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Enterprise Risk Management Andre Knipe

Enterprise risk management

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Enterprise Risk Management

Andre Knipe

ACTIVITY 1.1

2

Individual exercise (30 min)

Risk in your work environment

Participants volunteer to inform plenary

Debrief

Operational … Risk … Management

3

ACTIVITY 1.2

4

Group exercise (20 min)

What risk?

To the mouse (external factors)?

To the cat (organisation)?

To the environment (environmental influences)?

To the people in the house (consumers / customers /

society)?

Risk Management?

5

ACTIVITY 1.3

6

Group exercise (20 min)

Risk to people, animal, goods?

How to minimise risk?

ACTIVITY 1.4

7

Group exercise (20 min)

Availability of vehicles: organisation of your choice

What is the risk?

How to minimize?

How to assess success / failure?

Total Risk Management Focus

Financial - Risk of capital

Operational –Operational failure

Programme –Managing change

Strategic – Market changes

8

Why Risk Management?

9

Cost

Schedule

Technical performance

Evolution of Risk Management

10

Ancient Risk

Management

20th Century Risk

Mgt

21th Century Risk

Mgt

Comprehensive Risk Management

11

PFMA

MFMA

TRs

Planning and

Organizing

RMP

Risk Mgt

Plan

Risk Board

Process

Policy and

GuidanceTools & Training

Risk

Identification

Risk

Mitigation

Plan Implementation

Risk

Mitigation

Planning

Risk

Analysis

Risk

Tracking

• Integrated and Stand-

Alone Risk Mgt ToolsLik

elih

ood

Consequence

1

2

3

4

5

1 2 3 4 5

Risk & Risk Management Defined

12

Risk

=

Uncertain future events that could influence the

achievement of the objectives of a public institution

Risk Management Fundamentals

13

What is Risk?

The impact of uncertain future events that could influence

the achievement of an organisation’s objectives

Risk creates uncertainty and makes planning difficult

Risk Management Fundamentals

14

What is Risk?

Risk directly impacts on the service delivery objective of

public and private entities, because it manifests as the

chance of a loss due to adverse events:

Interruptions to service delivery and loss of revenue (income

statement, liquidity)

Consequences of loss of revenue on sustainability (balance

sheet, performance against budget, funding position)

Perceptions of stakeholders (reputation)

Risk & Risk Management Defined

15

RISK MANAGEMENT – page 11

A continuous, pro-active and systematic process,

effected by a department’s executive authority,

accounting officer, management and other personnel,

applied in strategic planning and across the

department, designed to identify potential events that

may affect the department, and manage risks to be

within its risk tolerance, to provide reasonable

assurance regarding the achievement of department

objectives.

Definition of Risk Management

16

A comprehensive and systematic

approach aimed at identifying,

measuring and controlling

an entity’s exposure to accidental loss,

theft and liability involving human,

financial, physical and

natural resources

Risk Management Fundamentals

17

What is Risk Management?

Risk Management focuses on the ability of the

organisation to meet objectives in the future by identifying

risk and making decisions to manage these risks

Risk Management starts with the strategic planning

process

ACTIVITY 1.5:

18

Group exercise (30 min): feedback to plenary

Interrogate the definition: what do you see?

Risk Management Fundamentals

19

What is Risk Management?

Risk Management is a dynamic, ongoing assessment,

decision-making and implementation process that is

integrated with management activities

Risk Management uses instruments such as financial

market transactions, insurance, control processes,

strategy/product changes, research/intelligence, risk

shifting to control, eliminate or reduce risk.

Risk Management Process

20

Structured approach for incorporating risk

management into daily, broader management

process

More than just an exercise of risk avoidance

Rather about identifying opportunities for avoiding or

mitigating losses

Risk Management Process

21

Phases in Risk Management Process:

Risk Identification

Risk Assessment

Risk Response

Risk Control

Risk Financing

Context +

PhilosophyIdentify

Risks

Measure

Risks

Desired

Results

Develop

Solutions

Choose

Strategy

Execute

Strategy

MonitorEvaluate

Adjust

Components of Risk Management

22

Control environment

Objective setting

Risk identification

Risk assessment

Risk management strategy

Information & communication

Control Activities

Monitoring

23

A Framework for Risk Management

Source: Enterprise Risk Management — Integrated Framework,

Committee of Sponsoring Organizations of the Treadway Commission.

Governance structure

Risk Management Philosophy + Risk Appetite

Oversight

Values, ethics

Human Capital-Skills, experience, training

Delegation of authority

Internal:

Infrastructure

Personnel

Process

Technology

External:

Political

Economic

Social

Technological

Environment

Techniques

Qualitative + Quantitative

Likelihood + Impact

Linkage between risks – Portfolio View

Avoidance

Reduction

Sharing

Acceptance Policies and Procedures

Operational Review and Audit

Approval framework

Reporting

Verification and reconciliations

Segregation of duties

Internal and External

Formal and Informal

Communication Methods

Accurate, Timely, Relevant

Share learning and insight

Ongoing, continuous process

Self-Assessments

Independent monitoring and evaluation

Adapt to changes

Improve practices

Align with best practice

Strategic Plan, Business Plan, Budgets

ACTIVITY 1.7:

24

Group exercise: feedback to plenary

Divide 8 topics between groups

Relevance of Risk Management

25

Align with objectives

Introduce into existing strategic planning &

operational practices

Communicate departmental directions

Include as part of performance appraisals

Continue to improve control & accountability systems

& processes

Relevance of Risk Management

26

Why focus on risk management? Is it not common

sense? We know how to run our business!

Focus has traditionally been on historic measures

with some forecasting of the future:

Annual budgets, actual and variance

Mainly audit/financial risk focus

Relevance of Risk Management

27

High levels of uncertainty in the internal and external

environment warrant greater effort in managing risk:

PESTLE - Political, Economic, Social, Technological,

Legal Environmental

Effect of external factors becoming more pronounced

Not only budget (financial), but all business and

operational risks - integrated

Requires more structured approach with frequent reviews

of risk

Need to be more forward looking and proactive

Relevance of Risk Management

28

Legislative/regulatory/stakeholder pressure

Constitution

PFMA & MFMA

King II/King III

Best Practise

Benefits of Risk Management

29

Identify & manage of risks

Identify & implement cost-effective, integrated

responses

Minimise operational surprises, costly & time-

consuming litigation and unexpected losses

Benefits of Risk Management

30

Rationalise capital & financial resources

Continuity of service delivery

Enhance accountability & corporate governance

processes

Achieve greater openness/transparency in decision-

making & ongoing management processes

Benefits of Risk Management

31

Enhance accountability & corporate governance

processes

Achieve continuity of service delivery

Avoid unnecessary wastage

Achieve openness/transparency in decision-making

& ongoing management processes

Delivering what we should?

32

Regulatory Framework: International

Instruments: Basel II Accord

33

Second of the Basel Accords

“Basel Committee on Banking Supervision”

Reps from central banks & regulatory authorities of

several EU countries

Recommends to member states for adoption in local

law

Basel II Accord (cont)

34

How much money must banks keep aside to guard

against financial & operational risks?

Banks hold capital reserves appropriate to lending /

investment risks (protect solvency) NB!! Liquidity??

The higher risk, the higher amount to hold

Case Study: Barings Bank (1762–1995)

35

Oldest merchant bank in London

1995: Nick Leeson lost 827 million Pounds through

speculation

Leeson held 2 positions: reported to himself

Internal auditing at fault: absence of oversight

“How could this happen?”

Regulatory Framework – Legislative

Requirements

36

Policy should include:

“the accounting officer for Volta River Authority …

has and maintains :

Effective, efficient & transparency systems of financial

and risk management and internal control; and

A system of internal audit under the control & direction of

an audit committee…”

Legislative Requirements (Cont.)

37

“An employee in VRA, … :

Must ensure that the system of … and internal

control … is carried out within the area of

responsibility of that employee”

Legislative Requirements (Cont.)

38

“The accounting officer must ensure that a risk

assessment is conducted regularly to identify

emerging risks of VRA. A risk management strategy,

which must include a fraud prevention plan, must be

used to direct internal audit effort and priority, and to

determine the skills required of managers and staff

to improve controls and to manage these risks. The

strategy must be clearly communicated to all

employees to ensure that the risk management

strategy is incorporated into the language and

culture of VRA.”

Legislative Requirements (Cont.)

39

“The Board as a whole (collectively), as well as each

of its directors individually, carries the ultimate

responsibility for the company’s risk management

strategy and for whatever goes wrong in it.” (Romani

Naidoo, 2002, Corporate Governance)

Regulatory Framework: Other sources

40

Protocol Against Corruption: SADEC, 2001

Legislation/policy that deals with unlawful activities

“Financial Services Board”: controls financial

services industry

Revenue Services Legislation/policy

41

Key Risks associated with In-

effective Risk Management

Inappropriate internal controls

Risk management not incorporated in

organisation’s culture

Reactive responses, not pro-active

Inadequate plans

Inappropriate controls

Changing/new risks not considered & managed

ACTIVITY 2.1

42

Examples from practice: 4 Groups (30 minutes)

Each group chooses any two below

Inappropriate internal controls

Risk management not incorporated in organisation’s

culture

Reactive responses, not pro-active

Inadequate plans

Inappropriate controls

Changing/new risks not considered & managed

Creative risk taking is essential to success in any goal where the

stakes are high. Thoughtless risks are destructive, of course, but

perhaps even more wasteful is thoughtless caution which prompts

inaction and promotes failure to seize opportunity.

- Gary Ryan Blair

Behind the regulatory framework:

Importance of Risk Management

44

Creation of optimal working environment

Fewer accidents

Greater productivity

Higher staff morale

Costs of losses reduced

Decisions taken under differing conditions of

certainty: legal framework gives some stability

Risk Management Process

45

Phases in Risk Management Process:

Risk Identification

Risk Assessment

Risk Response

Risk Control

Risk Financing

Context +

PhilosophyIdentify

Risks

Measure

Risks

Desired

Results

Develop

Solutions

Choose

Strategy

Execute

Strategy

MonitorEvaluate

Adjust

46

A Framework for Risk Management

Source: Enterprise Risk Management — Integrated Framework,

Committee of Sponsoring Organizations of the Treadway Commission.

Governance structure

Risk Management Philosophy + Risk Appetite

Oversight

Values, ethics

Human Capital-Skills, experience, training

Delegation of authority

Internal:

Infrastructure

Personnel

Process

Technology

External:

Political

Economic

Social

Technological

Environment

Techniques

Qualitative + Quantitative

Likelihood + Impact

Linkage between risks – Portfolio View

Avoidance

Reduction

Sharing

Acceptance Policies and Procedures

Operational Review and Audit

Approval framework

Reporting

Verification and reconciliations

Segregation of duties

Internal and External

Formal and Informal

Communication Methods

Accurate, Timely, Relevant

Share learning and insight

Ongoing, continuous process

Self-Assessments

Independent monitoring and evaluation

Adapt to changes

Improve practices

Align with best practice

Strategic Plan, Business Plan, Budgets

47

Objective setting; Organizational context; Risk management context

Risk identification; What can happen? How can it happen?

Risk assessment; Measuring likelihood; Measuring impact; Establish the level of risk; Assess risks

Risk management strategy; Identify treatment options (strategy); Evaluate treatment options; Implement recommendations

Information/communication

Control activities

Monitoring and evaluation

CO

NTR

OL

ENV

IRO

MEN

T

ACTIVITY 2.2

48

Components of risk management

Component 1: Internal environment

The purpose is to establish the current context of risk

management in your organisation

Prepare an overview/summary of the components of

risk management as applicable in your organisation

Present to the group

Formulating a Risk Management Strategy

49

R – Results

Are we achieving the desired

results for the risks we take?

I – Immunisation

Do we have the controls in

place to minimise the risk

losses?

K – Knowledge

Do we have the right people,

skills, culture and values for

effective risk management?

S – Systems

Do we have the systems to

measure and manage risks?

Also see p72-78 in the manual.

Formulating a Risk Management Strategy

50

Step 1: Establish the context

Step 2: Identify the risks

Step 3: Analyse the risks

Step 4: Evaluate and prioritise the risks / Assess

the risks

Step 5: Address the risks

Step 6: Monitor and review

Step 7: Documentation of the process

Operational Planning

51

Planning is “deciding in advance what to do, how to

do it, when to do it and who is to do it

Operational plans

Tactical plans

Strategic plans

The organisation’s mission

* Purpose * Premises * Values * Directions

Strategic objectives

Tactical objectives

Operational

objectives

Operational Planning Process

52

Planning to plan

Formulating a vision & mission statement

Scanning the external environment

Doing a market analysis

Determining all external opportunities and threats

Determining all internal strengths and weaknesses

Identifying strategic issues

Making choices

Establish priorities

Operational plans

Budgeting

Monitoring and evaluation

Main issues of operational plan before

execution

53

Determine responsibilities, time frames, cost

Practical execution often neglected as people

engage in academic debate

Link between Strategic & Operational

Planning

54

Vision

Mission Statement

Corporate Organisational Objectives

Functional (Operational) Objectives

Functional (Operational) Strategies

Long Term Operational Plan

Short Term Operational Plan

Formulating Strategies & Action Plans

55

Review: SWOT provide insight into efficiency of existing strategies

Strategy should convert weaknesses into strengths; threats into challenges

Identify 5 types of strategies: Offensive: exploit opportunities from a premise of strength

Developmental: convert weaknesses into strengths

Diversification: harness strengths to minimise impact of threats

Defensive: organisation is vulnerable; may require professional help for business re-engineering

Combination: harness advantages of each; circumstances will dictate

56

Objective setting; Organizational context; Risk management context

Risk identification; What can happen? How can it happen?

Risk assessment; Measuring likelihood; Measuring impact; Establish the level of risk; Assess risks

Risk management strategy; Identify treatment options (strategy); Evaluate treatment options; Implement recommendations

Information/communication

Control activities

Monitoring and evaluation

CO

NTR

OL

ENV

IRO

MEN

T

Formulating Strategies & Action Plans

57

Environmental scan

5 types of strategies:

Offensive: exploit opportunities from a premise of strength

Developmental: convert weaknesses into strengths

Diversification: harness strengths to minimise impact of

threats

Defensive: organisation is vulnerable; may require

professional help for business re-engineering

Combination: harness advantages of each; circumstances

will dictate

Decide on (propose) an overall strategy

Objective Setting

58

Break each strategy down into strategic objectives

(narrowly defined area of achievement)

Objectives should include:

service delivery indicators;

indicate what is to be accomplished;

measures to quantify results

What to do:

Identify 5-10 objectives

Determine actions with responsibilities and time-frames to

achieve each objective

ACTIVITY 2.3

59

Component 2: Objective setting

Consider the process of objective setting in your

organisation (strategic planning, operational planning,

budgeting)

Also consider objectives in the following 5 categories:

Strategic

Operations

Reporting

Compliance

Safeguarding

Compile a 1-page document on how risk management

should be integrated into objective setting (planning)

Risk Management Fundamentals

60

Risk Identification

Start with Risk Register – listing of all risks

Examine all sources of risk

External – PEST

Internal – e.g. governance, ethics & values, infrastructure, HR

Techniques include:

Trends/Patterns

Surveys/Questionnaires

Brainstorming

Scenario analysis

Networking

Value at Risk (VAR) model

Boston Squares

“Bottom-up” risk assessment

ACTIVITY 2.4

61

4 Groups (30 minutes)

Component 3: Risk Identification

Compile a basic risk register, i.e. develop a template

Populate the risk register with some examples, i.e.

identify and list possible risks for the organisation

Classify the risks to make it easier

(This should eventually be done for each Division &

Business unit within the organisation)

REMEMBER

62

Risk Register = a “list of prioritised risks”

Risk Management Fundamentals

63

Risk Assessment (analysis) Start with Risk Register

Consider possible areas of risk impact

Risk ranking provides direction and focus – costs, resources, time

Consistent measurement techniques – quantitative

Lots of good judgement – qualitative

4 steps:

Quantify parameters (scoring system)

Apply parameters

Determine risk acceptance criteria (tolerance)

Determine risk acceptability & action to reduce risk

Identify the root cause of the risk

RISK REGISTER

64

This is a list of prioritised risks

See next slide: likelyhood & consequence?

Risk Assessment tool:

Consequence vs. Likelihood

65

Lik

elih

ood

Consequence

1

2

3

4

5

1 2 3 4 5

Step 1: Quantify the parameters

66

Example: Impact on cost

Score Impact Consequence

5 Catastrophic Leads to termination of the project

4 Critical Cost increase > 20%

3 Major Cost increase > 10%

2 Significant Cost increase < 10%

1 Negligible Minimal or no impact on cost

Example: Certainty of occurrence

Score Likelihood Occurrence

5 Maximum Certain to occur, almost every time

4 High Will occur frequently, 1 out of 10 times

3 Medium Will occur sometimes, 1 out of 100 times

2 Low Will seldom occur, 1 out of 1000 times

1 Minimum Will almost never occur, 1 out of 10 000 times

Step 2: Applying the parameters

67

Risk index = impact x likelihood

IMP

AC

T

5 5 10 15 20 25Risk index

Risk

Magnitude

4 4 8 12 16 20 20 - 25 Maximum

3 3 6 9 12 15 15 - 19 High risk

2 2 4 6 8 10 10 - 14 Medium risk

1 1 2 3 4 5 5 - 9 Low risk

1 2 3 4 5 1 - 4 Minimum risk

LIKELIHOOD

Step 3: Determine risk acceptance

68

Risk tolerance…

IMP

AC

T

5 5 10 15 20 25

4 4 8 12 16 20

3 3 6 9 12 15

2 2 4 6 8 10

1 1 2 3 4 5

1 2 3 4 5

LIKELIHOOD

4 8

3 6 9

2 4 6 8

1 2 3 4 5

15 20 25

12 16 20

12 15

10

Unacceptable risks

Acceptable risks

5

10

Step 4: Determine risk acceptability & what

action

69

Risk index Risk magnitude Risk acceptability Proposed actions

20 – 25 Maximum risk Unacceptable Take action to reduce

risk with highest priority,

accounting officer and

executive authority

attention.

15 – 19 High risk Unacceptable

10 – 14 Medium risk Unacceptable Take action to reduce

risk, inform senior

management.

5 – 9 Low risk Acceptable No risk reduction -

control, monitor, inform

management.

1 - 4 Minimum risk Acceptable No risk reduction -

control, monitor, inform

management.

ACTIVITY 2.5

70

4 Groups (30 minutes)

Component 4: Risk Assessment (plotting risks on the

matrix)

Consider the risk assessment tool that could be used

in your organisation

Develop/Refine the risk assessment tool

Use the risks identified & plot the risks by using the

assessment tool (as an example)

Risk Management Evaluation

71

Estimate the chance of occurrence or frequency for

each potential risk – probability that a loss will occur

Estimate the severity of the loss which is the highest

possible degree of injury or damage to a person /

property item

Risk Management Evaluation

72

The measurement of risk

is not an easy step;

it is the most difficult and

least precise step

in the art of risk management

Risk Management Fundamentals

73

Risk Management Strategy (response)

Addressing the risk

Management select a response that is expected to bring

risk likelihood & impact within the organisation’s risk

tolerance level

Categories of avoidance, reduction, sharing, acceptance

Refer back to risk assessment tool

Risk Management Model to

Evaluate/Prioritise risk

74

Low (CI<50%) Medium (50%>CI<80%) High (CI>80%)

Significant

Must monitor impact

and likelihood.

Manage if

likelyhood increases

beyond threshold.

Must manage and

monitor risks

Extensive

management

essential

Moderate

Risks may be worth

accepting with

monitoring

Management effort

worthwile

Management effort

required

Minor Accept risksAccept, but monitor

risks

Monitor. Manage risk

if size of risk is

above acceptable

threshold

Risk Management Actions

Likelihood

Imp

act

/ M

ate

riali

ty

Ris

k M

an

ag

em

en

t A

cti

on

s

Address the risks

75

Tolerate, Treat, Terminate, Transfer

…or…Im

pact

Reduce Terminate

Accept Transfer

Likelihood

ACTIVITY 2.6

76

4 Groups (30 minutes)

Component 5: Risk Strategy (response

development)

Consider the existing (if it does exist) risk

management model

Review the effectiveness & appropriateness of risk

responses (strategies)

(This model will be used by each Division &

Business unit within the organisation; units have to

develop their own specific responses to their specific

identified risks)

Risk Management Fundamentals

77

Control Activities

Policies and procedures that help ensure that the risk

responses, as well as other entity directives, are carried

out

Occur throughout the organisation, at all levels and in all

functions

Include application and general (internal) controls

Control Procedures

78

Policy & procedure

Reporting, reviewing & approving

Checking accuracy of records

Maintaining & reviewing control accounts

Comparing internal data with external sources of

information

Comparing & analysing financial results

Limiting direct physical access to assets

Context of Control

79

Should be capable of responding immediately to

evolving risks

Cost of controls must be balanced against benefits

System of control must include procedures for

reporting

System of internal control must be embedded in

operations (“inculcated”)

Internal Control Focus Areas

80

Segregation of duties

Accountability for resources

Reconciliations

Prompt & proper recording & classification of

transactions

Authorisation & execution of transactions

Documentation (policy & procedure)

Management supervision & review

Types of Controls

81

Access

Information

Management

Administrative

Application

Risk Management Fundamentals

82

Information & Communication

Management identifies, captures, and communicates

pertinent information in a form and timeframe that enables

people to carry out their responsibilities

Communication occurs in a broader sense, flowing down,

across, and up the organization

Document the process

Always document risk management

Accountability … reporting

Continuous improvement

ACTIVITY 2.7

83

4 Groups (30 minutes)

Component 6: Information and Communication

Use all the steps that you followed and document

(map) the risk management process

Develop a basic action plan for a risk management

awareness campaign in your organisation

Risk Management Fundamentals

84

Risk Management Monitoring & Review

Continuous monitoring of RMF & process

Updating of risk register

Collection, capturing & communication of pertinent

information

Employees need information to identify, assess & respond to

risk

Early warning (dashboard for Executive)

Effective communication – raise awareness

Risk responses are based on (internal) control activities

Appropriate & effective controls

Ongoing monitoring of risk & risk management

(Ex-post facto) Separate evaluations

Risk Management Monitoring

85

Evaluate on an ongoing basis

Determine loss prevention goals at the beginning of

each financial year, as well as programmes to

achieve those goals

Effectiveness of programmes to be expressed in

terms of:

estimated frequency and

severity of losses

Risk Management, Internal Control &

Performance Management

86

Mechanisms for controlling or minimising risks

Good controls can reduce

Poor controls can increase

Never completely eliminated:

Accepted as low, not worth further considering

Reduced to acceptable level

Relationship between Risk Management and

Internal Audit

87

Risk management and assurance is a collaborative

effort between risk management and internal audit

that includes the correct balance of responsibility

and independent oversight

Internal audit should never assume the functions,

processes or systems of risk management

Relationship between Risk Management and

Internal Audit

88

Risk Management Internal Audit

Risk Management Department Internal Audit Department

Business Areas, Shared Services External Auditors, Shared ServicesConsultants and Advisors Consultants and Advisors

Establishing risk management policies and

controls

Independent monitoring of risks, risk

management practices and controls

Implement risk measurement and reporting

systems

Validation of risk identification and management

tools and techniques

Assist business managers with the development

of risk capabilities and to development mitigation

strategiesPromoting a risk management culture and

developing common risk language

Generate, validate and circulate risk management

reporting

Review risk management reporting as part of

independent risk oversight

CRO chairs risk management committee(s)Risk manager(s) lead and participate in working

groups and teams

Resources

Oversight of risk management activities

Review and report on the effectiveness of risk

management practices - Risk based audit

Responsibilities

Participation in Risk

Management

Activities

Measuring Performance of Risk

Management Function

89

Measure against risk plan

Performance measurement of staff in Risk

Management Unit

Regular reporting – In-year

Annual reporting based on plan

Accuracy of risk identification and assessment – one

of indicators

Existence of policies and procedures

Accessibility of risk records

Performance on risks?

90

KPA’s of all managers to include risk management

KPI’s to detail risk management performance by

managers

Obviously core business of Risk Management

Unit/Committee in organisational structure

To be reflected as such

ACTIVITY 2.8

91

Develop risk management KPA’s for managers

At least 2 KPI’s for each KPA

Discussion

Good Governance

92

Role of good governance in RM

Compliance emphasized (remember regulatory

framework)

King I (1994) & II (2002): Organisations should be

good corporate citizens

Prevent loss, safeguard stakeholder interests

King III (2013)

Institutional Governance

93

Definition of Institutional Governance:

Embodies process and systems by which public

institutions are directed, controlled and held accountable

Describe systems/practices to manage information,

resources and processes of public institution

Institutional Governance

94

Elements of Institutional Governance:

Risk Management

Internal controls and internal control system

Performance management

Internal and external auditing

Reporting

Ethical conduct – Code of conduct

Accountability

Institutional Governance

95

Principles of good institutional governance:

Discipline – ethical conduct

Transparency

Independence

Accountability

Responsibility

Fairness

Social responsibility

Institutional Governance

96

Components of Institutional Governance:

Clear planning and direction

Appropriate and timely information

Sound resource management

Adequate controls

Institutional Governance

97

Management’s Institutional Governance

Responsibilities:

Effective evaluation of institution’s performance

Ensure that institution/staff act lawfully and comply with

government policies

Managing institution’s risk exposure

Ensure that stakeholder rights are not infringed

Institutional Governance

98

Test for weaknesses in Institutional Governance:

Checklist to be developed

Planning and direction

Appropriate and timely information

Sound resource management

Adequate controls

Institutional Governance

99

Checklist:

Planning and direction

Planning context

Strategic and Operational planning

Decision-making

Institutional culture

Appropriate and timely information

Ministerial direction and Government policy

External and internal reporting

Client interaction

Institutional Governance

100

Checklist:

Resource Management

Assets and liabilities

Human Resources

Information Resources (system)

Finances

Adequate controls

Internal controls

Risk management

Fraud prevention

Contract control

Institutional Governance

101

Accountability process in Public Sector:

Political Accountability

Statutory Accountability

Managerial Accountability

Practical Implications for

Risk Management

102

Pressure to meet risk management standards of corporate sector Responsibility to protects assets, utilise effectively

Implement risk based audit, risk management practise

Move from historic focus to forward looking focus

Skills/experience/resource shortage Outsourcing of audit function is common

Cannot outsource risk management responsibility, can only seek help

Often cannot set up dedicated risk department – embedded in line function responsibilities

Internal audit capability to monitor and review risk management practise – risk based audit

Sheer range of challenges How to prioritise and deploy limited resources? - Risk

Assessment!

Cost/benefit realities facing internal audit and risk management

Factors Governing the Risk Management

Decision

103

Governance & PlanningBusiness Plan

Risk Philosophy Risk Management PolicyRegulatory Environment

Risk ProfilingExposures

and Sensitivity

Organisational Risk andCompetitive Environment

Market/Business ConditionsFundamental and Technical

Context +

Philosophy

Context +

Philosophy

Context +

PhilosophyIdentify

Risks

Identify

Risks

Measure

Risks

Measure

Risks

Desired

Results

Desired

Results

Develop

Solutions

Develop

Solutions

Develop

Solutions

Choose

Strategy

Choose

Strategy

Choose

Strategy

Execute

Strategy

Execute

Strategy

MonitorEvaluate

Adjust

MonitorEvaluate

Adjust

MonitorEvaluate

Adjust • Risk Management Framework

Risk ManagementDecision

Manage/Mitigate/Accept/Transfer

Risk Management Best Practise

104

Drivers of successful risk management

Values and Culture should be aligned throughout the organisation

Organisational philosophy should be that everybody is a risk manager

Intellectual Capital a vital component

No substitute for technical knowledge, experience and knowledge of the business

Can be internally or externally sourced

Senior management and governing bodies must champion risk management

Open communication channels

Team effort – Working groups and committeesA silo mentality hides and

multiplies risk !

Risk Management Best Practise

105

Drivers of successful risk management (cont)

Use a common, simple language for risk across the organisation

Clear risk management function/responsibilities and coordination of overall risk management activities

Measuring and reporting on risk management performance

Formal documentation/frameworks Policies and procedures, Processes, Tools, Templates,

Reporting

Role of Internal Audit Involvement of Internal Audit in risk governance

structures/committees

Independent review of risk and risk management activities by Internal Audit

Training, mentoring, collaboration deserves a lot of attention

Key Implementation Factors

106

Organizational design of business

Establishing an ERM organization

Determine a risk philosophy

Survey risk culture

Consider organizational integrity and ethical values

Decide roles and responsibilities

Performing risk assessments

Determining overall risk appetite

Identifying risk responses

Communication of risk results

Monitoring

Oversight & periodic review by management