How Ducatt improved the shopfloor user experience with SAP Screen Personas

and Powerlists

Luc Poncelet Project Manager Ducatt

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Wouter Hanson Partner TheValueChain

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Agenda

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AGENDA  

About  Duca*  The  ERP  V2  project  UI  highlights  Summary  &  lessons  learned  Q  &  A  

  Founded in January 2011   Spin-off from EMGO, light bulb manufacturer for Philips and Osram  Dedicated Ultra Clear Anti-reflective Thin and Toughened solar glass Facts  &  figures  160  employees  

2  parallel  producFon  lines  with  2  secFons  (hot/cold)  each  

24/7  business  -­‐  reliability  is  key  

Ducatt

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With  a  100%  focus  on  SAP-­‐centric  environments,  we  OPTIMIZE  THE  WEAK  LINKS  in  your  value  chain,  improve  your  organizaFon’s  overall  PERFORMANCE,  and  ACCELERATE  VALUE  creaFon.  

+70  experienced  SAP  consultants  

Best  pracFces  and  E2E  soluFons  

Process  efficiency  •  Ready-­‐to-­‐use  process  opFmizers  •  Cloud  soluFons  •  User  experience  •  Process  orchestraFon  &  integraFon  •  Targeted  customised  so[ware  

ApplicaFon  &  system  management  

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The ERP V2 project

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Finance  &  Controlling  General  ledger  

Fixed  assets  

Accounts  payable  

Accounts  receivable  

Credit  management  

Period  end  closing  

Cost  center  accounFng  

ProducFon  cost  center  planning  

Product  cosFng  

Profitability  analysis  

Sales  &  DistribuOon  

Stock  sales  

QuotaFons  

Complaints  &  credit  notes  

Delivery  plans  &  grouped  inv.  

Export  &  closing  

Purchasing  

Contract  management  

Supplier  quality  mgmt  

OperaFonal  purchasing  

Inventory  Mgmt  

Stock  movements  

Warehouse  mgmt  (RF)  

Maintenance  

Repairs  

PrevenFve  maintenance  

Refurbishment  

TransportaOon  

TransportaFon  management  

Transport  cosFng  

ProducOon  

Produce  to  stock  

ProducFon  planning  

Third  party  processing  

Quality  management  

Batch  management  

Interfaces  TIS  &  Lisec  

USABILITY  

USABILITY  

RELIABILITY  

UI improvement areas

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AREA   CHALLENGE   TOOLING  

TransportaOon  planning   No  transport  route  based  planning  taking  into  account  open  sales  orders,  open  deliveries,  open  transports  

POWL  –  transport  planner  

ProducOon  execuOon   Paper  based  instrucFons,  no  real-­‐Fme  informaFon  

POWL  –  real-­‐Fme  producFon  cockpit  

ProducOon  order  confirmaOon  

Standard  SAP  confirmaFon  screens  to  complex  and  error  prone  for  shi[  personnel  

Screen  Personas  &  Theme  Designer  –  easy  order  confirmaFon  

Create  new  transport  

Start  picking  

Route-­‐based  

Transportation cockpit

Transportation cockpit

List  with  operaFons  (containing  work  instrucFons)  

View  on  ProducFon  Order  BOM  with  required,  consumed  and  open  quanFty  

Material  classificaFon  linked  to  correct  operaFon  &  operaFon  free  text  

Status  of  order  and  operaFon  (with  check  on  quanFFes)  

Real-time production cockpit

Easy order confirmation

  Simplified production order confirmation screen   Integrated in NWBC (new!)

Extra  fields  for  operator  

Default  to  packaging  quanFty  

Easy order confirmation

  Foolproof controls embedded in logic

Summary

  EHP6 •  NWBC maturity

  Screen Personas (V2.0) •  Easy prototyping •  Integration in NWBC increases unified look & feel

  Advantages •  Lower cost of implementation •  Lower TCO •  Increased user adherence

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Lessons learned

Explore the legacy “Z”  Often related to wrong use, insufficient knowledge, … but every once in a while there’s a “hidden gem”

Pitfalls   Budget creep

•  only when users see potential of POWL and Screen Personas, they get in the right mindset

 Go easy on the self-service

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Q & A

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Thank you!

Q & A