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great
• Top 10 agency in North Texas
• Largest agency in Fort Worth (capitalized billing)
• Integrated agency specializing in advertising, PR,
social media, interactive, video and media
Meet the @BalcomAgency
#socialFTW
Meet the Social Bs
#socialFTW
Mendy Sass
aka Wild Card
@MendySass
Lauren Turner
aka Ascender
@LaurenAshleyTX
1
2
3
Social Media Defined
Tips, Tools and Resources
Social Media Strategies
#socialFTW
1
SOCIAL MEDIADEFINED
#socialFTW
People having
conversations online.
#socialFTW
#socialFTW
#socialFTW
42% of online adults
now use multiple social
networking sites.
#socialFTW
• 92% of people ages 18-29
• 73% of people ages 30-49
• 57% of people ages 50-64
• 38% of people ages 65+
Who’s using social media?
#socialFTW
#socialFTW
• 71% of Internet users
• 750 million active daily users
• 70% of users are Facebook friends with their parents
Who is using Facebook?
#socialFTW
• 18% of Internet users
• 58 million tweets sent per day
• 100 million daily active users
Who is using Twitter?
#socialFTW
• 22% of Internet users
• 35% of users visit daily
• 50% of members have a college degree
Who is using LinkedIn?
#socialFTW
• 80% of Pinterest users are women
• Most popular are group is 18-to-34-year-olds
• Third most visited social networking site
Who is using Pinterest?
#socialFTW
• 67% are male
• The average user is a 28-year-old “techie”
• About 50% are 24 or younger
Who is using Google+?
#socialFTW
• More than 1 billion unique visitors per month
• Reaches more 18-to-29-year-olds than any cable network
• Audience is about 57% men
Who is using YouTube?
#socialFTW
• 150 million active users and 57% use it daily
• 17% of all online adults have an account
• 68% are female
Who is using Instagram?
#socialFTW
2
SOCIAL MEDIASTRATEGIES
#socialFTW
Who do we want
to reach?
#socialFTW
What do we want
them to do?
#socialFTW
Where do we
need to be?
#socialFTW
Planning
• Establish personality and voice
• Gather existing logos, photos
and marketing materials
• Develop content calendar
#socialFTW
Content Calendar
#socialFTW
Content
• Create engaging content (blog, website, etc.)
• Monitor and respond
• Measure conversions and adjust
#socialFTW
Team
• Strategy / planning
• Content creation
• Posting
• Monitoring
• Responding
• Measuring
#socialFTW
• Tell your story and promote your mission.
• Spotlight events and opportunities to get involved
• Feature media coverage
• Become a thought leader.
• Share industry news and engage in local and national
pages and groups within your industry
Opportunity
• Recruit volunteers, employees and board members.
• Post opportunities to your news feed
• Inspire conversation among supporters and
connect to your community.
• Create a public nonprofit group, in addition to
a company page
Opportunity
• The #ALSIceBucketChallenge viral video campaign
• $94.3 million raised (up from previous year’s $2.7 million)
• A mother started the campaign in honor of her son,
Pete Frates
The ALS Association
• February is American Heart Month
• $162,973 raised (as of Feb. 8)
• #GoRed, #HeartCrusade, #HeartWarrior campaign
• Used in tandem with other marketing efforts
(Fashion Week NYC, HuffPost placements, etc.)
American Heart Association
• Moore Tornado Relief driven by social media
and mobile campaigns
• $52.4 million raised (as of Apr. 30, 2014)
• Mobile providers asked consumers to text a number to donate
• Television fundraisers encouraged text to donate option
American Red Cross
3
TIPS, TOOLSAND RESOURCES
#socialFTW
• Post consistently
• Always include a graphic, link or a video
• Reply to comments, both positive and negative
• Use hashtags to categorize content
• Promote your social media profiles
• Keep it fresh – graphics and content
Tips
#socialFTW
Tools
#socialFTW
• BalcomAgency.com
• Mashable.com
• ShortStack.com
• SocialMediaToday.com
• SmartBrief.com
• HubSpot.com
Resources
#socialFTW