdfs and Presentations

Page 23: A Social Media Primer 2009

Your Web Site: First and Foremost

Page 24: A Social Media Primer 2009

Answering the Questions:

• What is available for Sale?• What is your home worth?• What is the Real Estate Market doing?• What is happening in your community?

Page 25: A Social Media Primer 2009

What is Search Engine Optimization?

Page 26: A Social Media Primer 2009

www.LinkedIn.com

Page 27: A Social Media Primer 2009

LinkedIn Groups: Join the Discussion!

Page 28: A Social Media Primer 2009

www.Facebook.com

Page 29: A Social Media Primer 2009

www.Facebook.com/marketplace

Page 30: A Social Media Primer 2009

Facebook Fan Pages

Page 31: A Social Media Primer 2009

Facebook Fan Pages

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Facebook Community Groups

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www.Twitter.com

Page 34: A Social Media Primer 2009

www.Twitterpinch.com

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www.Tweetdeck.com

Page 36: A Social Media Primer 2009

What’s a Blog?

• When do you have time?• Do you write it yourself?• How long should a Blog be?• How do I get started?• What do I write about?• How often do you post a Blog?• Photos? Video? Audio?

Page 37: A Social Media Primer 2009

The Real Estate Tomato

Page 38: A Social Media Primer 2009

Karen Meshwork’s Blog

Page 39: A Social Media Primer 2009

www.Youtube.com/channels

Page 40: A Social Media Primer 2009

www.SlideShare.net

Page 41: A Social Media Primer 2009

Adding Content: Content is King!

Page 42: A Social Media Primer 2009

Adding Video

Page 43: A Social Media Primer 2009

Video Cameras

Creative Labs VadoHD

Kodak Zi8

Flip Mino HD

Page 44: A Social Media Primer 2009

Real Estate Shows

• http://www.realestateshows.com/441245• http://www.realestateshows.com/flyer.php?id

=441245

RSS Feeds (Really Simple Syndication)

Does your web site and Blog encourage RSS Feeds? (www.Feedburner.com)

Page 45: A Social Media Primer 2009

My Social Media World

Blog

LinkedIn

Facebook Twitter

YouTube

Page 46: A Social Media Primer 2009

Next Steps:

• Read lots of Blogs• Join Active Rain and start Blogging• Spend ½ hour a day on one Tool,

then next month add a second tool...• Wordpress.com, The Real Estate Tomato,

Blogger, • Follow Seth Godin, Gary Vaynerchuk, Stefan

Swanepoel and others....

Page 47: A Social Media Primer 2009

Learn and Share

• Inman News and Inman Real Estate Connect• NAR National Association of REALTORS®• REBarCamp.com• Meetups and Tweetups!

Page 48: A Social Media Primer 2009

Stefan Swanepoel’s Rules of Engagement in Social Media

1. Give More Than You Take 2. Respect Your Online Friends3. Listen to What They Say4. Respond Frequently and where Appropriate5. Build Relationships 6. Be Authentic and Transparent7. Do Not Become a Nuisance8. Collaborate with Your Online Friends9. Add Value as Frequently as you Can10. Consider Opportunities in the Long Tail

www.RealEstateBooks.org

Page 49: A Social Media Primer 2009

NAR Social Media Guidelines

Available at REALTOR.org

Page 50: A Social Media Primer 2009

QUESTIONS?

Richard Silver is a top-ranked Salesperson, an early adopter of Technology, Web 2.0 and presently sits as a Director-at-Large with the Toronto Real Estate Board. He is a member of the MLS and Technology Council at the Canadian Real Estate Association. A 30 year veteran, he feels “you are never too old to re-invent yourself”.

His website is www.RichardSilver.com, Blog is www.Torontoism.com, and you can follow him on Twitter, Facebook, LinkedIn and YouTube.

For a copy of today’s presentation visit http://www.linkedin.com/in/risilver

http://www.slideshare.net/richardsilver