CDR - Claudio Dematté Research

Empowering organisations to embed the human side of Digital Transformation

Gianluigi Castelli

Director SDA Bocconi DEVO Lab

gianluigi.castelli@sdabocconi.it

www.sdabocconi.it

26.11.2015

Some experiences of ICT Transformation

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1997 – 2001

• Consolidation of ICT units

• Creation of a dedicated ICT team inside Fiat Auto

• Creation and spinoff of ICT service companies

2001– 2006

• From system driven to process driven

• Consolidation of IT & Network units

• Creation of IT unit at Group level

(Governance & Delivery)

2006– 2015

• Consolidation of 8 ICT units into one (2006-2009)

• ICT Transformation program (2010-2013)

• Eni Digital Enterprise Program (2013-…)

Transformation or Revolution?

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Companies and their economic value are more and more influenced by digital factors

There is a substantial difference of speed of adoption by consumer and companies

Innovation is driven mainly by the consumer market

Companies have not fully understood the impact of digital technologies yet

The impact on organisations is potentially huge

Some organisation roles have to be deeply revised

There is a lack of competencies (e.g. data science, but not only)

Est ce qu’il s'agit d'une

émeute?

Louis XVI, roi de France, 1789

Non, Sire, c'est une

révolution!

François Alexandre Frédéric de La

Rochefoucauld-Liancourt

x106 !!!Moore’s Law

The number of transistors in a dense integrated

circuit has doubled approximately every 2 years.

Kurzweil’s Law of Accelerating Returns

(LOAR)

Moore’s Law extends beyond microprocessors

and applies to any IT field.

Speed of change is increasing

We need a platform for change(*)

Capital & assets -> Ideas & information

Internal assets -> Leverage somebody’s else assets

Traditional power

(size, people, assets) -> Information based power

Hierarchy and structured

organisation -> Tribes and social knowledge

Incremental growth -> Breakthrough change

(quarter driven)

Linear speed -> 2n speed

Internal knowledge -> Crowd-everything

Organisation,

processes, procedures -> Disciplined disorder

(*) Inspired by: Platform for change, Stafford Beer, 1975

And our people???

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The caged communication

OrganisationHierarchy

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Bi-modalStart-up

Old / Maintenance

New constituency

Start-up

Bi-modal vs. Convergent organisation models

Convergent

Esigenze e requisiti

A story

iTeam – think tank

Collaborate with centers of excellence

The company social network

Imagine the future

Experiment

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