PERSONAL SKILLS

NEGOTIATING

• FOR WHAT REASONS DO WE FAIL TO AGREE WITH OTHER PEOPLE?

-SEPARATE PEOPLE FROM PROBLEM

-FOCUS IN INTERESTS NOT POSITIONS

-GENERATE OPINIONS BEFORE MAKING DECISIONS

-AGREE ON SOLUTION CRITERIA

ASSERTIVENESS

• HOW IS OUR BEHAVIOUR TOWARDS OTHER PEOPLE?

-STRESS, NEGATIVITY, WEAKNESS…?

MAKE A NEEDS-GOALS LIST!

CONFIDENCE

• BE POSITIVE

• EYE CONTACT

• CLEAR VOICE

• GESTURES

COPING WITH PRSSURE

• WHAT ARE THE SOURCES OF PRESSURE AND STRESS?

• WHAT IS IMPORTANT IN MY LIFE?

• WHAT IS CHANGING?

• WHAT IS EXPECTATIONS?

• DO I EXPERIENCE STRESS?

• HOW DO I REACT TO STRESS?

COPING

• REMOVE CAUSES

• FIND A BETTER WAY TO DEAL

• EXERCISE AND KEEP FIT

• SEEK HELP

WHAT CAN YOU DO DIFFERENTLY?

REFLECTING ON YOUR EXPERIENCE

• DO YOU REFLECT?

• ADVANTAGES AND DISADVANTAGES OF REFLECTION

• WHY DO WE NEED TO REFLECT?

• WHAT DO WE NEED TO REFLECT?

-DIARY

-BEING CRITICAL

-REPETITION

MOST IMPORTANTLY

ACTION PLANNING

USING INFORMATION WISELY

• ANALYSE THE TASK WISELY

• SUMMARIZE

• USE WIDE RANGE OF REFERENCES

• DETAILS- SUPERFICIAL VERSUS DETAILED

• CREATE RESEARCH QUESTIONS AND ANSWER ALL

TAKING NOTES

• WHAT IS THE AIM OF NOTE-TAKING?

• HOW DO YOU SELECT INFORMATION?

• HOW DO YOU RECORD INFORMATION?- LINEAR, PATTERNS, VOCAL, VISUAL

ORGANISATIONAL SKILLS

• HOW DO YOU SPEND YOUR TIME?

• WHAT DO YOU WASTE YOUR TIME FOR?

• HOW IS YOUR WORKPLACE? ORGANISED OR MESSY

• DO YOU HAVE LOTS OF WORK ACCUMULATING?

• WHAT ARE YOUR TARGET TO DO’S?

PRIORITIZATION• WHAT IS THE MOST IMPORTANT? – DO IT FIRST

• SET REWARDS FOR COMPLETING TASKS

• ALLOW TIME FOR EMERGENCIES

• TIMEWASTERS? SOCIALIZING/PHONE/INTERNET

• HAVE A PEACEFUL WORKING ENVIRONMENT

STRENGTHS

• WHAT ARE YOUR SKILLS?

• FEEDBACK IS IMPORTANT

• CAN YOU ORGANISE?

• CREATE AN ACTION PLAN!

ORAL PRESENTATION

• HAVE CLEAR AIMS

• KEEP TO TIME

• VISUALLY ATTRACTIVE

• INVOLVE THE AUDIENCE

• BE CONFIDENT

• ALLOW QUESTIONS AND DISCUSSION

AUDIENCE

• LINEAR- LECTURE

• CIRCLE-DISCUSSION

• OVAL-MEETING

NERVOUSNESS

• REHEARSE

• REMEMBER THAT EVERYONE FEELS THE SAME WAY

• THINK THE WORST POSSIBILITY AND BE PREPARED TO THAT