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20 Shocking Secrets About the News Business alexa schirtzinger | july 2014 (apologies to Upworthy)

20 Shocking Secrets About the News Business (Hint: It's All About Innovation)

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Deck from "Innovating Locally," the presentation I gave at the 2014 annual convention for the Association of Alternative Newsmedia. This deck, which draws on research during my year as a John S. Knight Fellow at Stanford University, offers an analysis of the local news media and some tools for instilling a culture of continuous innovation.

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Page 1: 20 Shocking Secrets About the News Business (Hint: It's All About Innovation)

20 Shocking Secrets About the News Business

alexa schirtzinger | july 2014

(apologies to Upworthy)

Page 2: 20 Shocking Secrets About the News Business (Hint: It's All About Innovation)

What’s coming:

● Theory

● Data

● Secrets!

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First, a quick intro.

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Stanford!

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startup:

“a human institution designed to create new products and services under conditions of extreme uncertainty”

Eric Ries

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The internet’s “democratizing” effect

● access to information

● communication

● content creation

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(here comes the theory)

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What is “content”?

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If the supposedly self-involved members of the creative class can organize to assert some control over what they make — the magical stuff now routinely referred to as “content” — then maybe other residents of the beleaguered middle might be inspired by their examples.

A.O. Scott

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“Ads are just as much content as anything else.”

Dylan Smith, LION

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the pipe

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(now for some data)

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Based on my survey of approximately 40 alt-weekly stakeholders.

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Based on my survey of approximately 40 alt-weekly stakeholders.

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[T]he trends are clear: people, especially the young, are turning to the Internet for more and more of their news and developing an effective digital strategy is essential for long-term survival.

Paul Grabowicz, UC Berkeley

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Independent Media Network

● “We are a social enterprise”● operations:

o tech support/trainingo national/regional saleso eventually, local sales

● revenue from national, regional, local sales

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Texas Tribune

● “Relentlessly entrepreneurial”

● Texas-based, politically involved audience

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credit: Jake Batsell

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credit: Jake Batsell

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Berkeleyside

● Small and lean (3 people)● operations:

o daily neighborhood reportingo membershipso one big event: Uncharted: Festival of Ideas

● Revenue from local ad sales, events, memberships

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Why should we care?

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“In the past decade, what [we] do to engage customers has changed almost beyond recognition. Tools and strategies that were cutting-edge just a few years ago are fast becoming obsolete, and new approaches are appearing every day…

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“…yet in most companies, the organizational structure…hasn’t changed [in 40 years].”

Harvard Business Review

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Secrets!

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1. Know your audience

community

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2. Know thyself

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3. Know your purpose

credit: Disney

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4. Listen

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5. Get personal

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6. Engage

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7. Enlist allies

Wikimedia Commons

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8. ...and put them to work!

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9. Consider your user...

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10. ...the use case...

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11. ...and the whole journey.

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12. Just do it.try

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13. Rough beats ready

>

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14. Take time to reflect

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15. Be transparent

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16. Innovate continuously

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17. Get the data

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18. Challenge ALL of your assumptions—even the ones you know to be true

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19. Tear down your firewall

credit: npr.org

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20. Have fun.