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What Do Seniors Expect From Digital Technologies? Frankfurt Book Fair 2015 October, 14th And how you can profit from this user segment

What Do Seniors Expect from Digital Technologies?

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Page 1: What Do Seniors Expect from Digital Technologies?

What Do Seniors Expect From Digital Technologies?

Frankfurt Book Fair 2015October, 14th

And how you can profit from this user segment

Mailychko, Andrey
Mailychko, Andrey
60% of U.S. Seniors are online, which equates to more than 20 million online seniors in the United States alone
Mailychko, Andrey
Also, the study showed that 59% have made an online purchase within the last 3 months
Mailychko, Andrey
P.S. Methodology of Accenture researchAccenture conducted consumer research with 10,730 adults across 10 countries (United States, Australia, Brazil, Canada, Italy, Spain, Norway, Japan, Singapore and the United Kingdom), including 354 U.S. seniors (ages 65+) receiving Medicare benefits, assessing their perceptions of using technology to manage their health. The survey was fielded between May and June 2014.
Mailychko, Andrey
It means that people over the age of 60 are fastest growing segment of Internet users relative to new users in other age groups.
Page 2: What Do Seniors Expect from Digital Technologies?

3.9 millionAmericans are reaching 65 years old this year

*source: Accenture survey 2014

Page 3: What Do Seniors Expect from Digital Technologies?

are online

60%

Page 4: What Do Seniors Expect from Digital Technologies?

are online

60% = 20+ millionseniors in the

United States alone

Page 5: What Do Seniors Expect from Digital Technologies?

*source: United Nations

growth each year

2%

Page 6: What Do Seniors Expect from Digital Technologies?

worldwide

8,1%

*source: World Bank Indicator

Page 7: What Do Seniors Expect from Digital Technologies?

2006 2007 2008 2009 2010 2011 2012 2013 20140

5

10

15

20

25

8.1

14.4

17.5

21.119.6

World US UK Germany Sweden

Population ages 65 and above (% of total)

*source: World Bank

Page 8: What Do Seniors Expect from Digital Technologies?

*source: Based on data from the CIA World Factbook

So old is Europe

now

Page 9: What Do Seniors Expect from Digital Technologies?

go onlineevery day

82%71%

go online3-5 times per week11%

*source: Pew Research Center

Page 10: What Do Seniors Expect from Digital Technologies?

Top 3 digital areas:

Healthcare Entertainment E-Learning

Mailychko, Andrey
!!!new flat icons
Page 11: What Do Seniors Expect from Digital Technologies?

Healthcare

is a main reason to go online for about 65% of seniors

Mailychko, Andrey
new flat icons (from previous slide)
Page 12: What Do Seniors Expect from Digital Technologies?

Self-care

Record management

Online communities

Healthcare|areas to grow

Online medical advisory

*based on McKinsey report 2014 and own survey

Page 13: What Do Seniors Expect from Digital Technologies?

Personalized

Mailychko, Andrey
new icons (1 - red, 2 - blue, 3 - green)
Page 14: What Do Seniors Expect from Digital Technologies?

Intuitive

Mailychko, Andrey
new icons (1 - red, 2 - blue, 3 - green)
Page 15: What Do Seniors Expect from Digital Technologies?

Affordable

Mailychko, Andrey
new icons (1 - red, 2 - blue, 3 - green)
Page 16: What Do Seniors Expect from Digital Technologies?

Entertainment

Page 17: What Do Seniors Expect from Digital Technologies?

Media content solutions

Entertainment | for seniors

Mailychko, Andrey
icon
Page 18: What Do Seniors Expect from Digital Technologies?
Mailychko, Andrey
Dash bid high resolution screenshot + insert in mockups (desktop+tablet+mobile)
Page 19: What Do Seniors Expect from Digital Technologies?

Entertainment | for seniors

Networking platforms

Mailychko, Andrey
icon
Page 20: What Do Seniors Expect from Digital Technologies?

E-Learning

Mailychko, Andrey
Digital healthcare has the potential to deliver popular, personalised, efficient and affordable patient services, and yet, the market isn’t growing fast enough to alleviate pressure on the NHS and local authorities
Page 21: What Do Seniors Expect from Digital Technologies?

$52 BWorldwide E-Learning

Market by 2016

8% Annual worldwide growth rate in 2015-2016

E-Learning|statistics

Page 22: What Do Seniors Expect from Digital Technologies?

Why?New things

Social community

Mental health

New job skills

Hobby

Mailychko, Andrey
Digital healthcare has the potential to deliver popular, personalised, efficient and affordable patient services, and yet, the market isn’t growing fast enough to alleviate pressure on the NHS and local authorities
Page 23: What Do Seniors Expect from Digital Technologies?

…and main reason is…

Page 24: What Do Seniors Expect from Digital Technologies?

flexibility

Mailychko, Andrey
icon
Page 25: What Do Seniors Expect from Digital Technologies?

easy access

flexibilityat home

own schedule

Mailychko, Andrey
icon
Page 26: What Do Seniors Expect from Digital Technologies?

E-Learning|trends

interactivity

personalization

video content

Mailychko, Andrey
icon
Page 27: What Do Seniors Expect from Digital Technologies?

interactivity

personalization

video content

Mailychko, Andrey
insert our app interface in mockup (desktop or laptop or tablet)
Page 28: What Do Seniors Expect from Digital Technologies?

? ?

Mailychko, Andrey
also new icons
Page 29: What Do Seniors Expect from Digital Technologies?

?Clean interface for

better user experience

Mailychko, Andrey
also new icons
Page 30: What Do Seniors Expect from Digital Technologies?

Clean interface for better user experience

Great content

Mailychko, Andrey
also new icons
Page 31: What Do Seniors Expect from Digital Technologies?

Model of cooperation

Mailychko, Andrey
infographics
Page 32: What Do Seniors Expect from Digital Technologies?

Opportunities for content owners Opportunities for content providers

Digitalization

Market coverage increase

Real-time monitoring

Forecasting

New monetization channels

Advanced analytics

Better content segmentation & distribution

Page 33: What Do Seniors Expect from Digital Technologies?

Why to reconsider seniors as your customers?

Fastest growing users’ group

Solvent consumers

A lot of business opportunities

Mailychko, Andrey
Mailychko, Andrey
60% of U.S. Seniors are online, which equates to more than 20 million online seniors in the United States alone
Mailychko, Andrey
Also, the study showed that 59% have made an online purchase within the last 3 months
Mailychko, Andrey
P.S. Methodology of Accenture researchAccenture conducted consumer research with 10,730 adults across 10 countries (United States, Australia, Brazil, Canada, Italy, Spain, Norway, Japan, Singapore and the United Kingdom), including 354 U.S. seniors (ages 65+) receiving Medicare benefits, assessing their perceptions of using technology to manage their health. The survey was fielded between May and June 2014.
Mailychko, Andrey
It means that people over the age of 60 are fastest growing segment of Internet users relative to new users in other age groups.
Page 34: What Do Seniors Expect from Digital Technologies?

Have any questions or ideas?

Page 35: What Do Seniors Expect from Digital Technologies?

www.oxagile.com

you are very welcome!