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This is a presentation by Chris Cullis at the RUSI Resilience Conference 2014.
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SYSTEMS AND ENGINEERING TECHNOLOGY
Delivering Resilience, RUSI Resilience Seminar
13 – 14 November 2014
Delivering resilience: a joint approach
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
Why?Brings crosscutting, innovative research to meet practical need
What?A systems approach that help leaders make hard decisions about their resilience
What does it mean to you?
‘The big hairy problem’: what is resilience?
The ability of an enterprise to withstand adverse circumstances and continue to deliver, whether those circumstances areforseen or unforeseen.
� Bounce-forwards
� Threats and opportunities
� Solutions are bespoke and tend to be
long-term
� The combination of several or many
technology-level strands
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
� Some of it can be measured
“If you can’t measure it, you can’t manage it”Peter Drucker*
*Peter Drucker was a management consultant, educator, and
author. A leader in the development of management
education, he has been described as "the founder of
modern management".
Infrastructure: resilience needs and interdependencies
PeopleLeadership
Culture Right people
Right skills/capabilities
ProcessesRisk management
SafetySecurity
Information systems
Clear strategy
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
Right skills/capabilitiesTraining
Information flows
TechnologyAnticipate
AdaptLegislate
Invest
Information systemsBusiness continuity
IntegrateAnticipate
Environmental and ecological
Political
Infrastructure resilience: the problem
� Largely old, legacy technology
� Expensive to change
� Evolution of technology
� Political drivers and tensions
� Business need and tensions
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
� Resilience – there are some tangible elements, but the whole, is intangible
So, how can you convince a Board to invest?
Delivering resilience: our approach
Risk-based
High level approach
Contact across the organisation
Hierarchical decomposition
‘Deep dives’ as required
Dependency tree analysis
Mature consideration of outputs
RESILIENCE HIERARCHY / INFLUENCE DIAGRAM
Build top-down, Consider essential elements and challenges at each stage:
Keep in mind:
- Essential requirements
- Threats
- Vulnerabilities
- Impacts
- Options
FUNCTIONAL LAYER
RESILIENCE
INDICATOR
1b. Maintain
compliance
with regs
1b. Maintain
competitiveness
1b. Support from
investors and
shareholders
1b. Appropriate and
effective Incident /
Disaster preparedness
and recovery
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
Mature consideration of outputs
� What is it now?
� What should it be?
� What are the gaps?
� Where is it best to invest?
� Where can you save?
UNDERLYING STRENGTH -
RESOURCES AND ASSETS
Maintain
compliance
Effective
recovery from
regulatory
breaches
Appropriate
technical and
marketing
strategy
Realistic and
sound
business plan
Organisation
can deliver
Currently
competitive
and profitable
Efficient Innovative
Sound change
management
Appropriate
recognition of
need
Clarity of
options
Appropriate
choice
Effective
management
Systems
in place
Forward
looking
PeopleProcesses Infrastructure
Further
actionProtect Protect
The Clifton Suspension Bridge, Bristol
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
Perimeta hierarchical performance model of the Clifton Suspension
Bridge: providing a safe crossing service. Preserving its heritage.
Overallperformance
Safe crossingiconic statusHeritage and iconic status
capacityLoad
capacity Serviceability Governance Management
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
Resiliency
Sense of awareness resourcefulness
Overwhelming resourcefulness
Methodology to analyse and measure
performance and resiliency
visionClarity and
vision
Delivering resilience: what next?
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
What after that?
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
Delivering resilience: final thoughts
� Resilience is about coalescing a range of disparate functions to deliver an effect – it’s complex
� We have built a sound theory that decomposes the problem, have
demonstrated it and are evolving it further
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
� We can help leaders at all levels make hard decisions to improve the
resilience of their operation
What does that mean for you?
Professor Colin Taylor
www.bris.ac.uk/cabot
© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY
Chris Cullis, Security and Resilience Business Manager
www.bris.ac.uk/cabot
www.fnc.co.uk