EENA 2016 - Mobile PSAPs and control rooms (3/3)

MOBILE

COMMAND AND CONTROL

MOBILE COMMAND & CONTROL

• In the past, all information was kept inside the control room.

• Information was given vocally to the field through vocal communication (radio)

• Information to other services through phone


• Today, information must be available instantly where it is needed :

• Inside the control room

• In the field to the resources

• To other services

• To Crisis centers


• First way to distribute information was to spread workstations almost everywhere.

• Today we have Internet access with secure communication

INTERNET ACCESS


• Our best example is our largest customer: French Gendarmerie.

They have a central server pool, located near Paris with 6’000 workstations spread all over French territories around the world, Metropolitan and Overseas.

At Charlie Hebdo terrorist attack, it jumped to 30‘000 workstations.

INTERNET ACCESS


• A next trend is mobile workstations. These can be Tablets or Smartphones.

• They are real workstations, individually notified

• They can be almost as rich as in the Control Room or much more simple, it depends on the service policy.

• Sometimes they are also able of auto dispatch.

MOBILE WORKSTATIONS


• Our best example is again French Gendarmerie. This year they will start adding 5’000 mobile and step by step reach 50’000 mobile workstations.

MOBILE WORKSTATIONS


• The last step is the mobile control room.

• Located in a vehicle, it can be simple or extremely well equipped.

• Normally, it is an extension of the control room. Information is shared between them.

• It is quite common in the US and in some parts of Europe, like for instance French Civil Defense.

VEHICLES


• In some cases, the mobile Control Room can start its activities without any network.

When communication is available, all data will be synchronized and vehicle and Control Room will work in harmony.

VEHICLES


• Some are light vehicles, able to be quickly on incident site.

• They have minimal equipment.

• Others have everything, but are much bigger and come on site later, but they are a complete Control Room extension.

VEHICLES


An example among our customers:GENEVA FIRE BRIGADE

• The objective is to share:

• Incident Call Cards

• Mapping

• Resource positions

• Tactical situations

• CCTV images

VEHICLES


• GENEVA FIRE BRIGADE





• This is also a Mobile Command Center and can be a multiservice one.

It can welcome several organizations (police, ambulance, etc.). For situational awareness, one truck wall is used to project a dashboard.

At this stage, we can use multiservice capabilities of our CAD product. So it will be possible to work on the incident in a multiservice way, displaying all information on the map.

VEHICLES


• In Crisis, mobile workstations around and inside the vehicle will provide a lot of information from the field.

• They will be used at Command & Control headquarter, but also at Crisis Management level.

VEHICLES




Technical description

• MAN TGL 12.240

• High: 3.62 m, Length 9.10 m, Width: 2.55 m

• Weight: 12t

• Cylinder: 6871 cm3.

• Engine Power: 240CV

VEHICLES


• 2 complete SAGA COMMAND & CONTROL workstations

• 1 Command Room with 11 places

• TETRAPOL Radio with telescopic telecommunication matte

• 360° CCTV at matte summit. Images are shared between truck’s workstations and Control Room.

• Siemens IPBX

• SAGA COMMAND & CONTROL workstations connected in 4G (but outside Internet)

• Power Generator 220 V

• UPS suppling power when rolling.

• When stopped, ability to connect to public power supply, if available

• Ability to create a Wifi network around the truck.

VEHICLES


• NEUCHÂTEL POLICE


• NEUCHÂTEL POLICE


• FRIBOURG POLICE


• FRIBOURG POLICE


• Mobile Control Room is part of the global process, which requests to have all needed information at any time and everywhere.

CONCLUSION


THANK YOUTECHWANRue de Cossonay 1941020 RenensSwitzerlandPhone: +41.21.785.02.80Mail: [email protected]: www.techwan.com

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Presentations & Public Speaking

EENA 2016 - Mobile PSAPs and control rooms (3/3)