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© 2013 CA. All rights reserved.
Your Business needs DEVOPS so don’t follow the ITILites
Brian Johnson
25 October 2013
2 © 2013 CA. All rights reserved.
Author or co-author of twelve official ITIL titles (in all
versions)
Original member of ITIL team
Designer of version 2
Author of worst practice (because good practices were being
misused, abused and absurd)
Bitter and twisted individual who would rather play Football
Here to tell you that……
Who am I?
3 © 2013 CA. All rights reserved.
ITIL grew up when the world was Black and White (ok, Blue and white…..)
4 © 2013 CA. All rights reserved.
Business needs DEVOPS, but ITIL invented DEVOPS (so get over it……)
5 © 2013 CA. All rights reserved.
Focused on the business
Focused on people
Proposed Collaboration
The Information Systems Guides (DevOps …….in detail)
PRINCE2
SSADM….
So what went wrong?
It was part of many ‘good practices’ that ….
6 © 2013 CA. All rights reserved.
MONEY, MONEY, MONEY
7 © 2013 CA. All rights reserved.
If the ITIL model for success is followed by DEVOPS….
8 © 2013 CA. All rights reserved.
Guess who has spotted a bandwagon…..
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I have a reservation…
Commercial realities set in
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…,ignore power, ignore cooling issues, add some Green fog, stir
with some dubious statistics, and what do we have?
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Process creation became the Holy Grail
12 © 2013 CA. All rights reserved.
!
Yea! Though ye humble mainframe
hast been cast out, verily shalt we
pull the wool over the eyes of
yonder gullible citizens and put into
them the fear of failure if they fail to
buy new and bigger product that
shalt be named Anything that isn’t
ITIL’’. For they shall be made
directly responsiblefor destroying
ye ancient ice caps of the Earth
and we shalt be blameless.
Or we blame the Chinese,
whatever.
The ITILites gather to hear that the world needs v 3
13 © 2013 CA. All rights reserved.
And verily, the people do demonstrate fear
14 © 2013 CA. All rights reserved.
Until a ray of light doth appear
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If we don’t truly embrace the DEVOPS potential…
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•Kyoto agreement
•….we want to know if •the Vendors will agree
•to restrict ITIL bull**** •emissions…
Back to Black and White; Business needs DEVOPS but…..
17 © 2013 CA. All rights reserved.
Business needs DevOps…
To address lifecycle issues because not everything is
Infrastructure
To reduce costs
To reduce time to get things into production
To talk in a language understood by people
To focus on collaboration
To design things that work not processes that exist only to
exist
18 © 2013 CA. All rights reserved.
Declare DEVOPS the new ITIL
‘Implement’ DEVOPS with technology
Tell everyone DEVOPS will solve all their problems
Provide ‘metrics’ to ‘prove’ how wonderful it all is
Write ‘meaningful’ words about how ‘the business’ has
embraced DEVOPS
Forget how ITIL and COBIT and SOA failed to change the
world
Create a universe of certified ‘experts’…..
Make assumptions that other frameworks are inherently
flawed rather than improperly understood
Make these mistakes….
Thank you!
In the beginning was the word… and the word was ITIL...
NB don’t do this….
Cartoons drawn by and copyright of my good friend and long time worst-practice collaborator.
Paul Wilkinson ([email protected])