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Establishing a clear mission – FROM MARTYRE’S CROWN TO AGILE TEAM WORK
Johanna Lindvall & Petra Svensson
Where we come from…
8 faculties Founded in 1666
Academic freedom – administrative freedom
Central administration = low trust
IT – name a system, and we have it!
# 1. Pioneering spirit
Grassroot Initiatives
No budget? OK, since it’s important!
Grassroot Initiatives
Anyone can join!
Special features? Sure. Let’s build it!
Ad hoc decisions
Yes we can!
# 2. Crisis & Despair
Support hell
We don’t have time!
No development
Heads above water NO!
That’s impossible!
No-one understands us…
#3. Sidestepped
Time for reflection
Sidestepped!
Focus on delivery
Released from impossible task
# 4. Establishing a clear mission
Figures & facts
Neutral alternatives
No action before formal decision
Not advocating
Tangible examples and concequences
Relevant level for each decision
Alternative 1 ”No corporate CMS”
Alternative 2 ”Corporate CMS offer”
Corporate websites Department and faculty websites
Corporate websites
Department and faculty websites
Technical platform delivered x - x x Server and application management x - x x Compliance to official directives, e.g. IT security, accessibility x - x x
Design templates implemented x - x x Continous development x - x x
User support x - x x CMS training x - x x Technical support and incident management x - x x
Corporate websites Web infrastructure
# 5. Models & tools for agile teamwork
Included in the offer: - Basic functionality and
design templates - Training in Drupal
- IT- and User Support
- A technical platform, continously updated
- The opportunity to submit
requests for change
To get a website, the department has to: - Assign a website owner,
responsible for the content and for allocating relevant resources
- Assign an operational manager for the website
Requirement specification done
Waiting for test
Not yet discussed
Order placed
Not prioritised
Checklist ”Go live”
Checklist ”Create site”
Standard emails
Manual Aegir
Bring cake!
Lessons learned • Internal processes – don’t think it all out in advance;
start doing!
• But – plan your stakeholder management in great detail! (it costs to make mistakes in the limelight!)
• Document roles, responsibilities, processes – but let them be living documents, updated on the run!
• Don’t try to save the world – embrace your inner bureaucrat!
