https://flic.kr/p/e2Kp5x A question of deliverables and other such stuff Kirsty Burgoine - @kirstyburgoine

https://flic.kr/p/7CxM1P

Audience Participation...

https://flic.kr/p/cLfmTd

Deliverables. https://flic.kr/p/e2Kp5x

Olden Days Now

Discuss Plan Design Build Job Done! Project Workflow in Olden Days

2010 - Freelance Olden Days

https://flic.kr/p/8XqJLK - with added cats by ME

2012 2010 - Freelance

Responsive as Default.

https://flic.kr/p/6YFrRH

disclaimer...

Disaster Parakeet is the ultimate Badass. ~ grin!

2012 Approach 1 2013

1. Tell Them Nothing!

SURPRISE!!!

Clients were very happy Didnt need to change my workflow at all Advantages of this approach:

No planning for mobiles / steep learning curve for me :( Additional time / costs Dis-advantages of this approach:

2012 Approach 2 2013 2014 The Future

2. Promise Nothing.

https://flic.kr/p/8MZdJK

Client still kn I could plan wClients were happy - they still knew what to expect for desktop Didnt need to change my workflow much Could increase timescales and costs Advantages of this approach:

Dis-advantages of this approach: The client had no idea what to expect the mobile version to look like or any understanding of how it would work.

Approach 3 2012 2014 The Future 2013

3. Straight to the Code!

Drastic action

New Project Workflow... + Discuss Build Plan Job Done! Discuss

http://theoatmeal.com/comics/design_hell

http://theoatmeal.com/comics/design_hell

Actual Comments Im concerned about the number of straight lines, could you use this blue map marker instead?

Actual Comments Ive sent you some designs I think would work but I dont have Photoshop so Ive done them in Excel

Able to get the data in at a very early stage Advantages of this approach:

Dis-advantages of this approach: No deliverables so the client didn't trust what I was doing

Peek-a-boo ~ grin!

2014 20132012 Now The Future

A More Practical Approach.

My Current Project Workflow Discuss Plan Job Done!Design Build Plan Design Design Build Discuss Discuss

https://flic.kr/p/bBqABo I show them my ideas...

Lessons learnt Trust between you and the client is even more important now. It needs to be nurtured.

Lessons learnt Plan and budget properly for the time needed - Surprises are never a good idea.

Lessons learnt Set expectations for all aspects of the project from the beginning.

Lessons learnt Dont leave the client to their own devices.

Lessons learnt If you cant provide clearly defined deliverables, still show them your ideas. Dont leave the client to their own devices.

Lessons learnt a more personal one Make less gigantic decisions or at least plan them better!

Kirsty Burgoine @kirstyburgoine Icons and robot dude by @stina_jones Thanks.