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Exchanging Incident Management Data
A Practical Approach
Leo van den BergUniversity of Valencia
AGENDA
• Traffic Incident Management• Interoperability issues• Projects• Situation Awareness?
ITraffic Incident Management
Traffic Incident ManagementWhy?
• Over 1.2 million people die each year on the world’s roads
• Between 20 and 50 million suffer non-fatal injuries
• Fifth leading cause of death by 2030 (WHO)
Traffic Incident ManagementDefinition
• “a planned and coordinated process to detect, respond and remove traffic incident and restore traffic capacity as safely and quickly as possible” (FHWA)
• + “ …ensure safety for emergency services and road users and control the damage..” (Dutch DOT)
Traffic Incident ManagementNetherlands: Why?
• Traffic accidents and delay cost €10.4-13.6B/year • Delay alone costs €2.8-3.6B/year. • Delay attributable to incidents: 12% of this, ie
€336-432M/year. • IM is estimated to avoid €100-130M in social costs
compared to an annual investment of €27M
Traffic incident ManagementWhat ?
RESEARCH
Traffic Incident ManagementWho?
Traffic Incident ManagementWho’s involved?
9
1%9%
90%
Incident scale distribution
Crisis/Disaster (ALL)Complex Incident (DEPENDS)Routine incident
IIInteroperability Issues
Traffic Incident ManagementComplex environment….
LegalBoundaries
OrganizationalRestrictions
TechnicalSupport
Is it allowed by
law ?
Support tools ?
Private & Public ,,,
Semantics
Do we talk the same
“Language”
IDABCInteroperable Delivery of European eGovernment Services to public Administration,
Businesses and Citizens
Defines the following 3 interoperability aspects:1. Organizational interoperability, which is concerned with
modeling business processes, aligning information architectures with organizational goals and helping business processes to co-operate, and
2. Semantic interoperability, which is concerned with ensuring that the precise meaning of exchanged information is understandable by any other application not initially developed for this purpose, and
3. Technical interoperability, which is concerned with the technical issues of linking up computer systems, the definition of open interfaces, data formats and protocols, including telecommunications;
Traffic Incident ManagementProcess (Accident + Victims)
Traffic Incident ManagementBPS location (Dutch)
Traffic Incident ManagementCommunication
Police Region 1
Police Region 2
IIIProjects
Traffic Incident ManagementProjects
eCallproject
IM4Uproject
UDLSproject
Traffic Incident ManagementPilot IM4U
• Demonstration of technical feasibility of exchange
• Cooperation between a Regional Traffic Control Centre, National Police, Regional Emergency Centre (EC) , Towing Foundation
• Simple one-direction messaging from EC (eMail)• Map-based information distribution
Traffic Incident ManagementPilot eCall (Xpose-based)
• Demonstrate two-way information exchange • Regional Traffic Control Centre, 112 , Regional
Emergency Centre , National Police,• Map-based eCall message reception• Map-based Incident Overview(s)• Mobile Phone users • Operator Decision Support
Traffic Incident ManagementImplementation project UDLS (Xpose-based)
• Harmonize Incident (Management) Data & User-Interface• First pilot with 2 Regional Traffic Control Centres March
2013• National implementation October 2013• NO Map based interface (!)• NO information exchange (!)• NO mobile users (!)• NO Decision support (!)
IVSituation Awareness?
Situation AwarenessDefinition
“Situation awareness involves being aware of what is happening in the vicinity, in order to understand how information, events, and one's own actions will impact goals and objectives”
Wikipedia
23
Situation AwarenessWhy?
Could make Incident Management really rock!
12-09-14
Situation Awareness Only on the Drawing board…
