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Dr Adam Richards explains the FRC Group's approach to impact measurement and analysis and how it influences internal decision making in the organisation.
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Established as a furniture charity in 1988
To run businesses that create profits and opportunities to change the lives of people living in poverty and unemployment
Adam Richards [email protected]
‘We do good things’
15 years of social measurement & reporting
Started SROI journey in 2006/07
First set of integrated accounts 2013/14
Development of social
value budgets
Approach to measurement
Using SROI principles to construct forecasts of social performance
Based on KPI’s & social mission
Consistency of proxies & assumptions
Practical examples; ILM training programme Measure outcome of jobs
Short-term work-exp. programme
Measure outcomes of; jobs, improved confidence to find work, increased general confidence, value of volunteering
Improved learning & decision-making
Improved stakeholder relations
Increased employee cohesion
Understand what works & what doesn’t
Identify where improvements are possible
Decide where to invest resources
