10
Unconventional Content & Quality Lupe Gervas 1

Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

Embed Size (px)

Citation preview

Page 1: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

Unconventional Content & Quality

Lupe Gervas

1

Page 2: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

“EVERY SENTENCE IS A STORY”

2

Page 3: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

3

Page 4: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

Every sentence is a story

5 words

3 linguists - 3 hours - 3 days$1.4

0

Page 5: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

+50% of the localization workload+50% of the cost

• Content: thousands of genres, hundreds of show and movie titles, taglines, synopses, marketing content...

5

When unconventional is the norm

Page 6: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

• Internal linguists + freelancers + Internal QA.

• Freelancers = consistent resources.

• Lower cost, better quality, less LQA.

6

Quality starts with translation

Page 7: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

Other benefits

• Collaboration.

• Pride and responsibility in their work.

• Other teams leverage resources. 7

Page 8: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

• Recruiting and paying freelancers.

• MSAs and legal contracts.

• Manage resources and quality long term.

8

But, nothing is perfect…

Page 9: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

Measuring unconventional content

• Scorecards/Quality reports/Internal QC/Jiras

• Unconventional metrics•• Marketing campaign success• Social impact (Facebook, Twitter…)

9

Page 10: Quality Evaluation of non-conventional content (Guadalupe Gervas Pabón, Netflix)

Thank You

10